1. USeD - Usability Service enhancements to Digimap An Introduction Addy Pope 2011

2. What is USeD USeD aims to improve the usability and learnability of a widely used research tool that provides access to valuable geospatial research data – specifically the data download of Ordnance Survey data from the JISC funded Digimap service.

4. 74,000 data requests*

5. 1,000,000 data tiles served** Based on Jan 2010 – Jan 2011 Define delivery format

7. cannot download more than one dataset at a time

8. cannot save user preferences

9. focused on data delivery issues rather than user requirements

10. fails to address differences in users spatial literacy.“I find it a bit complicated” – Engineering postgraduate “Too hard to use” – Geography and Environment student “Really like the system but find it hard to navigate around” – Architecture postgraduate

12. Use personas to design enhanced interface and work flow process

13. Run user testing on new interface (iterative)

15. Persona profiling based on:

16. User engagement / User interface analysis

18. Usability Expert

19. GIS analyst

20. Software DevelopersProject blog: http://used.blogs.edina.ac.uk/