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Program No: 10-196-1
                                                                                                  Associate Degree in Applied Science
Supervisory Management
                                                                                                  Degree Completion Time: Nine Terms
                                                                                                                     Degree completion time may vary based on student
                                                                                                                               scheduling needs and class availability.



Careers                             About the Program                                                      10196136 Safety in the Workplace
                                                                                                           ...applies the skills and tools necessary to provide a safe and secure
                                                                                                           work environment. Each learner will demonstrate the application
  • Management                      This program is only offered in an evening                             of safety awareness, federal/state/local compliance, incident
                                    accelerated delivery format designed especially for                    investigation and documentation, human relations techniques,
  • Supervisory Positions                                                                                  safety orientation, inspections, and risk analysis, issues of
                                    working adults.                                                        workplace violence, substance abuse, and health hazards, first aid
  • Team Leader                                                                                            and CPR, fire and electrical safety, emergency preparedness, and
                                                                                                           liaison with external agencies.
  • Various Business and
                                    About the Career
    Industry Positions                                                                                     10196164 Personal Skills for Supervisors
                                                                                                           ...will allow the participants to learn time management techniques
                                    Successful businesses understand the importance of                     and utilize personal planning processes for daily activities and
                                                                                                           continuous learning. Valuing the rights of others is emphasized
Admissions Steps                    people working together to accomplish a common                         while the participants are learning assertive behaviors. Finally,
                                                                                                           organizational and personal sources or stress are analyzed and a
                                    goal. Effective work teams are the products of
  • Application                                                                                            strategy and a strategy for coping is designed.
                                    effective leadership. If you're ready to become an
  • Application Fee                                                                                        10196168 Organizational Development
                                    effective leader and valuable member of your                           ...describes what organizations do and how managers contribute to
  • Entrance Assessment                                                                                    the success of organizational activities and structures.
                                    organization's management team, think about this—
    Scores                                                                                                 Organizations and their managers make up a significant portion of
                                                                                                           our contemporary society and culture. From the technical college
                                    some say great leaders are born— LTC's Supervisory                     down the street to the large multinational companies make and sell
  • Transcripts
                                                                                                           the products and services we use every day; organizations touch
                                    Management program ensures they are made.                              almost every aspect of our daily lives.
Special Note                                                                                               10196169 Diversity and Change Management
                                    Program Goals                                                          ...addresses changes taking place in the workforce and their affect
In the ACCELerated delivery                                                                                on the supervisor and the organization. It explores a broadened
                                    You'll learn to:                                                       view of diversity, including values, age, gender, disabilities,
programs, a class for adult                                                                                education and culture. It provides an action framework for the
                                      • Understand first-line management                                   supervisor to gain advantage by blending and capitalizing on the
learners is required as the first        responsibility and leadership positions in                        different skills and perspectives of people and creating an
                                                                                                           organization where everyone gives his or her best.
class and may be used as an              today's team-oriented workplace culture.
                                                                                                           10196188 Project Management
elective.                             • Utilize skills in human relations, team                            ...will explore the role of projects and the importance of project
                                                                                                           management in business environments. Learners will create and
                                         building, legal aspects of employment and                         develop successful proposals. They will also plan, schedule, and
Approximate Costs                        safety, and problem solving.                                      budget for a project.
  • $76 per credit (resident).        • Plan, organize, and control management job                         10196189 Teambuilding and Problem Solving
                                                                                                           ...applies the skills and tools necessary to facilitate problem solving
                                         functions.
  • $488.10 per credit (out-of-                                                                            in a team environment. Each learner will demonstrate the
                                                                                                           application of the benefits and challenges of group work, necessary
    state resident).                                                                                       roles in a team, stages of team development, different approaches
                                    Program Admission Requirements                                         to problem solving, consensus, a systematic process of problem
  • Other fees vary by                                                                                     definition, data acquisition, analysis, developing alternative
                                       • Counseling Interview
    program (books, supplies,                                                                              solutions, solution implementation, and evaluation.
    materials, tools, uniforms,        • Entrance Exam Program Minimum                                     10196190 Leadership Development
    health-related exams, etc.).                                                                           ...allows the learner to apply the skills and tools necessary to fulfill
                                       • Verification of Employment                                        his/her role as a modern leader. Each learner will demonstrate the
  • Fees for the 2005-2006                                                                                 application of evaluating leadership effectiveness and organization
                                         – At least 3 years or 6000 hours of work                          requirements, individual and group motivation strategies,
    academic year will be                                                                                  implementing mission and goals, ethical behavior, personal
                                           experience
    available in spring 2005.                                                                              leadership style and adaptation, impacts of power, facilitating
                                                                                                           employee development, coaching, managing change, and effective
    Contact the LTC                                                                                        conflict resolution.
    Admissions staff for            Program Classes                                                        10196191 Supervision
    detailed information.                                                                                  ...allows the learner to apply the skills and tools necessary to
                                    10101184 Business Finance and Budgeting
                                                                                                           perform the functions of a frontline leader. Students learn the
                                     ...will demonstrate application of business types, cycles,
                                                                                                           application of strategies and transition to a contemporary
                                    forecasting, budgeting, expense control, and financial statement
                                                                                                           supervisory role including day-to-day operations, controlling,
                                    interpretation relevant to the supervisor as a non-accountant.
                                                                                                           staffing, leadership, problem-solving, team skills, motivation, and
                                                                                                           training.
                                    10102182 Business Operations
                                    ...assesses the role of business, its internal structure and its
                                                                                                           10196192 Managing for Quality
                                    relationship to the external environment. Each learner analyzes the
                                                                                                           ...is designed to examine the role of the supervisor in assisting an
                                    supervisor's role in the functions of business planning, information
                                                                                                           organization to produce a quality product or service. The meaning
                                    systems, operations management, information technology,
                                                                                                           and benefits of quality, the cost of quality, how to interact with
                                    marketing and how they interact and drive business activities.
                                                                                                           customers, and problem solving tools for continuous improvement
                                                                                                           will be covered.
                                    10103158 Microsoft® Office - Introduction to
                                    ...is a self-paced/hands-on class that introduces popular
                                                                                                           10196193 Human Resource Management
                                    microcomputer applications such as Word, Excel and PowerPoint.
                                                                                                           ...applies the skills/tools necessary to effectively value and apply
                                                                                                           employees' abilities and needs to organization goals. Learners will
                                    10105126 Occupational and Portfolio Assessment
                                                                                                           demonstrate the application of the supervisor's role in
                                    ...prepares the student to develop a career plan, write a resume,
                                                                                                           contemporary human resources management, impacts of EEOC,
                                    create a cover letter, prepare for an interview, search for work on
                                                                                                           writing job descriptions, recruitment, selection, conducting job
                                    the Internet, adapt a resume for an electronic scan, and post a
                                                                                                           interviews, orientation, developing policies/procedures, training,
                                    resume and cover letter on the Internet. Students develop their own
                                                                                                           performance management, employee counseling/development, and
                                    personal development plan as a basis for program and career
                                                                                                           effective use of compensation and benefit strategies.
                                    assessment through an individualized process and core abilities
                                    synthesis.
Entrance Exam Scores                                                                                       10801195 Written Communication
                                                                                                           ...teaches the writing process, which includes prewriting, drafting,
                                    10196134 Legal Issues for Supervisors
                                                                                                           revising, and editing. Through a variety of writing assignments, the
                                    ...applies the skills and tools necessary for a supervisor to
            ACT       Accuplacer                                                                           student will analyze audience and purpose, research and organize
                                    effectively function in today's legal work environment. Learners
                                                                                                           ideas, and format and design documents based on subject matter
                                    will demonstrate the application of legal practices in both union
                                                                                                           and content. It also develops critical reading and thinking skills
                                    and nonunion environments, analysis of the impact of U.S.
                                                                                                           through the analysis of a variety of written documents.
                                    employment laws, the impact of the global economy, the appeal
                                                                                                           Keyboarding skills are required for this class.
                                    process, reacting to legal charges, documenting the hiring/firing
                                    process, dealing with harassment issues, privacy issues, and
                                    summarizing legal issues facing contemporary supervisors.
Math      15    15     34    34
Read      —     16     55    74
Write     14    16     60    88



   28          www.gotoltc.com                                    Lakeshore Technical College                                                1.888.GO TO LTC
Transfer agreements are available with the following institutions:
Capella University ............................Business and Information Technology      UW-Oshkosh.....................................Organizational Administration
Cardinal Stritch University ...............College of Business and Management Degrees   UW-Platteville ..................................Business Administration
Franklin University ...........................Business Administration                  UW-Stout ..........................................Career, Technical Education and Training
Lakeland College ..............................Business Administration                  UW-Stout ..........................................Industrial Management-Technical Emphasis
Marian College .................................Liberal Arts                            UW-Stout ..........................................Service Management-Individualized Concentration
Silver Lake College ..........................Management

10801198 Speech
                                                                         Catalog No.                             Class Title                                             Credit(s)
...explores the fundamentals of effective oral presentation to
small and large groups. Topic selection, audience analysis,
methods of organization, research, structuring evidence and
support, delivery techniques, and other essential elements of
                                                                                                                  Term 1
speaking successfully, including the listening process, form the
basis of the class.
                                                                             10103158   Intro to Microsoft Office                                                              3.00
10804149 Math Processes                                                      10196164   Personal Skills for Supervisors                                                        3.00
...allows the learner to apply the math skills typical for
business application. Each learner calculates percentages,                   10801195   Written Communication                                                                  3.00
simple and trade and cash discounts, markups/markdowns,
                                                                             10196191   Supervision                                                                            3.00
inventory valuation, depreciation, measure of central
tendencies, standard deviation, formula evaluation and
                                                                                        Total                                                                                 12.00
manipulation, and linear equation solutions.
10809195 Economics
...provides the participant with an overview of how a market-
                                                                                                                  Term 2
oriented economic system operates, and it surveys the factors
which influence national economic policy. Basic concepts and
                                                                             10801198   Speech                                                                                  3.00
analyses are illustrated by reference to a variety of
contemporary problems and public policy issues. Concepts                     10196190   Leadership Development                                                                  3.00
include scarcity, resources, alternative economic systems.
growth, supply and demand, monetary and fiscal policy,                                  Total                                                                                   6.00
inflation, unemployment and global economic issues.
10809196 Sociology - Introduction to
                                                                                                                  Term 3
...introduces students to the basic concepts of sociology:
culture, socialization, social stratification, multi-culturalism,
                                                                             10196189   Teambuilding and Problem Solving                                                        3.00
and the five institutions, including family, government,
economics, religion, and education. Other topics include
                                                                             10804149   Math Processes                                                                          3.00
demography, deviance, technology, environment, social issues,
social change, social organization, and workplace issues.
                                                                                        Total                                                                                   6.00
10809197 Contemporary American Society
...Examine the network of interdependent social systems
which affect learners as employees, family members, and
                                                                                                                  Term 4
citizens. In this interdisciplinary class, learners will study
public policy issues which illustrate how our traditional                    10101184   Business Finance and Budgeting                                                          3.00
institutions such as family, education, government, work, and
media are being changed by global, political, demographic,                   10196192   Managing for Quality                                                                    3.00
multicultural, and technological trends. By exploring
                                                                                        Total                                                                                   6.00
contemporary issues, learners will expand their use of creative
and critical thinking skills in evaluating information, making
decisions, advocating positions, and participating in the
democratic process.
                                                                                                                  Term 5
10809198 Psychology - Introduction to
                                                                             10809198   Psychology - Introduction to                                                            3.00
...introduces students to a survey of the multiple aspects of
human behavior. It involves a survey of the theoretical
                                                                             10196193   Human Resource Management                                                               3.00
foundations of human functioning in such areas as learning,
motivation, emotions, personality, deviance and pathology,                              Total                                                                                   6.00
physiological factors, and social influences. It directs the
student to an insightful understanding of the complexities of
human relationships in personal, social, and vocational
                                                                                                                  Term 6
settings.
                                                                             10196134   Legal Issues for Supervisors                                                            3.00
   Note:        ACCELerated Delivery classes run
                                                                             10809196   Sociology - Introduction to OR                                                          3.00
                year-round; check with your program
                counselor for details.                                                  10809197 Contemporary American Society
                                                                             10196169   Diversity and Change Management                                                         3.00
                Catalog numbers assigned to                                             Total                                                                                   9.00
                “elective”classes are for
                administrative use only. Consult with
                                                                                                                  Term 7
                program counselor regarding your
                                                                             10196188   Project Management                                                                      3.00
                elective selection.
                                                                             10196136   Safety in the Workplace                                                                 3.00
                Some classes have prerequisites.                             10102182   Business Operations                                                                     3.00
                Check with your counselor regarding                                     Total                                                                                   9.00
                which classes in your program have
                prerequisite requirements.
                                                                                                                  Term 8
                                                                             10809195   Economics                                                                               3.00
                Curriculum is subject to change.
                                                                             10196168   Organizational Development                                                              3.00
                                                                             10999999   Elective                                                                                3.00
                                                                                        Total                                                                                   9.00

                                                                                                                  Term 9
                                                                             10105126   Occupational and Portfolio Assessment                                                  3.00
                                                                                        Total                                                                                  3.00
                                                                                        Program Total                                                                         66.00




                                                                                                                                                                                     29
www.gotoltc.com                                           Lakeshore Technical College                                             1.888.GO TO LTC

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Supervisory Management Course Description

  • 1. Program No: 10-196-1 Associate Degree in Applied Science Supervisory Management Degree Completion Time: Nine Terms Degree completion time may vary based on student scheduling needs and class availability. Careers About the Program 10196136 Safety in the Workplace ...applies the skills and tools necessary to provide a safe and secure work environment. Each learner will demonstrate the application • Management This program is only offered in an evening of safety awareness, federal/state/local compliance, incident accelerated delivery format designed especially for investigation and documentation, human relations techniques, • Supervisory Positions safety orientation, inspections, and risk analysis, issues of working adults. workplace violence, substance abuse, and health hazards, first aid • Team Leader and CPR, fire and electrical safety, emergency preparedness, and liaison with external agencies. • Various Business and About the Career Industry Positions 10196164 Personal Skills for Supervisors ...will allow the participants to learn time management techniques Successful businesses understand the importance of and utilize personal planning processes for daily activities and continuous learning. Valuing the rights of others is emphasized Admissions Steps people working together to accomplish a common while the participants are learning assertive behaviors. Finally, organizational and personal sources or stress are analyzed and a goal. Effective work teams are the products of • Application strategy and a strategy for coping is designed. effective leadership. If you're ready to become an • Application Fee 10196168 Organizational Development effective leader and valuable member of your ...describes what organizations do and how managers contribute to • Entrance Assessment the success of organizational activities and structures. organization's management team, think about this— Scores Organizations and their managers make up a significant portion of our contemporary society and culture. From the technical college some say great leaders are born— LTC's Supervisory down the street to the large multinational companies make and sell • Transcripts the products and services we use every day; organizations touch Management program ensures they are made. almost every aspect of our daily lives. Special Note 10196169 Diversity and Change Management Program Goals ...addresses changes taking place in the workforce and their affect In the ACCELerated delivery on the supervisor and the organization. It explores a broadened You'll learn to: view of diversity, including values, age, gender, disabilities, programs, a class for adult education and culture. It provides an action framework for the • Understand first-line management supervisor to gain advantage by blending and capitalizing on the learners is required as the first responsibility and leadership positions in different skills and perspectives of people and creating an organization where everyone gives his or her best. class and may be used as an today's team-oriented workplace culture. 10196188 Project Management elective. • Utilize skills in human relations, team ...will explore the role of projects and the importance of project management in business environments. Learners will create and building, legal aspects of employment and develop successful proposals. They will also plan, schedule, and Approximate Costs safety, and problem solving. budget for a project. • $76 per credit (resident). • Plan, organize, and control management job 10196189 Teambuilding and Problem Solving ...applies the skills and tools necessary to facilitate problem solving functions. • $488.10 per credit (out-of- in a team environment. Each learner will demonstrate the application of the benefits and challenges of group work, necessary state resident). roles in a team, stages of team development, different approaches Program Admission Requirements to problem solving, consensus, a systematic process of problem • Other fees vary by definition, data acquisition, analysis, developing alternative • Counseling Interview program (books, supplies, solutions, solution implementation, and evaluation. materials, tools, uniforms, • Entrance Exam Program Minimum 10196190 Leadership Development health-related exams, etc.). ...allows the learner to apply the skills and tools necessary to fulfill • Verification of Employment his/her role as a modern leader. Each learner will demonstrate the • Fees for the 2005-2006 application of evaluating leadership effectiveness and organization – At least 3 years or 6000 hours of work requirements, individual and group motivation strategies, academic year will be implementing mission and goals, ethical behavior, personal experience available in spring 2005. leadership style and adaptation, impacts of power, facilitating employee development, coaching, managing change, and effective Contact the LTC conflict resolution. Admissions staff for Program Classes 10196191 Supervision detailed information. ...allows the learner to apply the skills and tools necessary to 10101184 Business Finance and Budgeting perform the functions of a frontline leader. Students learn the ...will demonstrate application of business types, cycles, application of strategies and transition to a contemporary forecasting, budgeting, expense control, and financial statement supervisory role including day-to-day operations, controlling, interpretation relevant to the supervisor as a non-accountant. staffing, leadership, problem-solving, team skills, motivation, and training. 10102182 Business Operations ...assesses the role of business, its internal structure and its 10196192 Managing for Quality relationship to the external environment. Each learner analyzes the ...is designed to examine the role of the supervisor in assisting an supervisor's role in the functions of business planning, information organization to produce a quality product or service. The meaning systems, operations management, information technology, and benefits of quality, the cost of quality, how to interact with marketing and how they interact and drive business activities. customers, and problem solving tools for continuous improvement will be covered. 10103158 Microsoft® Office - Introduction to ...is a self-paced/hands-on class that introduces popular 10196193 Human Resource Management microcomputer applications such as Word, Excel and PowerPoint. ...applies the skills/tools necessary to effectively value and apply employees' abilities and needs to organization goals. Learners will 10105126 Occupational and Portfolio Assessment demonstrate the application of the supervisor's role in ...prepares the student to develop a career plan, write a resume, contemporary human resources management, impacts of EEOC, create a cover letter, prepare for an interview, search for work on writing job descriptions, recruitment, selection, conducting job the Internet, adapt a resume for an electronic scan, and post a interviews, orientation, developing policies/procedures, training, resume and cover letter on the Internet. Students develop their own performance management, employee counseling/development, and personal development plan as a basis for program and career effective use of compensation and benefit strategies. assessment through an individualized process and core abilities synthesis. Entrance Exam Scores 10801195 Written Communication ...teaches the writing process, which includes prewriting, drafting, 10196134 Legal Issues for Supervisors revising, and editing. Through a variety of writing assignments, the ...applies the skills and tools necessary for a supervisor to ACT Accuplacer student will analyze audience and purpose, research and organize effectively function in today's legal work environment. Learners ideas, and format and design documents based on subject matter will demonstrate the application of legal practices in both union and content. It also develops critical reading and thinking skills and nonunion environments, analysis of the impact of U.S. through the analysis of a variety of written documents. employment laws, the impact of the global economy, the appeal Keyboarding skills are required for this class. process, reacting to legal charges, documenting the hiring/firing process, dealing with harassment issues, privacy issues, and summarizing legal issues facing contemporary supervisors. Math 15 15 34 34 Read — 16 55 74 Write 14 16 60 88 28 www.gotoltc.com Lakeshore Technical College 1.888.GO TO LTC
  • 2. Transfer agreements are available with the following institutions: Capella University ............................Business and Information Technology UW-Oshkosh.....................................Organizational Administration Cardinal Stritch University ...............College of Business and Management Degrees UW-Platteville ..................................Business Administration Franklin University ...........................Business Administration UW-Stout ..........................................Career, Technical Education and Training Lakeland College ..............................Business Administration UW-Stout ..........................................Industrial Management-Technical Emphasis Marian College .................................Liberal Arts UW-Stout ..........................................Service Management-Individualized Concentration Silver Lake College ..........................Management 10801198 Speech Catalog No. Class Title Credit(s) ...explores the fundamentals of effective oral presentation to small and large groups. Topic selection, audience analysis, methods of organization, research, structuring evidence and support, delivery techniques, and other essential elements of Term 1 speaking successfully, including the listening process, form the basis of the class. 10103158 Intro to Microsoft Office 3.00 10804149 Math Processes 10196164 Personal Skills for Supervisors 3.00 ...allows the learner to apply the math skills typical for business application. Each learner calculates percentages, 10801195 Written Communication 3.00 simple and trade and cash discounts, markups/markdowns, 10196191 Supervision 3.00 inventory valuation, depreciation, measure of central tendencies, standard deviation, formula evaluation and Total 12.00 manipulation, and linear equation solutions. 10809195 Economics ...provides the participant with an overview of how a market- Term 2 oriented economic system operates, and it surveys the factors which influence national economic policy. Basic concepts and 10801198 Speech 3.00 analyses are illustrated by reference to a variety of contemporary problems and public policy issues. Concepts 10196190 Leadership Development 3.00 include scarcity, resources, alternative economic systems. growth, supply and demand, monetary and fiscal policy, Total 6.00 inflation, unemployment and global economic issues. 10809196 Sociology - Introduction to Term 3 ...introduces students to the basic concepts of sociology: culture, socialization, social stratification, multi-culturalism, 10196189 Teambuilding and Problem Solving 3.00 and the five institutions, including family, government, economics, religion, and education. Other topics include 10804149 Math Processes 3.00 demography, deviance, technology, environment, social issues, social change, social organization, and workplace issues. Total 6.00 10809197 Contemporary American Society ...Examine the network of interdependent social systems which affect learners as employees, family members, and Term 4 citizens. In this interdisciplinary class, learners will study public policy issues which illustrate how our traditional 10101184 Business Finance and Budgeting 3.00 institutions such as family, education, government, work, and media are being changed by global, political, demographic, 10196192 Managing for Quality 3.00 multicultural, and technological trends. By exploring Total 6.00 contemporary issues, learners will expand their use of creative and critical thinking skills in evaluating information, making decisions, advocating positions, and participating in the democratic process. Term 5 10809198 Psychology - Introduction to 10809198 Psychology - Introduction to 3.00 ...introduces students to a survey of the multiple aspects of human behavior. It involves a survey of the theoretical 10196193 Human Resource Management 3.00 foundations of human functioning in such areas as learning, motivation, emotions, personality, deviance and pathology, Total 6.00 physiological factors, and social influences. It directs the student to an insightful understanding of the complexities of human relationships in personal, social, and vocational Term 6 settings. 10196134 Legal Issues for Supervisors 3.00 Note: ACCELerated Delivery classes run 10809196 Sociology - Introduction to OR 3.00 year-round; check with your program counselor for details. 10809197 Contemporary American Society 10196169 Diversity and Change Management 3.00 Catalog numbers assigned to Total 9.00 “elective”classes are for administrative use only. Consult with Term 7 program counselor regarding your 10196188 Project Management 3.00 elective selection. 10196136 Safety in the Workplace 3.00 Some classes have prerequisites. 10102182 Business Operations 3.00 Check with your counselor regarding Total 9.00 which classes in your program have prerequisite requirements. Term 8 10809195 Economics 3.00 Curriculum is subject to change. 10196168 Organizational Development 3.00 10999999 Elective 3.00 Total 9.00 Term 9 10105126 Occupational and Portfolio Assessment 3.00 Total 3.00 Program Total 66.00 29 www.gotoltc.com Lakeshore Technical College 1.888.GO TO LTC