Rebecca Wardlow is a social media speaker, trainer, and consultant who provides social media instruction. She has experience with web design, development, and eCommerce project management dating back to 1998. This document provides information on setting up and using a Facebook personal profile and business page, including how to find friends, add details, choose interests, and add a profile picture to create a personal profile. It also outlines how to set up a business page and provides tips for crafting a Facebook strategy, engaging fans, getting more fans through contests and advertising, building fan loyalty, and using Facebook apps and ads.
2. Who Is Rebecca Wardlow?
Local Google+ Ambassador
Google+ City Expert
Social Media Speaker,
Trainer & Consultant
Social Media Instruction at
Kishwaukee College
Continuing Education
Web Design &
Development since 1998
eCommerce Project
Manager
Google+ eBook
(www.RebeccaWardlow.com)
Proud mom of 5 kids
3. What Is Facebook?
Facebook is a web-based platform that allows
users to connect with friends, relatives, co-
workers, customers and people with common
interests
#1 social media networking site.
24. What Next?
Craft your first Facebook
wall post
Invite your friends to LIKE
your new page
Add a link on your
website
Email your customers and
ask them to LIKE your
page
Facebook Ads to reach
your target audience
27. Facebook Offers
In Store Only
1. Describe your offer and
add image
2. Redemption details
• Offer expires
• Terms & Conditions
• Advanced Options
3. Reach More People
• Targeting
• Scheduling
• Payment Options
In Store & Online
1. Enter website where
people can use offer
2. Describe your offer and
add image
3. Redemption details
• Offer expires
• Terms & Conditions
• Advanced Options
4. Reach More People
• Targeting
• Scheduling
• Payment Options
29. Facebook Value
10% off = Marketing
50% off = Value
100% off =
Loyal Customer
for Life!
A restaurant could offer a chance to win a dinner
for 4. Offering 10 dinners in today. These people
will share their experience on Facebook!
40 people X 120 avg FB friends = 4,800 potential
reach & this doesn’t include friends of friends
30. Create a Facebook Strategy
What is the purpose of
your Facebook page?
What you want to get out
of it (your objective)?
How will you talk to
people? What tone and
style will you use?
What will you post?
(images, videos, text,
content)
How often will you post?
31. Your Fans & Competitors
What are their
Challenges?
What are they Passionate
about?
What Questions are they
asking?
What are their Needs?
What is your Competition
doing?
How can you Solve their
issues?
32. Build Fan Loyalty
Post topics that allow
your fans to get to know
you better
Business stuff, What is
happening, Decisions you
make, Blog or podcast post,
Photos
Content with images
allows your post to go
viral with the audience
that really matters to your
brand.
33. How To Get More Fans
Build your number of fans
Contest
Advertising
Newsletter
Increase the interaction
on your page
Ask questions
Post regularly
Include call to action
Respond to everything
Photos
Encourage Fans to get involved
Ask for engagement “Click like if
you agree!”
34. What Should You Post?
Ask Questions!!!
Add humor
Stay relevant
Add personality
Post at least once per day
Show the individual
behind the scenes
When you share, your
community shares
Give people a reason to
share
Deals/Competitions
36. Use Apps To Build Your List
Depending on your niche, audience, and
resources, consider the following platforms:
eBook
Video Series
Live Webinar
Recorded Webinar
Teleclass
Report or White Paper
Audio Only: Interviews, Trainings, etc.
Discounts, Coupons and Giveaways
37. Reward Your Fans
What do they want?
Poll
Experiment
Contests (3-4 per year)
Coupons
Freebies
Featuring them
Fan of the Week
38. Create Buzz on Facebook
Host frequent photo contests
"Facebook Friday" with discount coupon
Encourage fans to like posts to see a sneak peak
Status updates offering chance to win getaways
Ads featuring live chat with travel experts
Use interactive apps - photo contest, hidden
coupon code, sweepstakes, seasonal
promotions and posts
"Like us and get a deal"
Sponsored stories (page likes)
40. Survey
Your feedback is valuable! Please help us improve
our presentations and offerings. We appreciate
you taking the time to take this brief survey.
http://bit.ly/17N7nga
Create a group or join groupsDon't add all your fiendsThink about the purposePosts are very visibleControl who sees your group
Value Matters
Good News: Your audience is on FacebookBad News: They’re not on Facebook to do business with you.To foster real relationships and move your fans to action you must first meet them where they are and on their terms.
When you know your fan base and the topics they gravitate towards, your share-ability skyrockets!
People are on Facebook to be socialCreate timely and relevant postsFrequency depends on your individual business & your audienceDon’t post too frequently
Your Timeline cover photo cannot include a call to action, however you can use your custom app to collect names and emails.Keep it simple and don’t ask for too much info. The less you ask for, the more you get.Visually align your Timeline cover photo and custom app to create a connection.
To grow your email list on Facebook, you must first decide on your “Signature Promotional Giveaway”Something you will create and offer in exchange for name and email of your Facebook fanThe content in your giveaway will help you build your authority, set you up as the go-to source in your industry and will grow your email list.The offer should be highly valuable, free and easy to access