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del storytelling al
friendly marketing
©Beatriz Donayre, 2014 . Todos los derechos reservados
Por : Beatriz Donayre
@beatrizdonayre
©Beatriz Donayre, 2014 . Todos los derechos reservados
atributos
+
beneficios
+
personalidad propia
©Beatriz Donayre, 2014 . Todos los derechos reservados
colonización
publicitaria
©Beatriz Donayre, 2014 . Todos los derechos reservados
Colonizar hasta el último espacio útil
para la comunicación publicitaria.
Necesidad de encontrar nuevos espacios
menos saturados y nuevas formas de
Narrar donde los mensajes destaquen.
©Beatriz Donayre, 2014 . Todos los derechos reservados
historias
©Beatriz Donayre, 2014 . Todos los derechos reservados
©Beatriz Donayre, 2014 . Todos los derechos reservados
economía de la atención
De emisores a creadores
de relatos
De receptores a usuarios
de relatos
©Beatriz Donayre, 2014 . Todos los derechos reservados
MARKETING ORIENTADO
AL CONSUMIDOR
DESAFÍO
©Beatriz Donayre, 2014 . Todos los derechos reservados
CONSUMIDOR
como protagonista
Héroe de su propia historia
©Beatriz Donayre, 2014 . Todos los derechos reservados
https://www.youtube.com/watch?v=hZ5ccy0zHsw
Navarro Correa
Arte con vino
Bogotá
2011
Instalación de un lienzo en módulos. El público pintará la obra
con diferentes tonalidades de vinos vía el envío de un
mensaje de texto.
CONSUMIDOR COMO
SOCIO DE LA MARCA
Y CO PRODUCTOR DE VALOR
©Beatriz Donayre, 2014 . Todos los derechos reservados
Se construye un mensaje en
base a un relato
Historia + involucramiento
©Beatriz Donayre, 2014 . Todos los derechos reservados
https://www.youtube.com/watch?feature=player_embedded&v=VpZmIiIXuZ
0
link
MARCAS
como productos
culturales
©Beatriz Donayre, 2014 . Todos los derechos reservados
Aporta al desarrollo de la cultura, patrimonio.
Aporta a las historias de cada país
Aporta a las historias personales
Aporta a las historias de las marcas.
©Beatriz Donayre, 2014 . Todos los derechos reservados
STORY + TELLING
Story: La historia, concepto, elementos
Telling: recursos, talentos, formas de contar, tecnologías
©Beatriz Donayre, 2014. Todos los derechos reservados.
REPORTE
datos, detalles
investigación,
información
HISTORIA
Dramático
Narrativo
Significativo
metáforas
RELATO
©Beatriz Donayre, 2014. Todos los derechos reservados.
LÚDICO
+
EMOCIONAL
+
SENSORIAL
UN BUEN RELATO
©Beatriz Donayre, 2014. Todos los derechos reservados.
El relato es la herramienta de
comunicación en la
ECONOMÍA DE LA ATENCIÓN
©Beatriz Donayre, 2014. Todos los derechos reservados.
informar
decir
CONTAR
©Beatriz Donayre, 2014. Todos los derechos reservados.
https://www.youtube.com/watch?v=OekR7Ocu86M
https://www.youtube.com/watch?v=008diyI6GbE
“En la era de la televisión lo difícil era
participar, pero ahora en el nuevo entorno
de los personal media, se da exactamente
lo contrario: es difícil ser pasivo”
(Paul Saffo)
©Beatriz Donayre, 2014 . Todos los derechos reservados
ARQUETIPOS
“forma conocida subjetivamente”
Carl Jung: formas vivas en el inconsciente colectivo
de las sociedades.
Gestión simbólica del arquetipo.
©Beatriz Donayre, 2014. Todos los derechos reservados.
atributos
+
beneficios
+
personalidad propia
©Beatriz Donayre, 2014 . Todos los derechos reservados
https://www.youtube.com/watch?v=Tlo0YKzlFEg
•Las personas desean escucharla, leerla.
•Las personas desean contarla (compartir).
•Las personas desean participar en ella.
ATRIBUTOS
DE UNA GRAN HISTORIA:
©Beatriz Donayre, 2014 . Todos los derechos reservados
historia potencial
para ser contada
©Beatriz Donayre, 2014 . Todos los derechos reservados
generando
contenidos
narrativos
relevantes
significativos
memorables
aplicables a cualquier
plataforma
©Beatriz Donayre, 2014 . Todos los derechos reservados
http://www.youtube.com/watch?v=qSfATEZiUYo&feature=player_embedded#!
Museo de Londres
Vinculaciones con el pasado a partir de la tecnología del presente
©Beatriz Donayre, 2014 . Todos los derechos reservados
estrategias friendly
©Beatriz Donayre, 2014 . Todos los derechos reservados
la marca como amigo
©Beatriz Donayre, 2014 . Todos los derechos reservados
aceptación
natural
de la marca
©Beatriz Donayre, 2014 . Todos los derechos reservados
marcas y públicos:
convivencia
©Beatriz Donayre, 2014 . Todos los derechos reservados
aceptar
compartir
recomendar
rechazar
divulgar
©Beatriz Donayre, 2014 . Todos los derechos reservados
fidelización
©Beatriz Donayre, 2014 . Todos los derechos reservados
romper fronteras
entre marcas y usuarios
©Beatriz Donayre, 2014 . Todos los derechos reservados
http://www.youtube.com/watch?v=MbKVV0e9O1M
ALONSO COTO, Manuel
2008 El plan de marketing digital. Madrid: Pearson Educación.
MARTI, José y MUÑOZ, Pablo
2008 Engagement marketing. Madrid: Pearson Education
NUÑEZ, Antonio
2007 Los relatos como herramientas de comunicación storytelling. Barcelona: Empresa Activa.
BAUMAN, Zygmunt
2007 Miedo líquido. La sociedad contemporánea y sus temores. Barcelona: Ediciones Paidos.
Bibliografía recomendada:
©Beatriz Donayre, 2014 . Todos los derechos reservados

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Del storytelling al friendly marketing