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Simultaneous
                          media use
AmericanIdol.com
AskMen
careerone.com.au
CARSguide.com.au
Fox.com
FoxSports.com
FoxSports.com.au
hulu.com
IGN Entertainment

Milkround
National Rugby League
NDS
News.com.au
News Digital Media
News Outdoor
Scout
Spring Widgets
truelocal.com.au
WhatIfSports
Online
                         media
                         outlets

Celebrities

              Bloggers
NINI
                                                                   http://blog.sina.com.cn/nini1128066



                                       Versus




                 O ther cons umers                                 78%

       C hat/dis cus s ion comments                          63%

                             B log s                        61%

                       B rand s ites                        60%

                     TV/mag az ine                      56%

                             R adio                    54%
                    S pons ors hips                   49%
                       S earch ads              34%
                       B anner ads          26%



•   Bloggers are seen as the peers of your customers
•   They run niche communities and tribes that are often
    more granular than mainstream media
•   They have a high level of amateur authenticity and of
    trust – Nielsen charts
PRE MEDIA AGE        MASS MEDIA AGE                                        SOCIAL MEDIA AGE



                                                   Talk face to face         Personal blog         Comments on blogs

                                                   Phone call                Social network page   Comments on websites
                      Talk face to face
                                                   Talk to shop worker       Widgets               Viral emails
                      Phone call
                                                   Consult a professional    Video sharing site    Auction websites
Talk face to face     Talk to shop worker
                                                   Readers Letters           Photo sharing site    Wish lists
Talk to shop worker   Consult a professional
                                                   Phone in; TV / Radio      Chat rooms            Ratings on retail sites
                      Readers letters
                                                   SMS                       Message boards        Reviews on retail sites
                      Phone in; TV / Radio
                                                   Email                     Social Bookmarking    Price comparison sites

                                                   Instant Messenger         Chat room             Social shopping sites




                                               Consumer influence channels


                                                                            Source: Universal McCann Erickson
Preparation of a blogger engagement strategy
•

•

•

•




    David Attenborough
Typical blogger stereotypes according to Google
Self made authorities and leaders of tribes: Gretchen Rubin , Leo Babauta, Nini
Arianna Huffington
Articulate
Intelligent
Connected
Understanding your blogger
Step 1 – look for blogs
Here are some tools:
     Twitter search                                      We use a lot of different methods
                                                             as bloggers are everywhere
     Weibo search
     Yahoo keyword search
     Google keyword search
     Blog search / Blog ranking charts
          •     Google Blogserach (www.google.com.hk/blogsearch)
          •     Yahoo blogs (http://hk.blog.yahoo.com)
          •     Top-bloggers (www.top-bloggers.com)
          •     Technorati (www.technorati.com)
          •     Alltop (www.alltop.com)
          •     Sina blogs
Technorati Top 100
Top-Bloggers Ranking
Niche markets are:
•Knowledgeable
•Engaged
•Responsive
•Helpful
•Spenders
Audiences where the “lightness” attribute is important


ONLINE MEDIA                                                              ONLINE MEDIA
Hiking mags                                                               Outdoors mags
Hiking blogs                                                              Facebook events
                                                                                            “panoramic”
                            Hiking blogs              Adventure tourism
Hiking events                                         blogs
Hiking clubs
Outdoor shops

                                                                                                  “toy scene”
                                    Paparazzi blogs




                                                                                                 “durable”
                                                         “non slip case”
Han Han is a famous post-80s
generation professional race-car driver
   and best-selling author and top
               blogger.
Step 2 – review the blog
   Read at least 5 to 10 posts
   Are the posts relevant?
   Are there any biases for/against your brand? e.g. is the blogger angry at Toyota?
                            Toyota ad showing a Land
                             Cruiser pulling a Chinese
                            military vehicle upset many
                                  Chinese bloggers
Before Conducting Outreach

      Check if the blogger is
      active on Facebook or
              Weibo




                                Facebook: 5,675 fans
                                Sina Weibo: 6,906 fans
Before Conducting Outreach
Ways to investigate engagement levels
     Site meter
          -      No. of blog hits                Within reason
          -      No. of blog comments
     Frequency of new posts
     No. of blog comments
     Blogger-reader
      interaction




                                        Yesterday’s visitors: 4,469
                                        Today’s visitors: 4,245
Demonstrated
               Blog
                            level of
            frequency
                           expertise



                                        Interactivity
Relevancy
                                        on the blog
                     Ideal
                    blogger
Outreach strategy
Robert Scoble prefers to take his pitches through Facebook Wall          Adam Ostrow from Mashable has
                                                                         asked to be offered a preview of
                                                                      private Beta, make sure there is a URL.
                                                                       Don’t invite him to lunch, don’t call
                                                                                       him



                                             Stowe Boyd has
                                               asked to be
                                               pitched via
                                              Twitter ONLY




 Merlin Mann wants to connect via                  Tom Foremski wants all his PR pitches through FaceBook
            Delicious
It took 30 minutes to dig this information up but it
    means I don’t burn my chances with Merlin
During Outreach
Personalize the message
               Introduce yourself and your client
               BE TRANSPARENT. Tell them why you are contacting them
               Leave your contacts


           Ensure that what you have to
           pitch is of interest to the blogger
           and their audience

           CREATE A BLOG-
           WORTHY EXPERIENCE!
Designing a blogger experience
•   A new luxury resort on Hainan Island, China that offers a wide range of lifestyle, recreation and
    wellness facilities, including golf, spa/spring, adventure sports, luxury accommodation and a wide
    range of food

•   The target market is Chinese families, young couples and independent travelers

•   The focal point of the promotion is the Mission Hills Star Trophy
     – 4-day golf tournament which will feature a selection of star golfers
     – 20 International and Asian celebrities playing alongside golfing amateurs on 28-31st Oct.
         2010.

•   We wanted buzz so we went with online media channels including portals, opinion leaders and
    social networks.
•   Celebrity endorsement is a popular marketing communication strategy
•   In China, gut feeling is used to choose celebrities
•   Generally based on
      – celebrities’ income or performance
      – existing celebrity rankings
      – Celebrity lists in China
•   Out of synch with public perception and influence of the celebrity
•   A solution was needed…
Numerous
•Public Surveys
                                                      Fleishman-
•Focus group interviews                   Indexing   Hillard China
•Data Mining
                                                       Celebrity
                                                         Index

                           Credibility

                          Scoring Model
Lots of different criteria
to choose from when
choosing celebrities




We boiled it down to this    Popularity Preference   Credibility
                             Awareness
                             Attention
                             Appearance
                             Professionalism
                             Morality
                             Social responsibility
Name        No.   •   The aggregate index measures the overall
                         perception and impact of celebrities in China,
 Jay Chou      1
                         combining the three tier-one attributes:
Jackie Chan    2          • Popularity
                          • Preference
 Andy Lau      3          • Credibility
Fan Bingbing   4
                     •   It’s different for every city!
Faye Wong      5
   Jet Li      6
Zhang Yimou    7
Zhao Benshan   8
 Zhang Ziyi    9
Chow Yun-fat   10
Quantitative




Qualitative
But wait wasn’t that a
    lot of effort?
Long sustained build up


                                     Mission Hills Haikou


Pre                                     Grand Opening                                        Post
                                                                     Mission Hills Golf Hole Design
Celebrity Caddy Online Recruitment      Mission Hills Star Trophy
                                                                    Contest / Resort Special Package
        and buzz (3 months)                  (several days)
                                                                              Promotions




                                       Digital Platforms


                                      Influential Bloggers
        MH Weibo                                                       Sina Portal Co-ops
                                           Engagement
Why I should be chosen as a
caddy for Katherine Zeta Jones…

Online recruiting 5 celebrity
caddies by the highest re-tweets
via MH Weibo platform

 From Oct. 10 to Oct. 22
 Participants: 168
 Re-tweets: 950
 Comments: 1058
Plenty of Pre-launch buzz

Cute cuddly poses
• Invited bloggers to MH Haikou for
  Family-trip + Star Trophy on-site
  tournament


• Eight bloggers in golf, travel,
  lifestyle and fashion fields


• 20 blog articles released and
  reached 62,781 readers


• 221 weibo messages released via
  bloggers’ weibo


• 1,519,830 fans reached via weibo
Important lifestyle content showing
different dimensions of the resort – it’s
not just about golf
机器猫爱古巨基:So
handsome! Awesome! What a
calm and winning smile…Just
like he did in the ‘Did you hear
   about the Morgans’, it also                                        Jas桢桢:Ah!!! I do want the
    brings me the memory of                                             autographed hat! I’m a
          ‘Notting Hill’.                                              supper fan of Hugh Grant
                                    舞影凌乱: Please give my
                                   message to Zeta-Jones that           since the ‘Notting Hill’. I
                                   the ornaments on her head            treasured 14 movies he
                                    are so beautiful and well-         starred in in my computer!
                                   matched with her hairstyle.




                                        丽娜Lina: Love his action and
                                         expression! real sunny ya?
Important lifestyle content showing all
the dimensions of the resort beyond golf
> 85,609 Weibo messages talking
 about the stars and tournament
 during the event
Other blogger outreach examples
Some Outreach Tips

1.   Show interest
2.   Make connection between your client and the blog content
3.   Ask for permission
4.   Links but NOT Attachment
5.   Visuals vs Words
6.   Communicate the way the blogger likes


                                                 http://scobleizer.com/2009/04/07/a-private-
                                                 note-to-pr-people/
After Outreach

1.   Follow up after a respectful amount of time

2.   Direct feedback from bloggers – positive or negative?

3.   Track blog hits, reader’s comments

4.   KEEP RECORD of EVERYTHING!
Coverage example – mezza9 Macau at Grand Hyatt
Macau




    http://hk.myblog.yahoo.com/fongipva/article?mid=22135
Make friends
           Create blogger   Keep in touch
Research                                    for crisis and
             experience
                                            future stories
Public relations, search and social – bluecurrentgroup.com

 Email      Max.sim@bluecurrentgroup.com

            Sinamax

            therealmaxsim

            cn.linkedin.com/in/maxsim

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Blogger Outreach China and Hong Kong

  • 1.
  • 2. Simultaneous media use AmericanIdol.com AskMen careerone.com.au CARSguide.com.au Fox.com FoxSports.com FoxSports.com.au hulu.com IGN Entertainment Milkround National Rugby League NDS News.com.au News Digital Media News Outdoor Scout Spring Widgets truelocal.com.au WhatIfSports
  • 3. Online media outlets Celebrities Bloggers
  • 4. NINI http://blog.sina.com.cn/nini1128066 Versus O ther cons umers 78% C hat/dis cus s ion comments 63% B log s 61% B rand s ites 60% TV/mag az ine 56% R adio 54% S pons ors hips 49% S earch ads 34% B anner ads 26% • Bloggers are seen as the peers of your customers • They run niche communities and tribes that are often more granular than mainstream media • They have a high level of amateur authenticity and of trust – Nielsen charts
  • 5. PRE MEDIA AGE MASS MEDIA AGE SOCIAL MEDIA AGE Talk face to face Personal blog Comments on blogs Phone call Social network page Comments on websites Talk face to face Talk to shop worker Widgets Viral emails Phone call Consult a professional Video sharing site Auction websites Talk face to face Talk to shop worker Readers Letters Photo sharing site Wish lists Talk to shop worker Consult a professional Phone in; TV / Radio Chat rooms Ratings on retail sites Readers letters SMS Message boards Reviews on retail sites Phone in; TV / Radio Email Social Bookmarking Price comparison sites Instant Messenger Chat room Social shopping sites Consumer influence channels Source: Universal McCann Erickson
  • 6. Preparation of a blogger engagement strategy
  • 7. • • • • David Attenborough
  • 8. Typical blogger stereotypes according to Google
  • 9.
  • 10. Self made authorities and leaders of tribes: Gretchen Rubin , Leo Babauta, Nini
  • 11.
  • 14. Step 1 – look for blogs Here are some tools:  Twitter search We use a lot of different methods as bloggers are everywhere  Weibo search  Yahoo keyword search  Google keyword search  Blog search / Blog ranking charts • Google Blogserach (www.google.com.hk/blogsearch) • Yahoo blogs (http://hk.blog.yahoo.com) • Top-bloggers (www.top-bloggers.com) • Technorati (www.technorati.com) • Alltop (www.alltop.com) • Sina blogs
  • 17.
  • 18.
  • 20.
  • 21. Audiences where the “lightness” attribute is important ONLINE MEDIA ONLINE MEDIA Hiking mags Outdoors mags Hiking blogs Facebook events “panoramic” Hiking blogs Adventure tourism Hiking events blogs Hiking clubs Outdoor shops “toy scene” Paparazzi blogs “durable” “non slip case”
  • 22. Han Han is a famous post-80s generation professional race-car driver and best-selling author and top blogger.
  • 23. Step 2 – review the blog  Read at least 5 to 10 posts  Are the posts relevant?  Are there any biases for/against your brand? e.g. is the blogger angry at Toyota? Toyota ad showing a Land Cruiser pulling a Chinese military vehicle upset many Chinese bloggers
  • 24. Before Conducting Outreach Check if the blogger is active on Facebook or Weibo Facebook: 5,675 fans Sina Weibo: 6,906 fans
  • 25. Before Conducting Outreach Ways to investigate engagement levels  Site meter - No. of blog hits Within reason - No. of blog comments  Frequency of new posts  No. of blog comments  Blogger-reader interaction Yesterday’s visitors: 4,469 Today’s visitors: 4,245
  • 26. Demonstrated Blog level of frequency expertise Interactivity Relevancy on the blog Ideal blogger
  • 28. Robert Scoble prefers to take his pitches through Facebook Wall Adam Ostrow from Mashable has asked to be offered a preview of private Beta, make sure there is a URL. Don’t invite him to lunch, don’t call him Stowe Boyd has asked to be pitched via Twitter ONLY Merlin Mann wants to connect via Tom Foremski wants all his PR pitches through FaceBook Delicious
  • 29. It took 30 minutes to dig this information up but it means I don’t burn my chances with Merlin
  • 30. During Outreach Personalize the message  Introduce yourself and your client  BE TRANSPARENT. Tell them why you are contacting them  Leave your contacts Ensure that what you have to pitch is of interest to the blogger and their audience CREATE A BLOG- WORTHY EXPERIENCE!
  • 31. Designing a blogger experience
  • 32. A new luxury resort on Hainan Island, China that offers a wide range of lifestyle, recreation and wellness facilities, including golf, spa/spring, adventure sports, luxury accommodation and a wide range of food • The target market is Chinese families, young couples and independent travelers • The focal point of the promotion is the Mission Hills Star Trophy – 4-day golf tournament which will feature a selection of star golfers – 20 International and Asian celebrities playing alongside golfing amateurs on 28-31st Oct. 2010. • We wanted buzz so we went with online media channels including portals, opinion leaders and social networks.
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  • 36. Celebrity endorsement is a popular marketing communication strategy • In China, gut feeling is used to choose celebrities • Generally based on – celebrities’ income or performance – existing celebrity rankings – Celebrity lists in China • Out of synch with public perception and influence of the celebrity • A solution was needed…
  • 37. Numerous •Public Surveys Fleishman- •Focus group interviews Indexing Hillard China •Data Mining Celebrity Index Credibility Scoring Model
  • 38. Lots of different criteria to choose from when choosing celebrities We boiled it down to this Popularity Preference Credibility Awareness Attention Appearance Professionalism Morality Social responsibility
  • 39. Name No. • The aggregate index measures the overall perception and impact of celebrities in China, Jay Chou 1 combining the three tier-one attributes: Jackie Chan 2 • Popularity • Preference Andy Lau 3 • Credibility Fan Bingbing 4 • It’s different for every city! Faye Wong 5 Jet Li 6 Zhang Yimou 7 Zhao Benshan 8 Zhang Ziyi 9 Chow Yun-fat 10
  • 41.
  • 42. But wait wasn’t that a lot of effort?
  • 43. Long sustained build up Mission Hills Haikou Pre Grand Opening Post Mission Hills Golf Hole Design Celebrity Caddy Online Recruitment Mission Hills Star Trophy Contest / Resort Special Package and buzz (3 months) (several days) Promotions Digital Platforms Influential Bloggers MH Weibo Sina Portal Co-ops Engagement
  • 44. Why I should be chosen as a caddy for Katherine Zeta Jones… Online recruiting 5 celebrity caddies by the highest re-tweets via MH Weibo platform  From Oct. 10 to Oct. 22  Participants: 168  Re-tweets: 950  Comments: 1058
  • 45. Plenty of Pre-launch buzz Cute cuddly poses
  • 46. • Invited bloggers to MH Haikou for Family-trip + Star Trophy on-site tournament • Eight bloggers in golf, travel, lifestyle and fashion fields • 20 blog articles released and reached 62,781 readers • 221 weibo messages released via bloggers’ weibo • 1,519,830 fans reached via weibo
  • 47. Important lifestyle content showing different dimensions of the resort – it’s not just about golf
  • 48. 机器猫爱古巨基:So handsome! Awesome! What a calm and winning smile…Just like he did in the ‘Did you hear about the Morgans’, it also Jas桢桢:Ah!!! I do want the brings me the memory of autographed hat! I’m a ‘Notting Hill’. supper fan of Hugh Grant 舞影凌乱: Please give my message to Zeta-Jones that since the ‘Notting Hill’. I the ornaments on her head treasured 14 movies he are so beautiful and well- starred in in my computer! matched with her hairstyle. 丽娜Lina: Love his action and expression! real sunny ya?
  • 49. Important lifestyle content showing all the dimensions of the resort beyond golf
  • 50. > 85,609 Weibo messages talking about the stars and tournament during the event
  • 52. Some Outreach Tips 1. Show interest 2. Make connection between your client and the blog content 3. Ask for permission 4. Links but NOT Attachment 5. Visuals vs Words 6. Communicate the way the blogger likes http://scobleizer.com/2009/04/07/a-private- note-to-pr-people/
  • 53. After Outreach 1. Follow up after a respectful amount of time 2. Direct feedback from bloggers – positive or negative? 3. Track blog hits, reader’s comments 4. KEEP RECORD of EVERYTHING!
  • 54. Coverage example – mezza9 Macau at Grand Hyatt Macau http://hk.myblog.yahoo.com/fongipva/article?mid=22135
  • 55. Make friends Create blogger Keep in touch Research for crisis and experience future stories
  • 56. Public relations, search and social – bluecurrentgroup.com Email Max.sim@bluecurrentgroup.com Sinamax therealmaxsim cn.linkedin.com/in/maxsim