1. Effective Use ofEducational TechnologyInterconnected Solutions in aData-Driven Environment Chad Kainz Solutions Director, Blackboard Consulting

2. VOI Value on Investment “Gartner introduced the concept of value on investment [VOI], driven by its observation that … intangible assets such as knowledge, networks, collaborations, and communities of practice are the source of most new products, services, and experiences. Consequently, managing and leveraging these so-called intangible assets will become an imperative for allkinds of organizations.” (regarding information technology) Transforming e-Knowledge:A Revolution in the Sharing of Knowledge By D. Norris, J. Mason, and P. Lefrere. Ann Arbor: Society for College and University Planning, 2003, p104)

3. VOI Value on Investment Investment Educational Technology Time ROI return on investment VOI value on investment

4. Learning Management Educational Technologyis often associated with…

5. Websites Blogs & Wikis Media Streaming Assessment Tools Learning Management Collaboration Tools Classroom Systems Videoconferencing Learning Spaces ButEducational Technologyoften includes…

6. Mobile Messaging Microblogging Library Resources Visualization & Simulation Digital Asset Management Communities of Practice Access Management Data Warehousing Social Networking Media Sharing Virtualization Calendaring Analytics Websites Blogs & Wikis Media Streaming Assessment Tools Learning Management Collaboration Tools Classroom Systems Videoconferencing Learning Spaces And todayEducational Technologycan encompass much more…

7. Mobile Messaging Microblogging Library Resources Visualization & Simulation Digital Asset Management Communities of Practice Access Management Data Warehousing Social Networking Media Sharing Virtualization Calendaring Analytics Websites Blogs & Wikis Media Streaming Assessment Tools Learning Management Collaboration Tools Classroom Systems Videoconferencing Learning Spaces WhatEducational Technologycapabilities are you being asked to deliver?

8. Mobile Messaging Microblogging Library Resources Visualization & Simulation Digital Asset Management Communities of Practice Access Management Data Warehousing Social Networking Media Sharing Virtualization Calendaring Analytics Websites Blogs & Wikis Media Streaming Assessment Tools Learning Management Collaboration Tools Classroom Systems Videoconferencing Learning Spaces What groups deliverEducational Technologyservices in your district? Departments? School IT? District IT? Teachers? Service Partners? Providers in the Cloud?

9. Mobile Messaging Microblogging Library Resources Visualization & Simulation Digital Asset Management Communities of Practice Access Management Data Warehousing Social Networking Media Sharing Virtualization Calendaring Analytics Websites Blogs & Wikis Media Streaming Assessment Tools Learning Management Collaboration Tools Classroom Systems Videoconferencing Learning Spaces Who are the audiences for yourEducational Technologyservices? Departments? School IT? District IT? Teachers? Elementary School Students Service Partners? Adult Learners District & School Staff HighSchool Students Providers in the Cloud? Middle School Students Parents Teaching Assistants Part-Time Teachers Teachers Coaches Community

10. Data Lifecycle Mobility Strategic Alignment Stability Sustainability Innovation Mobile Messaging Microblogging Library Resources Visualization & Simulation Digital Asset Management Communities of Practice Access Management Data Warehousing Social Networking Media Sharing Virtualization Calendaring Analytics Websites Blogs & Wikis Media Streaming Assessment Tools Learning Management Collaboration Tools Classroom Systems Videoconferencing Learning Spaces What concerns you about yourEducational Technologystrategy? Consistency Departments? Integration Security & Access Support Lack of a Strategy School IT? District IT? Teachers? Elementary School Students Service Partners? Adult Learners District & School Staff HighSchool Students Providers in the Cloud? Middle School Students Parents Teaching Assistants Part-Time Teachers Teachers Coaches Community

11. Data Lifecycle Mobility Strategic Alignment Stability Sustainability Innovation Mobile Messaging Microblogging Library Resources Visualization & Simulation Digital Asset Management Communities of Practice Access Management Data Warehousing Social Networking Media Sharing Virtualization Calendaring Analytics Websites Blogs & Wikis Media Streaming Assessment Tools Learning Management Collaboration Tools Classroom Systems Videoconferencing Learning Spaces Consistency Departments? Integration Security & Access Support Lack of a Strategy School IT? Educational Technology Ecosystem District IT? Teachers? Elementary School Students Service Partners? Adult Learners District & School Staff HighSchool Students Providers in the Cloud? Middle School Students Parents Teaching Assistants Part-Time Teachers Teachers Coaches Community

12. People Educational Technology Ecosystem Effective educational technologyismuchmorethan software and hardware. It is an ecosystem built upontechnologyand humancapital investments that are combined with scalable, consistent and responsive processes. Process Technology

13. Alignment Capacity Delivery People Understanding your educational technology ecosystem begins by exploring the fundamental elements of people, process, and technologythrough the lenses of alignment, capacity, and delivery. Process Technology

14. Alignment Capacity Delivery District Strategy Student, Teacher & Parent Support Staffing People Effective Use of Educational Technology draws from the ecosystem elements and lenses, and combines them into nine Effective Practice Areas. Alignment & Planning Educational Technology Support Student Support & Engagement Process Educational Technology Strategy Operations & Maintenance Educational Technology Architecture Technology

15. Alignment Capacity Delivery District Strategy Student, Teacher & Parent Support Staffing People Alignment & Planning Educational Technology Support Student Support & Engagement Process Educational Technology Strategy Operations & Maintenance Educational Technology Architecture Technology

17. Vision & Goals

18. Executive Leadership

19. Organizational Strategy

21. Programmatic Support

22. Student & Teacher Outreach

24. Professional Development

25. Competencies & Skills Portfolio

26. Performance Management

28. Capacity Planning

29. Compliance

30. Policies & Governance

31. Service Alignment

33. Issue Escalation & Resolution

34. Process Integration

35. Quality Assurance

37. Student Academic Support

38. Parent Support

39. Student Access to Services

40. Student Orientation

42. Contingency & Sustainability Planning

43. Data Lifecycle Design

44. Long-Term Technology Planning

46. Technology Lifecycle

47. Technology Migration & Renewal

49. Learning Infrastructure & Services

50. Data Infrastructure & Services

51. Content Infrastructure & Services

52. Mobile Infrastructure & Services

53. Messaging Infrastructure & Services

54. Availability, Recovery & Redundancy

56. Effective Use of Educational TechnologyInterconnected Solutions in a Data-Driven Environment Chad KainzSolutions Director, Educational Technology & Mobile Strategychad.kainz@blackboard.com Strategic Solutions www.blackboard.com/Services/Strategic-Solutions.aspx