Second Chances: When Traditional Methods Fail (Child Support)

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Child Support Enforcement has access to some of the most sweeping enforcement mechanisms in all of public collections but what happens when they don't work? Introduce your staff to skills and methods that are proven to increase enforcement rates by using The Intelitech Groups Collection Equation©.

Empresariales Economía y finanzas Tecnología

Elevate!
County of Solano DCSS
The Intelitech Group (C) 2013

Goal: Lower Total Power Usage
The Intelitech Group (C) 2013

Environmental Message
The Intelitech Group (C) 2013

Cost Savings Message
The Intelitech Group (C) 2013

Understanding People
The Intelitech Group (C) 2013

Understanding People
Your power usage is below averageYour power usage is averageYour power usage is above averageYour power usage is below average 
The Intelitech Group (C) 2013

Our Story…
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Performance Through Understanding
The Intelitech Group (C) 2013

The Collection
Equation©
The Intelitech Group (C) 2013

Why Child Support is different.
71%
5%
7%
1%
17%
Total Child Support Collections Received by the
Method of Collection, Fiscal Year 2011
Income Witholding
Unemployment
Compensation Offset
Federal Tax offset
State Tax Offset
Other Sources
The Intelitech Group (C) 2013

When traditional methods fail…
71%
5%
7%
1%
17%
Total Child Support Collections Received by the
Method of Collection, Fiscal Year 2011
Income Witholding
Unemployment
Compensation Offset
Federal Tax offset
State Tax Offset
Other Sources
The Intelitech Group (C) 2013

Enforcement is Changing
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–
–
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–
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–
The Intelitech Group (C) 2013

Why The Collection Equation?
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The Intelitech Group (C) 2013

Prepare
(Are you ready?)
The Intelitech Group (C) 2013

Prepare
Confidence comes from preparation and practice
PeopleLaw Tools/Policy
The Intelitech Group (C) 2013

Analyze Consumer
The Intelitech Group (C) 2013

Analyze Consumer
We all have a style we
prefer to communicate
with – a catered approach
is the only way to be
successful with all styles
People like whom they are like
The Intelitech Group (C) 2013

Build Credibility &
Curiosity
The Intelitech Group (C) 2013

Build Credibility & Curiosity
What sets you apart?
The Intelitech Group (C) 2013

Set Expectations
The Intelitech Group (C) 2013

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Set Expectations
An expectation is not a hope or a wish!
The Intelitech Group (C) 2013

Instill Urgency
The Intelitech Group (C) 2013

Establish A Plan
The Intelitech Group (C) 2013

Establish A Plan
Putting together an action
plan that maximizes returns
for families and the county.
The Intelitech Group (C) 2013

Commit & Close
The Intelitech Group (C) 2013

Commit & Close
Ensure all parties are truly committed to follow the
plan and understand their part.
R.E.S.T Easy
The Intelitech Group (C) 2013

Thank You!
Questions and Comments?
The Intelitech Group (C) 2013
Brett Sivits
The Intelitech Group
360-260-9780
Bretts@intelitechgroup.com

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Second Chances: When Traditional Methods Fail (Child Support)

9. Why Child Support is different. 71% 5% 7% 1% 17% Total Child Support Collections Received by the Method of Collection, Fiscal Year 2011 Income Witholding Unemployment Compensation Offset Federal Tax offset State Tax Offset Other Sources The Intelitech Group (C) 2013

10. When traditional methods fail… 71% 5% 7% 1% 17% Total Child Support Collections Received by the Method of Collection, Fiscal Year 2011 Income Witholding Unemployment Compensation Offset Federal Tax offset State Tax Offset Other Sources The Intelitech Group (C) 2013

11.

18. Analyze Consumer We all have a style we prefer to communicate with – a catered approach is the only way to be successful with all styles People like whom they are like The Intelitech Group (C) 2013

Second Chances: When Traditional Methods Fail (Child Support)

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