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MY BLEND BY CLARINS

NJOUONKOU Salif
ROURE Bérénice
MBA 2 A
Spa MY BLEND by Clarins
– Royal Monceau Paris  Spa

located in the Royal
Monceau hotel *****
(37 avenue Hoche in Paris).
 Superficy: 1500 square meters
 The biggest swimming pool for
Paris’ Palace (23 square meters)
 Opening schedule: From
 Monday to Saturday (8.0022.00)
 Rate: Between 190€ - 250€ for 1
hour for treatments & 50€ more
 To have unlimited access to
swimming
pool, sauna, hammam & laconium
TARGETING
 Guests of the Royal Monceau Hotel (70%





of international customers)
Come from to the big cities
Woman between 35-60 years old
Travelers Business men (35-55 years
old)
High social professional category with
good income
Local – GEOLOCALIZATION
 Partnership with two shops: Marionnaud (104 avenue des

Champs Elysées ) and DrugStore Champs Elysées:
-> When any customers enter in these shop, they will receive a
“push notification” on their smartphone that offers the
possibility to have promotions on Clarins product and Spa in the
Royal Monceau, located next the Champs Elysées.

-> They will
receive as well a
push notification
that gives the
possibility to
participate to a
contests, and then
to win promotion
for the Spa or
Clarins article.
Local - ADVERTISING
 Advertising in specialized magazine (ELLE;

Marie-Claire) with the help of QR codes.
Clients can scan the code and than to be
directly informed of the Spa Clarins
promotion - > -30% for the users of the QR
code

 QR code in the free Parisians newspaper such

as Metro or 20 minutes. That allow to target a
local customer which is still too low for the
Spa. It permits as well to increase local
visibility and create the buzz.

 Presence of a QR code in all Parisians Clarins

retailers as Drugstores, Parisians Department
Store (Galeries Lafayette, Printemps, BHV, Le
Bon Marché,…).
Local - EXAMPLE

To create a QR CODE
in this type of
advertisings
Mobile - PLATFORM USED
 Use of Pass Book which is the

SoLoMo
functionality of Facebook. It
allows to have access to:
Loyalty cards; Present cards;
Boarding pass; Promotion
coupon; Member cards for the
unlimited access to Spa

 Reduction

program
in
Foursquare (Reduction
platform), which is allow to
reward the loyalty
of the best Spa clients
Social – APPLICATION & SOCIAL
NETWORK
 To share promotion on

Facebook of Clarins and
Royal Monceau
 To tweet the winner of the
contests
 The winner can give his
feedbacks on lounge up
application

 The client can share his
picture of the Spa with
pinterest
SoLoMo promotion of the Spa
SOCIAL

LOCAL



Always connected on •
Facebook and Twitter
and offer contests

Delocalization with
•
the partnership with
2 local retailers



Guests can share
•
photo and video on
new platforms such as
Pinterest and
Instagram

Advertising with QG
code in Parisian
newpapers and
magazine such as
ELLE and Marie Claire
or Metro

MOBILE
New platform used
such as Passbook and
Foursquare

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My blend by clarins

  • 1. MY BLEND BY CLARINS NJOUONKOU Salif ROURE Bérénice MBA 2 A
  • 2. Spa MY BLEND by Clarins – Royal Monceau Paris  Spa located in the Royal Monceau hotel ***** (37 avenue Hoche in Paris).  Superficy: 1500 square meters  The biggest swimming pool for Paris’ Palace (23 square meters)  Opening schedule: From  Monday to Saturday (8.0022.00)  Rate: Between 190€ - 250€ for 1 hour for treatments & 50€ more  To have unlimited access to swimming pool, sauna, hammam & laconium
  • 3. TARGETING  Guests of the Royal Monceau Hotel (70%     of international customers) Come from to the big cities Woman between 35-60 years old Travelers Business men (35-55 years old) High social professional category with good income
  • 4. Local – GEOLOCALIZATION  Partnership with two shops: Marionnaud (104 avenue des Champs Elysées ) and DrugStore Champs Elysées: -> When any customers enter in these shop, they will receive a “push notification” on their smartphone that offers the possibility to have promotions on Clarins product and Spa in the Royal Monceau, located next the Champs Elysées. -> They will receive as well a push notification that gives the possibility to participate to a contests, and then to win promotion for the Spa or Clarins article.
  • 5. Local - ADVERTISING  Advertising in specialized magazine (ELLE; Marie-Claire) with the help of QR codes. Clients can scan the code and than to be directly informed of the Spa Clarins promotion - > -30% for the users of the QR code  QR code in the free Parisians newspaper such as Metro or 20 minutes. That allow to target a local customer which is still too low for the Spa. It permits as well to increase local visibility and create the buzz.  Presence of a QR code in all Parisians Clarins retailers as Drugstores, Parisians Department Store (Galeries Lafayette, Printemps, BHV, Le Bon Marché,…).
  • 6. Local - EXAMPLE To create a QR CODE in this type of advertisings
  • 7. Mobile - PLATFORM USED  Use of Pass Book which is the SoLoMo functionality of Facebook. It allows to have access to: Loyalty cards; Present cards; Boarding pass; Promotion coupon; Member cards for the unlimited access to Spa  Reduction program in Foursquare (Reduction platform), which is allow to reward the loyalty of the best Spa clients
  • 8. Social – APPLICATION & SOCIAL NETWORK  To share promotion on Facebook of Clarins and Royal Monceau  To tweet the winner of the contests  The winner can give his feedbacks on lounge up application  The client can share his picture of the Spa with pinterest
  • 9. SoLoMo promotion of the Spa SOCIAL LOCAL  Always connected on • Facebook and Twitter and offer contests Delocalization with • the partnership with 2 local retailers  Guests can share • photo and video on new platforms such as Pinterest and Instagram Advertising with QG code in Parisian newpapers and magazine such as ELLE and Marie Claire or Metro MOBILE New platform used such as Passbook and Foursquare