Automating Google Workspace (GWS) & more with Apps Script
Social media for business umbc talk 11 17-2010
1. Social Media for Business
University of Maryland
Baltimore County
November 17th, 2010
www.socialtoaster.com
2. Today’s Topics
• Is Social Media Appropriate for You?
• Strategies for Leveraging Social Media
• Measuring Success
• Tools You Can Use
3. Fun Stats
• Facebook
– 500 million active Facebook users
– Average user has 130 friends
– 150 million mobile Facebook users
• Twitter
– Average user is 39 years old
– 64% of users are 35 or older
– Follows 173 accounts and has 300 followers
• LinkedIn
– Average user is 44 years old
– People with more than 20 connections are 34 times more likely
to be approached with a job
Sources: http://www.facebook.com/press/info.php?statistics, http://blog.guykawasaki.com/2007/01/ten_ways_to_use.htm,
http://blog.hubspot.com/blog/tabid/6307/bid/5496/Twitter-User-Growth-Slowed-From-Peak-of-13-in-March-2009-to-3-5-in-October.aspx
4. Social Media Assessment
• What do we hope to
accomplish?
• Is Social Media an
appropriate channel?
All of them or just
some of them?
• Who will manage it?
• What resources will
we need?
• Facebook - everybody
• LinkedIn – businesses
• Twitter – traffic
• MySpace – entertainment
• Digg/Delicious/Reddit –
SEO
• YouTube - everybody
5. Start with Plan
• POST Method
– People – who are you trying to engage?
– Objectives – what are you trying to achieve?
– Strategies – what will it look like when you’re done?
– Technologies – what are the tools you plan to use?
Source: Groundswell: Winning in a World Transformed by Social Technologies by Charlene Li and Josh Bernoff
11. Twitter
• Why Twitter?
– Real-time Search
– Mobile Updates
– SEO Powerhouse
• Tips for Twitter
– Can simultaneously
update
Facebook/LinkedIn
– URL Shortener – 140
char limit, so use
service like http://bit.ly
• Using Twitter
– “Tweet” = post to
Twitter
– “Re-Tweet” = pass on
someone’s Tweet
– @username = public
posting directed to a
particular user
– DM username = direct
message to a user
– #keyword = tag a post
for a keyword