The connected company: 66% van de CIOs zien efficiënte samenwerking als essentieel voor waarde creatie. Bovendien zijn het merendeel van de taken van kenniswerkers dermate complex geworden dat samenwerking tussen verschillende disciplines binnen een bedrijf en over bedrijven heen noodzakelijk is. RealDolmen licht in deze presentatie toe hoe technologie samenwerking kan ondersteunen en wat de valkuilen en best practices zijn bij de implementatie van samenwerkingsplatformen.
4. MOST OVERLOOKED TREND
18
years
Average S&P 500
company lifespan
today. 75% replaced
by 2027
Compared with 68
years in 1950
Accelerating pace of
change forces
companies to reinvent
itself
Also see http://jopx.blogspot.be/2013/04/trends-impacting-collaborative-tools.html
October 25, 2013 | SLIDE 4
5. IS YOUR COMPANY A SURVIVOR?
“…incessantly destroying the old one,
incessantly creating a new one…the
perennial gale of creative destruction”
(Schumpeter, 1942)
October 25, 2013 | SLIDE 5
6. COLLABORATION IS REQUIRED FOR VALUE CREATION
66%
Sales
Marketing
Finance
October 25, 2013 | SLIDE 6
of CIOs from topperforming
organizations see
collaboration
as key to innovation.
Source: IBM CIO Study, 2011
7. TOP PERFORMING COMPANIES HAVE ENGAGED EMPLOYEES
Source Gallup: Employee Engagement: How to
Build a High Performance Workforce (2012)
October 25, 2013 | SLIDE 7
8. SOCIAL ENABLES THE CONNECTED ENTERPRISE
CUSTOMER FOCUSED, INNOVATIVE AND AGILE
October 25, 2013 | SLIDE 9
9. EMPLOYEES AT THE CENTER OF YOUR VIRTUAL
WORKPLACE
“Employees”
“Communities”
Group View
• Projects
• Departments
• Domains
• Workgroups
October 25, 2013 | SLIDE 10
My View
• Information
• Conversations
• Relationships
• Bookmarks
• Teams
• Connections
“Enterprise”
Corporate View
• Knowledge
• People
• Talent
• Expertise
• IP
• Projects
• Relationships
• Processes
10. TRANSFORMING CULTURE + DEPLOYING
TECHNOLOGY
“The Social (Connected) Enterprise is implemented
80% through organization culture and 20% through
technology”
Gartner, September 2012
October 25, 2013 | SLIDE 11
11. WHY IS IT DIFFICULT TO ADOPT NEW TECHNOLOGIES?
Delayed
Gratification
October 25, 2013 | SLIDE 12
No
Guarantees
Squishy
Benefits
12. USER ADOPTION AND CHANGE
If a new idea is initiated and self-sustaining, then adopted by a critical
mass of users, the idea will survive.
There is a lag time to get critical mass adoption.
Different groups of people inside an organization
Innovators
Early
Adopters
Early
Majority
Late
Majority
Laggards
2.5 %
13.5%
33%
33%
18%
Always OK
with what is
new
October 25, 2013 | SLIDE 13
Open to new idea, but
after serious
consideration, look for
strategic opportunity
Are followers, not
leaders. See and
follow.
Critical Mass !
Apply to use
when pressure,
skeptical.
Always link to
the past as
reference
13. 7 “secrets” to get you started
October 25, 2013 | SLIDE 14
18. VIRTUAL MEETINGS WITH LYNC
Multidisciplinair oncologisch consult AZ Sint Lukas - http://www.youtube.com/watch?v=7W8F7E5Bsgk
October 25, 2013 | SLIDE 19
24. ALLOW USERS TO PROVIDE FEEDBACK
User feedback helps identify where you’ve got
adoption challenges
Provide an opportunity to provide feedback on
every page of your online workspace
Get up out of your desk and ASK for
feedback!
Conduct usability tests and LISTEN to what
people say but WATCH what they do
October 25, 2013 | SLIDE 25
26. IT TAKES A VILLAGE
Seed the organization
with evangelists
Pilot team
Volunteers
Employee advocates
Plan ongoing support
Office hours
Center of Excellence
Training and Documentation
Make sure the help desk
is prepared
October 25, 2013 | SLIDE 27
28. HAVE A TRAINING ROADMAP – TO INCREASE USER
COMFORT
Don’t assume it’s intuitive
One size does not fit all
Don’t try to train all at
once
October 25, 2013 | SLIDE 29
Adapt to the style of the
learner
33. THE SEVEN SECRETS
It’s about delivering engaging
solutions
It’s about WIIFM
It’s about listening
It’s about support
It’s all about comfort
It’s about communications
Dream big, start small
...
October 25, 2013 | SLIDE 34
{"3":"When you start implementing solutions, you have to keep in mind that things will change: be prepared. 82% of the world’s online population engages in social networking. There are currently more then 5 million registered Facebook users in Belgium.\n"}