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OCUG 2009 Tutorial
               Innovations in Tracking
               Investigator Payments and
               Internal/External Expenses in
               Siebel CTMS

               Presenter: Param Singh




Copyright © BioPharm Systems, Inc. 2009. All rights
                    reserved.
Topics
Topics to be Covered
Payments Capability in Siebel Clinical Vanilla
Procedure Level Payments
Subject Visit Milestone Payments
   j                      y
Enrollment Milestone Payments
Generating Payment Requests for Investigator Payments
Tracking Additional Protocol Budgets, Costs and Expenses
                             Budgets
Total Financial Picture for Protocol and Program




                        Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   2
Payment Capability in Vanilla

• Investigator Payments
         g       y
  – Subject Visit Procedures
  – Subject Visit Milestones
  – Ad Hoc Milestone
• No capability for:
  –   Template Driven Milestone Payments
  –   Expense Budgeting for different Expense Types
  –   Actual T
      A t l Tracking of Expenses
                  ki    fE
  –   Roll up of all expenses to Protocol and Program
      Level

                  Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   3
Procedure Level Payments

• Procedure Level Payments via Subject Visit
                    y             j
  Templates
  – Standard Payments per Protocol
  – Site Level Payment Exceptions
  – Site level Contracts (Total Amounts for Earned,
    Paid,
    Paid Contract and Remaining)
  – Applying Template activities for Subjects




                Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   4
Subject Visit Milestone Payments

• Visit Level Payments via Subject Visit
                y             j
  Template
  – Standard Payments per Protocol
  – Site Level Payment Exceptions
  – Site level Contracts (Total Amounts for Earned,
    Paid,
    Paid Contract and Remaining)
  – Applying Template activities for Subjects




                Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   5
Procedure Based Template




         Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   6
Visit Milestone Based Template




          Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   7
Site Payment Exceptions
Payment Exceptions for Procedure Based Template




                    Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   8
Site Payment Exceptions
Payment Exceptions for Visit Milestone Based Template




                     Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   9
Site Contracts




          Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   10
Applying Templates to Subjects




          Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   11
Milestone Template




         Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   12
Procedure Template




         Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   13
Site Financial Info




           Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   14
Enrollment Milestone Payments

• High Level Milestone Based Payments
    g                          y
  –   Activity Templates with Payment Milestones
  –   Applying Activity Templates to Sites
  –   Updating or Over-riding amounts
  –   Site level Contracts (Total Amounts for Earned,
      Paid,
      Paid Contract and Remaining)




                  Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   15
Site Milestone Activity Template




          Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   16
Applying Site Activity Template




          Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   17
Applying Site Activity Template




          Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   18
Site Payment Activities




          Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   19
Updating Site Payment Amounts




         Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   20
Generating Payments

• Generating Investigator Payments in the
  system
  – Completing the activities and Generating
    Payments
  – St t Model R f
    State M d l Reference f Status Changes
                            for St t   Ch
  – Audit Fields for capturing Status Changes




               Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   21
Completing Payment Activities




          Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   22
Payment Request




        Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   23
Payment Approval




         Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   24
Payment Approval




         Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   25
Payment Approval




         Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   26
Payment Details




         Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   27
How to Track Protocol Expenses

• Vanilla
  – No way to tell total spent for conducting protocol
  – Only Investigator Payments
• Additional Needs for Finance Tracking
  – Ability to Budget amounts for specific types of
    expenses
  – Ability to track actuals as they are incurred
  – Ability to track totals across payment types as
    well as grand totals of all expenses separate
    from Investigator Payments

                Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   28
Payment Types and Budget
Create Payment Types and Budgeted Amounts




               Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   29
Budgeted Amount Roll Ups
Roll up to Protocol Total Budgeted Expense Amount




                Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   30
Actual Incurred Expense Item

• Create Protocol Expense Items as incurred
                    p
  – Option for individual line item expenses and
    attributed to individual protocol sites
  – Option for aggregate expenses such as monthly
    related expenses




               Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   31
Track Individual Expense Items




          Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   32
Actuals Roll Up to Expense Type
Actuals roll up to individual Actual Expense Amounts
  for Each Type




                 Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   33
Actual Totals Roll Up to Protocol
Actual Total Expense Amounts for Protocol




                Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   34
All Totals Roll Up to Program
All Budgeted and Actuals are then rolled up to the
   Program to get Full totals across all protocol for the
   Clinical Program.




                  Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   35
Conclusion

• Leverage the Payments Functionality that
          g        y                   y
  exists in Siebel
• Determine additional enhancements on
  specific business needs
• This is just one example on how to handle
  payments in Siebel Clinical
• Many innovative enhancements possible
  specific to your organization’s needs
        f                      ’     d



              Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   36
Contact Info

          Parambir Singh
                 210 888 9246
                 210-888-9246


                 psingh@biopharm.com


                 http://www.BioPharm.com
                 htt //     Bi Ph




          Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   37
Speaker Bio
                     Parambir Singh
Parambir Si h i th S Di
P      bi Singh is the Sr. Director of Bi Ph
                                    t     f BioPharm’s Si b l Cli i l
                                                    ’ Siebel Clinical
Practice. He has worked in the industry for over 10 years and has
focused on Siebel Implementations for the past 9+ years. Parambir
is based in San Antonio Texas and has been with BioPharm since
                 Antonio,
January of 2008. Parambir’s experience has been heavily focused
on the project management, business process design, development
and implementation aspects of Siebel Clinical and other related
systems. He has been an integral part of more than ten full
implementations of Siebel Clinical ranging from 50 to 4500 users.
These projects and alignments have allowed him to experience this
       p j             g                                 p
business with a diverse group of customers.           Parambir leads
BioPharm Systems in their drive to help clients achieve their vision
of a robust, sophisticated Clinical Trial Management Solution.


                      Copyright © BioPharm Systems, Inc. 2009. All rights reserved.   38

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Tracking Investigator Payments

  • 1. OCUG 2009 Tutorial Innovations in Tracking Investigator Payments and Internal/External Expenses in Siebel CTMS Presenter: Param Singh Copyright © BioPharm Systems, Inc. 2009. All rights reserved.
  • 2. Topics Topics to be Covered Payments Capability in Siebel Clinical Vanilla Procedure Level Payments Subject Visit Milestone Payments j y Enrollment Milestone Payments Generating Payment Requests for Investigator Payments Tracking Additional Protocol Budgets, Costs and Expenses Budgets Total Financial Picture for Protocol and Program Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 2
  • 3. Payment Capability in Vanilla • Investigator Payments g y – Subject Visit Procedures – Subject Visit Milestones – Ad Hoc Milestone • No capability for: – Template Driven Milestone Payments – Expense Budgeting for different Expense Types – Actual T A t l Tracking of Expenses ki fE – Roll up of all expenses to Protocol and Program Level Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 3
  • 4. Procedure Level Payments • Procedure Level Payments via Subject Visit y j Templates – Standard Payments per Protocol – Site Level Payment Exceptions – Site level Contracts (Total Amounts for Earned, Paid, Paid Contract and Remaining) – Applying Template activities for Subjects Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 4
  • 5. Subject Visit Milestone Payments • Visit Level Payments via Subject Visit y j Template – Standard Payments per Protocol – Site Level Payment Exceptions – Site level Contracts (Total Amounts for Earned, Paid, Paid Contract and Remaining) – Applying Template activities for Subjects Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 5
  • 6. Procedure Based Template Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 6
  • 7. Visit Milestone Based Template Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 7
  • 8. Site Payment Exceptions Payment Exceptions for Procedure Based Template Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 8
  • 9. Site Payment Exceptions Payment Exceptions for Visit Milestone Based Template Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 9
  • 10. Site Contracts Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 10
  • 11. Applying Templates to Subjects Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 11
  • 12. Milestone Template Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 12
  • 13. Procedure Template Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 13
  • 14. Site Financial Info Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 14
  • 15. Enrollment Milestone Payments • High Level Milestone Based Payments g y – Activity Templates with Payment Milestones – Applying Activity Templates to Sites – Updating or Over-riding amounts – Site level Contracts (Total Amounts for Earned, Paid, Paid Contract and Remaining) Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 15
  • 16. Site Milestone Activity Template Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 16
  • 17. Applying Site Activity Template Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 17
  • 18. Applying Site Activity Template Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 18
  • 19. Site Payment Activities Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 19
  • 20. Updating Site Payment Amounts Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 20
  • 21. Generating Payments • Generating Investigator Payments in the system – Completing the activities and Generating Payments – St t Model R f State M d l Reference f Status Changes for St t Ch – Audit Fields for capturing Status Changes Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 21
  • 22. Completing Payment Activities Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 22
  • 23. Payment Request Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 23
  • 24. Payment Approval Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 24
  • 25. Payment Approval Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 25
  • 26. Payment Approval Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 26
  • 27. Payment Details Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 27
  • 28. How to Track Protocol Expenses • Vanilla – No way to tell total spent for conducting protocol – Only Investigator Payments • Additional Needs for Finance Tracking – Ability to Budget amounts for specific types of expenses – Ability to track actuals as they are incurred – Ability to track totals across payment types as well as grand totals of all expenses separate from Investigator Payments Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 28
  • 29. Payment Types and Budget Create Payment Types and Budgeted Amounts Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 29
  • 30. Budgeted Amount Roll Ups Roll up to Protocol Total Budgeted Expense Amount Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 30
  • 31. Actual Incurred Expense Item • Create Protocol Expense Items as incurred p – Option for individual line item expenses and attributed to individual protocol sites – Option for aggregate expenses such as monthly related expenses Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 31
  • 32. Track Individual Expense Items Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 32
  • 33. Actuals Roll Up to Expense Type Actuals roll up to individual Actual Expense Amounts for Each Type Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 33
  • 34. Actual Totals Roll Up to Protocol Actual Total Expense Amounts for Protocol Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 34
  • 35. All Totals Roll Up to Program All Budgeted and Actuals are then rolled up to the Program to get Full totals across all protocol for the Clinical Program. Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 35
  • 36. Conclusion • Leverage the Payments Functionality that g y y exists in Siebel • Determine additional enhancements on specific business needs • This is just one example on how to handle payments in Siebel Clinical • Many innovative enhancements possible specific to your organization’s needs f ’ d Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 36
  • 37. Contact Info Parambir Singh 210 888 9246 210-888-9246 psingh@biopharm.com http://www.BioPharm.com htt // Bi Ph Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 37
  • 38. Speaker Bio Parambir Singh Parambir Si h i th S Di P bi Singh is the Sr. Director of Bi Ph t f BioPharm’s Si b l Cli i l ’ Siebel Clinical Practice. He has worked in the industry for over 10 years and has focused on Siebel Implementations for the past 9+ years. Parambir is based in San Antonio Texas and has been with BioPharm since Antonio, January of 2008. Parambir’s experience has been heavily focused on the project management, business process design, development and implementation aspects of Siebel Clinical and other related systems. He has been an integral part of more than ten full implementations of Siebel Clinical ranging from 50 to 4500 users. These projects and alignments have allowed him to experience this p j g p business with a diverse group of customers. Parambir leads BioPharm Systems in their drive to help clients achieve their vision of a robust, sophisticated Clinical Trial Management Solution. Copyright © BioPharm Systems, Inc. 2009. All rights reserved. 38