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                                                          Email me for 20
                                  Colin Campbell         social media tips

                              colin@brandnarrative.com
                                                                             1

Tuesday, September 21, 2010
Today’s Agenda




    State Farm 09/17/10
                              2

Tuesday, September 21, 2010
Today’s Agenda

          • How social media yields results




    State Farm 09/17/10
                                              2

Tuesday, September 21, 2010
Today’s Agenda

          • How social media yields results

          • A story in 6 Chapters:




    State Farm 09/17/10
                                              2

Tuesday, September 21, 2010
Today’s Agenda

          • How social media yields results

          • A story in 6 Chapters:

               About Us
               You and Social Media
               The Media Revolution
               How Stories Work
               The Consumer
               Dos and Don’ts



    State Farm 09/17/10
                                              2

Tuesday, September 21, 2010
Today’s Agenda

          • How social media yields results

          • A story in 6 Chapters:
                                                   The most
                                              important secret in
               About Us
               You and Social Media
                                               social marketing
               The Media Revolution
               How Stories Work
               The Consumer
               Dos and Don’ts



    State Farm 09/17/10
                                                                    2

Tuesday, September 21, 2010
About Us




    State Farm 09/17/10
                              3

Tuesday, September 21, 2010
Our Experience




    State Farm 09/17/10
                              4

Tuesday, September 21, 2010
We are an Advertising Agency




    State Farm 09/17/10
                               5

Tuesday, September 21, 2010
We are an Advertising Agency




    State Farm 09/17/10
                               5

Tuesday, September 21, 2010
You and Social Media




    State Farm 09/17/10
                              6

Tuesday, September 21, 2010
You and Social Media




    State Farm 09/17/10
                              6

Tuesday, September 21, 2010
You and Social Media




    State Farm 09/17/10
                              6

Tuesday, September 21, 2010
You and Social Media




    State Farm 09/17/10
                              6

Tuesday, September 21, 2010
You and Social Media




    State Farm 09/17/10
                              6

Tuesday, September 21, 2010
You and Social Media




    State Farm 09/17/10
                              7

Tuesday, September 21, 2010
Great, Great Stories




    State Farm 09/17/10
                              8

Tuesday, September 21, 2010
THE MEDIA REVOLUTION




    State Farm 09/17/10
                              9

Tuesday, September 21, 2010
Epic Changes




    State Farm 09/17/10
                              10

Tuesday, September 21, 2010
The Good Old Days




    State Farm 09/17/10
                              11

Tuesday, September 21, 2010
This Happened...




    State Farm 09/17/10
                              12

Tuesday, September 21, 2010
It’s Free




    State Farm 09/17/10
                              13

Tuesday, September 21, 2010
Advertising has Changed




    State Farm 09/17/10
                              14

Tuesday, September 21, 2010
Everyone is Media




    State Farm 09/17/10
                              15

Tuesday, September 21, 2010
A Democracy of Content




    State Farm 09/17/10
                              16

Tuesday, September 21, 2010
Access to This...




    State Farm 09/17/10
                              17

Tuesday, September 21, 2010
Now it’s up to You




    State Farm 09/17/10
                              18

Tuesday, September 21, 2010
One Problem...




    State Farm 09/17/10
                              19

Tuesday, September 21, 2010
A Quick Film




    State Farm 09/17/10
                              20

Tuesday, September 21, 2010
HOW STORIES WORK




    State Farm 09/17/10
                              21

Tuesday, September 21, 2010
Stories Sell




    State Farm 09/17/10
                                             22

Tuesday, September 21, 2010
A Powerful PSA




    State Farm 09/17/10
                              23

Tuesday, September 21, 2010
The Power of Archetypes




    State Farm 09/17/10
                              24

Tuesday, September 21, 2010
Brands are Archetypes




    State Farm 09/17/10
                              25

Tuesday, September 21, 2010
Brands are Archetypes




    State Farm 09/17/10
                              25

Tuesday, September 21, 2010
Brands are Archetypes




    State Farm 09/17/10
                              25

Tuesday, September 21, 2010
Brands are Archetypes




    State Farm 09/17/10
                              25

Tuesday, September 21, 2010
A Film on Brand Archetypes




    State Farm 09/17/10
                                 26

Tuesday, September 21, 2010
State Farm?




    State Farm 09/17/10
                              27

Tuesday, September 21, 2010
The most important
                                secret in social
                                  marketing




    State Farm 09/17/10
                                                   28

Tuesday, September 21, 2010
State Farm 09/17/10
                              28

Tuesday, September 21, 2010
Know Who You Are




    State Farm 09/17/10
                                                 28

Tuesday, September 21, 2010
THE CONSUMER




    State Farm 09/17/10
                              29

Tuesday, September 21, 2010
Changing
                              Consumers




    State Farm 09/17/10
                                          30

Tuesday, September 21, 2010
Changing
                              Consumers
                              • Power
                              • Trust
                              • Ego




    State Farm 09/17/10
                                          30

Tuesday, September 21, 2010
Power




    State Farm 09/17/10
                              31

Tuesday, September 21, 2010
Trust




    State Farm 09/17/10
                              32

Tuesday, September 21, 2010
Ego




    State Farm 09/17/10
                              33

Tuesday, September 21, 2010
What to Do!

                              Give Them
                              What They
                              Really Want




    State Farm 09/17/10
                                            34

Tuesday, September 21, 2010
What to Do!

                              Embrace
                              Authentic
                              Emotions




    State Farm 09/17/10
                                          35

Tuesday, September 21, 2010
What to Do!

                              Listen,
                              Respond,
                              Chat




    State Farm 09/17/10
                                         36

Tuesday, September 21, 2010
What to Do!


                              Be Useful




    State Farm 09/17/10
                                          37

Tuesday, September 21, 2010
What to Do!

                              Make Them
                              the Star




    State Farm 09/17/10
                                          38

Tuesday, September 21, 2010
No-Nos




    State Farm 09/17/10
                              39

Tuesday, September 21, 2010
No-Nos
     Don’t Make it About You




    State Farm 09/17/10
                               39

Tuesday, September 21, 2010
No-Nos
     Don’t Make it About You
     Don’t Update Inconsistently




    State Farm 09/17/10
                                   39

Tuesday, September 21, 2010
No-Nos
     Don’t Make it About You
     Don’t Update Inconsistently
     Don’t Spout Corporate Jargon



    State Farm 09/17/10
                                    39

Tuesday, September 21, 2010
No-Nos
     Don’t Make it About You
     Don’t Update Inconsistently
     Don’t Spout Corporate Jargon
     Don’t Expect Instant Love

    State Farm 09/17/10
                                    39

Tuesday, September 21, 2010
No-Nos
     Don’t Make it About You
     Don’t Update Inconsistently
     Don’t Spout Corporate Jargon
     Don’t Expect Instant Love
     Don’t Be Boring
    State Farm 09/17/10
                                    39

Tuesday, September 21, 2010
CONCLUSIONS



                              09




    State Farm 09/17/10
                                   40

Tuesday, September 21, 2010
CONCLUSIONS
     Create Stories


                              09




    State Farm 09/17/10
                                   40

Tuesday, September 21, 2010
CONCLUSIONS
     Create Stories
     Share Yourself
                              09




    State Farm 09/17/10
                                   40

Tuesday, September 21, 2010
CONCLUSIONS
     Create Stories
     Share Yourself
     Engage with People       09




    State Farm 09/17/10
                                   40

Tuesday, September 21, 2010
CONCLUSIONS
     Create Stories
     Share Yourself
     Engage with People       09




    Be a Community Member


    State Farm 09/17/10
                                   40

Tuesday, September 21, 2010
CONCLUSIONS
     Create Stories
     Share Yourself
     Engage with People       09




    Be a Community Member
     Have Fun
    State Farm 09/17/10
                                   40

Tuesday, September 21, 2010
Thank You




                              colin@brandnarrative.com




                                                                     41

Tuesday, September 21, 2010

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State farmfinal915

  • 1. www.brandnarrative.com Email me for 20 Colin Campbell social media tips colin@brandnarrative.com 1 Tuesday, September 21, 2010
  • 2. Today’s Agenda State Farm 09/17/10 2 Tuesday, September 21, 2010
  • 3. Today’s Agenda • How social media yields results State Farm 09/17/10 2 Tuesday, September 21, 2010
  • 4. Today’s Agenda • How social media yields results • A story in 6 Chapters: State Farm 09/17/10 2 Tuesday, September 21, 2010
  • 5. Today’s Agenda • How social media yields results • A story in 6 Chapters: About Us You and Social Media The Media Revolution How Stories Work The Consumer Dos and Don’ts State Farm 09/17/10 2 Tuesday, September 21, 2010
  • 6. Today’s Agenda • How social media yields results • A story in 6 Chapters: The most important secret in About Us You and Social Media social marketing The Media Revolution How Stories Work The Consumer Dos and Don’ts State Farm 09/17/10 2 Tuesday, September 21, 2010
  • 7. About Us State Farm 09/17/10 3 Tuesday, September 21, 2010
  • 8. Our Experience State Farm 09/17/10 4 Tuesday, September 21, 2010
  • 9. We are an Advertising Agency State Farm 09/17/10 5 Tuesday, September 21, 2010
  • 10. We are an Advertising Agency State Farm 09/17/10 5 Tuesday, September 21, 2010
  • 11. You and Social Media State Farm 09/17/10 6 Tuesday, September 21, 2010
  • 12. You and Social Media State Farm 09/17/10 6 Tuesday, September 21, 2010
  • 13. You and Social Media State Farm 09/17/10 6 Tuesday, September 21, 2010
  • 14. You and Social Media State Farm 09/17/10 6 Tuesday, September 21, 2010
  • 15. You and Social Media State Farm 09/17/10 6 Tuesday, September 21, 2010
  • 16. You and Social Media State Farm 09/17/10 7 Tuesday, September 21, 2010
  • 17. Great, Great Stories State Farm 09/17/10 8 Tuesday, September 21, 2010
  • 18. THE MEDIA REVOLUTION State Farm 09/17/10 9 Tuesday, September 21, 2010
  • 19. Epic Changes State Farm 09/17/10 10 Tuesday, September 21, 2010
  • 20. The Good Old Days State Farm 09/17/10 11 Tuesday, September 21, 2010
  • 21. This Happened... State Farm 09/17/10 12 Tuesday, September 21, 2010
  • 22. It’s Free State Farm 09/17/10 13 Tuesday, September 21, 2010
  • 23. Advertising has Changed State Farm 09/17/10 14 Tuesday, September 21, 2010
  • 24. Everyone is Media State Farm 09/17/10 15 Tuesday, September 21, 2010
  • 25. A Democracy of Content State Farm 09/17/10 16 Tuesday, September 21, 2010
  • 26. Access to This... State Farm 09/17/10 17 Tuesday, September 21, 2010
  • 27. Now it’s up to You State Farm 09/17/10 18 Tuesday, September 21, 2010
  • 28. One Problem... State Farm 09/17/10 19 Tuesday, September 21, 2010
  • 29. A Quick Film State Farm 09/17/10 20 Tuesday, September 21, 2010
  • 30. HOW STORIES WORK State Farm 09/17/10 21 Tuesday, September 21, 2010
  • 31. Stories Sell State Farm 09/17/10 22 Tuesday, September 21, 2010
  • 32. A Powerful PSA State Farm 09/17/10 23 Tuesday, September 21, 2010
  • 33. The Power of Archetypes State Farm 09/17/10 24 Tuesday, September 21, 2010
  • 34. Brands are Archetypes State Farm 09/17/10 25 Tuesday, September 21, 2010
  • 35. Brands are Archetypes State Farm 09/17/10 25 Tuesday, September 21, 2010
  • 36. Brands are Archetypes State Farm 09/17/10 25 Tuesday, September 21, 2010
  • 37. Brands are Archetypes State Farm 09/17/10 25 Tuesday, September 21, 2010
  • 38. A Film on Brand Archetypes State Farm 09/17/10 26 Tuesday, September 21, 2010
  • 39. State Farm? State Farm 09/17/10 27 Tuesday, September 21, 2010
  • 40. The most important secret in social marketing State Farm 09/17/10 28 Tuesday, September 21, 2010
  • 41. State Farm 09/17/10 28 Tuesday, September 21, 2010
  • 42. Know Who You Are State Farm 09/17/10 28 Tuesday, September 21, 2010
  • 43. THE CONSUMER State Farm 09/17/10 29 Tuesday, September 21, 2010
  • 44. Changing Consumers State Farm 09/17/10 30 Tuesday, September 21, 2010
  • 45. Changing Consumers • Power • Trust • Ego State Farm 09/17/10 30 Tuesday, September 21, 2010
  • 46. Power State Farm 09/17/10 31 Tuesday, September 21, 2010
  • 47. Trust State Farm 09/17/10 32 Tuesday, September 21, 2010
  • 48. Ego State Farm 09/17/10 33 Tuesday, September 21, 2010
  • 49. What to Do! Give Them What They Really Want State Farm 09/17/10 34 Tuesday, September 21, 2010
  • 50. What to Do! Embrace Authentic Emotions State Farm 09/17/10 35 Tuesday, September 21, 2010
  • 51. What to Do! Listen, Respond, Chat State Farm 09/17/10 36 Tuesday, September 21, 2010
  • 52. What to Do! Be Useful State Farm 09/17/10 37 Tuesday, September 21, 2010
  • 53. What to Do! Make Them the Star State Farm 09/17/10 38 Tuesday, September 21, 2010
  • 54. No-Nos State Farm 09/17/10 39 Tuesday, September 21, 2010
  • 55. No-Nos Don’t Make it About You State Farm 09/17/10 39 Tuesday, September 21, 2010
  • 56. No-Nos Don’t Make it About You Don’t Update Inconsistently State Farm 09/17/10 39 Tuesday, September 21, 2010
  • 57. No-Nos Don’t Make it About You Don’t Update Inconsistently Don’t Spout Corporate Jargon State Farm 09/17/10 39 Tuesday, September 21, 2010
  • 58. No-Nos Don’t Make it About You Don’t Update Inconsistently Don’t Spout Corporate Jargon Don’t Expect Instant Love State Farm 09/17/10 39 Tuesday, September 21, 2010
  • 59. No-Nos Don’t Make it About You Don’t Update Inconsistently Don’t Spout Corporate Jargon Don’t Expect Instant Love Don’t Be Boring State Farm 09/17/10 39 Tuesday, September 21, 2010
  • 60. CONCLUSIONS 09 State Farm 09/17/10 40 Tuesday, September 21, 2010
  • 61. CONCLUSIONS Create Stories 09 State Farm 09/17/10 40 Tuesday, September 21, 2010
  • 62. CONCLUSIONS Create Stories Share Yourself 09 State Farm 09/17/10 40 Tuesday, September 21, 2010
  • 63. CONCLUSIONS Create Stories Share Yourself Engage with People 09 State Farm 09/17/10 40 Tuesday, September 21, 2010
  • 64. CONCLUSIONS Create Stories Share Yourself Engage with People 09 Be a Community Member State Farm 09/17/10 40 Tuesday, September 21, 2010
  • 65. CONCLUSIONS Create Stories Share Yourself Engage with People 09 Be a Community Member Have Fun State Farm 09/17/10 40 Tuesday, September 21, 2010
  • 66. Thank You colin@brandnarrative.com 41 Tuesday, September 21, 2010