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Learn How Cutting Costs Can Increase Your Sales
1. Learn How Cutting Costs Can Increase Your Sales
Every year, American businesses spend billions of dollars on employee
training programs in an effort to maximize the productivity of their staff.
The associated costs of these initiatives, from instructors and travel to
printing and time spent in the classroom, erode profit margins and
increase operational expenditures.
Through the integration of learning management systems (LMS), your company can substantially
reduce costs while creating a workforce trained to meet your expectations. By cutting expenses, you
will see a corresponding increase in profits due to the following aspects.
Users dedicate more time to forward-facing tasks: Time spent away from customers is time
not spent making sales. Requiring employees to attend in-person training seminars limits their
ability to interact with customers and build the relationships necessary to make sales. An online
or mobile LMS allows flexibility in when and where users engage with training, giving them
more freedom to make sales.
Users are more productive in their downtime: Downtime crops up periodically throughout
the day. Too often, employees waste it on activities unrelated to business. With an LMS, users
can complete short training exercises when there is a break in their day. You can customize
training modules to be as long or short as you want, and this variation is perfect for staff
looking to be productive during downtime.
Users are more knowledgeable about your products: You would not want to purchase a car
from someone who can't tell you the vehicle's fuel efficiency, or a computer from a salesperson
who doesn't understand the difference between a CPU and a GPU. Your customers are the
same way. Consumers feel confident spending money when the salesperson with whom they
interact seems like an expert in a product's features. Product knowledge training keeps users
informed about the latest changes to your product lineup and enables them to give expert
answers when customers have questions.
Users are more educated about related products and services: It is not only important that
users understand the ins and outs of the products you’re pitching, but also how those items
relate to your other offerings. If you own a computer parts store, an online training program can
teach your sales team which power supply upgrade to recommend when a customer wants to
buy a new graphics card, then demonstrate the best way to prompt the consumer to pay for in-
store installation.
2. Users are more in tune with company policies and procedures: One of the goals of LMS is
to keep users and management on the same page with regard to company policies and
procedures. For instance, with the holiday shopping season approaching, you may want to
implement a new receipt policy company-wide. Instead of spending money on printing signs
that employees won't read or holding in-person training sessions to talk about the changes,
simply require users to log into the learning management software and complete a training
module on the new rules.
Online LMS tools reduce the costs associated with employee training programs and empower you to
make training a priority for your staff. Users of an LMS solution come away with the tools and
knowledge necessary to be better salespeople and increase company profits
Read more at: https://www.bluevolt.com/blog/learn-how-cutting-costs-can-increase-your-sales