Blake Lapthorn were pleased to be joined by Alex Flach of Whitbread for the fifth and final green breakfast of the Oxford Autumn 2012 series.

1. Alex Flach
Construction, Maintenance, Energy & Environment Director

2. About Whitbread
• Whitbread PLC is the UK's largest budget hotel and
restaurant company
• Whitbread PLC employs over 40,000 people and serves 19
million customers every month
• Whitbread PLC is a FTSE 100 company, operating in over 19
countries.
• Operates – Premier Inn, Costa Coffee, Brewers Fayre,
Beefeater, Table Table, Taybarns

3. History
One of the UK’s oldest and most respected companies
– In business for over 250 years
• First Travel Inn opened in 1987 in Basildon
• 1974 First Beefeater restaurant opened in Enfield
• 1995 Costa Coffee acquired
• 2004 Whitbread acquired Premier Lodge and created the
Premier Travel Inn brand
• 2007 Premier Travel Inn rebrands to Premier Inn
• 2012 Premier Inn reaches 635 hotels and more than 50,000
rooms worldwide
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4. UK Competitive Landscape
New entrants & emerging brands
Established Challengers
108 hotels, 12,342 rooms
70 hotels, 15,806 rooms
117 hotels, 17,572 rooms
53 hotels, 7,168 rooms
377 hotels, 25,175 rooms
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5. CR in Whitbread
Today
Customer
heartbeat
Team Engagement Profitable Growth
…A force for good
Team & Customer Environment
Community Wellbeing We will make lives better
We will make lives better
We will make lives better for everyone by reducing
for our customers by
for our teams and our impact on the
providing goods and
communities through environment through our
services they can trust and
education, employment Carbon, Water and Waste
helping them make
and opportunity programmes
informed choices

6. We have some big, challenging
targets all based on 2008/9
baseline.
1. Reduce our operational carbon emissions by 25% by 2017
2. Reduce our water usage by 15% by 2017
3. Achieve 0% waste to landfill by 2014
4. 100% of all Costa Coffee to be Rainforest Alliance certified
An opportunity to move first, build the brand and lead.
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7. What issues do we face?
• Renewable energy obligations & building regulations
• Carbon Reduction Commitment - £2.5 million and rising
• £50 million utility bill; increasing energy prices and
water rates
• Tax landscape: property and land taxes, EPC’s / DECC’s
• Government targets – tough and hardening
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8. First Budget Green Hotel
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9. Tamworth
Key performance data
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10. Green Construction
Operation in summer
In Summer:
Ventilation system draws in fresh air
which is cooled in the heat
exchanger and provides fresh cool
air to the rooms. Air is extracted
continuously from the bathrooms.
The heat pump heats the hot water
buffer and at the same time cools
the cold buffer. The fan coils use
the cold buffer to further cool the
rooms.
Excess heat is passed back through
Heat
the ground loop to re-charge the Pum
p
ground energy.
A combination of the super
insulated shell, solar
shading and low energy Manifold
lighting help to reduce heat
gain in summer months.
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11. Green Construction
Operation in winter
In Winter:
Ventilation system draws in fresh air
which is warmed in the heat
exchanger and provides fresh warm
air to the rooms. Air is extracted
continuously from the bathrooms
and the heat recovered.
The heat pump collects the heat
from the ground loops and heats the
hot buffers in the roof providing hot
water for baths and showers and
room heating via the fan coils.
Heat
Pum
p
Heating & chilled buffer vessels
externally weather compensated for
maximum efficiency.
Manifold
The super insulated shell
minimises heat loss
through the walls, floor
and roof.
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12. Burgess Hill
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13. Burgess Hill

14. Burgess Hill
What makes us greener
Low flow showerheads delivering the feel and
effect of a powerful shower without associated
water use
Energy saving key cards, kinetic energy powered
lift, green coffee machine, Eco vending machine
and hand driers.
3 stage heat recovery systems capturing & reusing
energy used by the hotel’s boilers to reduce
energy needed to heat water.
High-efficiency glass recycled thermal insulation
& triple glazed solar film windows.

15. Burgess Hill
Key performance data
✔
✔
Hotel & Restaurant PI Hotel only

16. Future developments
Roll out 26 sustainability measures to all new build Hotels and
Restaurants including;
• Timber Frame construction
• Grey/rain water recovery
• Sealed low U value windows with mechanical vents
• Gravity recharging lifts
• Key-cards in all rooms
• Bird and bat boxes at every site
• Self build to BREEAM Very Good

17. Future developments
Invest in the existing estate of 600 hotels and 300 restaurants
including;
• Further investigation in Voltage Optimisation
• Install PIR controls and LEDs in corridors
• Increase loft insulation
• Install A/C controls
• Replace draft proofing, fit PIRs, install radiator pannells as part of
refurb programme.

18. Existing estate Projects
• Below are a few examples of our aggressive retrofit
roll out of proven technologies into our existing estate
along with estimated annual savings
– LED replacement. Move from 30w to 3w and 7w LED - £1.5m saving
– Voltage Optimisation installed at 80 sites (another 38 planned this
year) – average savings YTD £ 6200 per site
– Air-con “Melcotel” controllers install programme at 75 A/C sites =
estimate 20% saving on kit
– External light programme – time clocks & photo sensors install at 300
sites = £50k saving
– Thermal insulation roll-out – lofts, plant rooms, valves = estimate 20%
saving on site gas usage
– P.I.R .light motion detectors in key areas (linen, staff, FOH toilets etc)
= £50k saving
– Thermostatic radiator valves, Nordic reflectors, remove towel rails =
£150k savings

19. Project Flush !
Did you know w
e could
waste the equiv
alent of 5
Olympic size po
ols a day
with one too ma
ny
housekeeping f
lushes !
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