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                                                          13 CaSe StUdIeS
                                                          25+ fantaStIC SPeaKerS
                                                          Reid Elliott, Acting Director, Digital
                                                          Economy, Policy Section, Department
                                                          of Broadband, Communications and
                                                          the Digital Economy
                                                          Vishy Narayanan, Online Strategy
                                                          Programme Manager, Cochlear
                                                          Amanda Suefong, Ecommerce Manager
                                                          Australia and New Zealand, Lenovo
                                                          Gaurav Patni, Technology Integration
                                                          Leader, David Jones
                                                          David Egan, Manager, Web Services
                                                          and Online Engagement, VicRoads
                                                          Dan Ferguson, Country Manager,
Brand new format for 2011!                                Australia and New Zealand, Vistaprint

AIMIA Digital Summit now features 3 separate focus days   Dean McEvoy, CEO, Spreets
                                                          Dr. Cecile Paris, Science Leader, Human
                                                          Computer Interaction, ICT Centre, CSIRO
    day 1                   day 2         day 3
                                                          Mick Liubinskas, Co-founder, Pollenizer
 the BUSIneSS            InteraCtIve    the dIgItal
  of dIgItal               dIgItal       Start-UP         Matt Barrie, Founder and CEO,
                                          SCene           Freelancer.com
                                                          Rebekah Campbell, Founder and CEO,
                                                          Posse
                                                          Michael Fox, Director of Operations
                                                          and Co-founder, Shoes of Prey

                                                          gold Sponsor:




                                                          Supported by:




   SECU RE O RD E R                                                       Researched and developed by:
  REGISTER NOW
                      www.aimiadigitalsummit.com.au
7th ANNUAL                       AIMIA Dig
                                             day 1: the BUSIneSS of dIgItal
day 1: monday 24th october 2011                                               12.10   the rise of the digital consumer
                                                                                      n   The rate of technological change and the impact on consumer
8.00    Registration and coffee                                                           behaviour
                                                                                      n   Emerging trends that are changing the way we work and
8.50    welcome and speed networking session                                              play; blurring the lines between our real and digital lives
                                                                                      n   How businesses and marketers can thrive in the booming
9.00    Opening remarks from the Chair                                                    digital economy
                                                                                      Foad Fadaghi, Research Director, Telsyte
dIgItal: the CatalySt for Change                                              12.50   Lunch
9.10    the digital economy: are we there yet?
            A snapshot of how Australia compares globally on key
        n
                                                                              dIgItISatIon of Core BUSIneSS fUnCtIonS
            digital metrics
                                                                              2.00    digitisation of supply chain for retail and
        n   Insights into the Australian government’s vision for an
            NBN-enabled digital economy
                                                                                      consumer goods
                                                                                      n   Exploring the transformational power of digital on supply
        n   An overview of the way forward towards a more connected
                                                                                          chain functions
            and digitally engaged Australia
                                                                                      n   Leveraging digital collaboration and connectivity tools to build
        Reid Elliott, Acting Director, Digital Economy Policy Section,
                                                                                          a digitised supply network
        Department of Broadband, Communications and the Digital
        Economy                                                                       n   Integrating key business functions to streamline information
                                                                                          flow and improve enterprise agility
                                                                                      n   Illustrating the synergistic value of an integrated supply network
teChnology InnovatIon and CUStomer
                                                                                      Gaurav Patni, Technology Integration Leader, David Jones Limited
InteraCtIon
9.50    driving customer engagement with online video                         2.40    CaSe StUdy: the increasing prevalence of online
        n   Drive customer engagement using Online Video combined                     interaction with premium clients in the wealth
            with SEO, Syndication, Social Media and Mobile delivery                   management industry
        n   How leading Australian brands are realising the power of                  n   Factors driving the increasing digitalisation of the wealth
            online video for positive customer engagement                                 management relationship
        n   Understand the power of online video to bring products                    n   Regulatory constraints on the use of social media and
            to life, increase audience engagement, drive conversion,                      online tools
            improve communications with stakeholders and increase                     n   Receptiveness of premium clients to online interaction
            brand equity
                                                                                      n   Implications for the future of the wealth management industry
        Mark Blair, Senior Director, Asia Pacific, Brightcove
                                                                                      Andrew Haslip, Lead Financial Services Analyst, Datamonitor

10.30   the evolving expectations of the digital                              3.20    Afternoon Tea
        consumer and the greater interaction between
        producer and consumer                                                 3.40    CaSe StUdy: vicroads – the digital opportunities
        n   The impact of technology innovation on customer interaction               for government
        n   Risks in failing to embrace consumer empowerment in the                   n   Leading the way in the digital space for the Victorian
            digital age                                                                   Government
        n   Allowing customer driven innovation as leading sources of                 n   Challenges and opportunities in the digital journey
            new products and services                                                 n   Integrating digital into every aspect of the Agency and in
        n   Utilising online communities as feedback mechanisms                           key channels
        Vishy Narayanan, Online Strategy Programme Manager,                           David Egan, Manager, Web Services and Online Engagement,
        Cochlear                                                                      VicRoads

11.10   Morning tea                                                           e-CommerCe
                                                                              4.20    e-commerce: So what’s the big deal?
11.30   Integrating an online channel into your business                              n   Is your online channel just not making as much revenue as all
        model – issues to consider                                                        the (rosy) forecasts suggested?
        n   How far behind the US and UK is Australia in transforming                 n   Or maybe it’s making money but the growth isn’t there?
            businesses in the digital era?
                                                                                      n   Or worse - there’s growth and topline but the business just
        n   The 3 stages of online integration and the impact your existing               isn’t profitable and the road to redemption isn’t clear?
            organisational structure has on adapting online into your
            business model                                                            This session looks at the common drivers behind lacklustre
                                                                                      off-the-blocks performance for pure plays and multi-channel online
        n   The best way to structure the online channel to achieve the               businesses. You should walk away with clear takeaways to
            best results and who leads the change                                     re-ignite your growth curves and enhance profitability.
        n   What can you start doing today to create balance between                  Dan Ferguson, Country Manager Australia and New Zealand,
            your online channel growth and your existing business                     Vistaprint
            channels?
        Amanda Suefong, Ecommerce Manager Australia and                       5.00    Closing remarks from the Chair
        New Zealand, Lenovo
                                                                              5.05    Networking drinks




                      www.aimiadigitalsummit.com.au
gital Summit                                                                  |       24 - 26 OCTOBER 201
                                                    day 2: InteraCtIve dIgItal
  day 2: tuesday 25th october 2011                                            aPPS and taBletS
                                                                              12.10   CaSe StUdy: apps and tablets as channels for
  8.00    Registration and coffee                                                     content delivery
                                                                                      n   Delivering on the user experience
  8.50    welcome and speed networking session                                        n   Understanding the technical challenges and achieving the
                                                                                          marketing objectives
  9.00    Opening remarks from the Chair
                                                                                      n   Case study examples:
                                                                                          n   The Economist iPad App
  the groUP BUyIng Phenomenom                                                             n   Eureka Special Edition iPad App
  9.05    CaSe StUdy: Spreets – the explosive growth of                                   n   The Telegraph iPad App
          group buying websites                                                       Alex Burke, Managing Director, TigerSpike
          n   Yahoo!7’s $40m acquisition and Spreets 12 month rapid
                                                                              12.50   Lunch
              transformation
          n   The group buying business model and growth forecasts for
              Australia – is it here to stay?                                 moBIle CommerCe
          n   Implications for small businesses and alternatives to           2.00    delivering transactional based services for
              advertising                                                             mobile devices
          n   Impact on online advertising and search                                 n   Facilitating mobile transactions and allowing anytime,
                                                                                          anywhere convenience
          Dean McEvoy, Founder and CEO, Spreets
                                                                                      n   Providing a mechanism to connect consumers with merchants
                                                                                          to enhance the user experience
  dIgItal medIa and PUBlIShIng
  9.45    the dawning of the a new digital video                              SoCIal medIa
          distribution era                                                    2.40    Improving services through social media
          n   Facing the challenges of a new broadcasting landscape                   monitoring
          n   Examining the opportunities around delivering content to new            n   CSIRO’s social media monitoring tool
              audiences in new ways                                                   n   Working with Centrelink to understand and respond to
          n   Maximising these opportunities without compromising content                 customer needs
              value and existing distribution channels                                n   Developing the monitoring tools and exploring new social
          Rob Leach, Strategy and Business Development Director,                          technologies
          BBC Worldwide                                                               n   Unique features and identifying between tweets, blogs and posts
                                                                                      Dr. Cecile Paris, Science Leader, Human Computer Interaction,
  10.25   measurement in the digital media and publishing                             ICT Centre, CSIRO
          space, pending the launch of the new nielsen
          hybrid measurement System in australia                              3.20    Afternoon tea
          n   The role of data and research at CBS Interactive and
              how digital publishers can use this insight to direct product   3.40    CaSe StUdy: an early adopter approach to google+
              development and cater to audience and commercial                        n   Lessons from the first brand ever in Google+
              demands                                                                 n   What Google+ means for brands, the potential and pitfalls.
          n   Challenges the current ratings and panel systems present to             n   Planning for platform adoption and brand engagement
              publishers’ transparency
                                                                                      n   The shift to social business planning and branding
          n   Perception of the current/previous audience measurement
                                                                                      n   What’s next for social platform strategy?
              system by other media and marketers
                                                                                      Ben Hourahine, Head of Strategy, Amnesia Razorfish
          n   The components of an ideal measurement system in Australia
          n   Importance of the Hybrid System for providing improved          4.20    Panel dISCUSSIon: a refresher course –
              accuracy and accountability in audience measurement in                  connecting with your customers via online media
              the Australian digital space
                                                                                      n   Methods for promoting products in the social media space via
          Jo Gaines, General Manager of Consumer Brands,                                  blogs and online publications
          CBS Interactive
                                                                                      n   The right steps in generating free publicity via social media
  11.05   Morning Tea                                                                 n   Correctly engaging and retaining a conversation for free
                                                                                          content on sites and social networking platforms
                                                                                      n   Understanding online behaviour and targeting the right users
  dIgItal marKetIng                                                                   n   Implementing strategies and leveraging the right online tools
  11.30   CaSe StUdy: Below the line content strategies                               [music] Bianca O’Neill, Online Promotions and Publicity
          n   Approaching content from a social broadcast perspective                 Manager, EMI Music Australia
          n   Strategies for success                                                  [agency] Duncan Byrne, Creative Director, ONE
          n   The success of the Goa Hippy Tribe                                      [not for profit] Kate vanderVoort, Social Media Specialist,
          Josh Firth, Managing Director, The Dubs                                     3 Degrees of Connection

                                                                              5.00    Closing remarks from the Chair

                                                                              5.05    End of Day 2


  Please visit the website for regular updates and changes to the program. Be kept in the loop with this event
  via LinkedIn, Twitter, You Tube and our Blog. Full details at www.aimiadigitalsummit.com.au
11 SYDNEY HARBOUR MARRIOTT
                                        day 3: Start-UPS In the dIgItal SPaCe
  day 3: wednesday 26th october 2011                                           1.50    CaSe StUdy: viparo – catering for a gap in
                                                                                       the market
  8.00    Registration and coffee                                                      n   An overview of VIPARO and the transition from concept to
                                                                                           online business
  8.50    welcome and speed networking session                                         n   The business of selling fashion online and appealing to the
                                                                                           right audience
  9.00    Opening remarks from the Chair
                                                                                       n   Capturing the online market and taking advantage of
                                                                                           e-commerce
  e-CommerCe and the dIgItal Start UP SCene                                            n   The Gen Y approach to entrepreneurialism
  9.10    CaSe StUdy: Pollenizer – the machine for                                     n   The importance of outsourcing for small business
          e-commerce start ups
                                                                                       Paul Romero, Entrepreneur and Director, Viparo
          n   Overview of the start up community in Australia
                                                                                       Roberto Ranoa, Entrepreneur and Director, Viparo
          n   The growth of digital and e-commerce
          n   The Pollenizer story and lessons learnt to date                  2.30    Afternoon tea
          n   Case study examples
          Mick Liubinskas, Co-founder, Pollenizer                              moBIle aPPS
  9.50    CaSe StUdy: Posse – enabling and empowering                          2.50    CaSe StUdy: Buuna – In the steps of a recently
          the entertainment industry                                                   launched brand new start up
          n   Connecting performers and fans through social networks                   n   A behind the scenes look at a newly launched start up
          n   Generating buzz and ticket sales through the innovative Posse            n   Overview of Buuna and its defining features
              business model                                                           n   A walk-through from inception to launch – the journey so far
          n   Working in partnership to achieve global success                         n   Where to from here?
          n   The next phase of the Posse story                                        Paul Lin, CEO and Founder, Buuna
          Rebekah Campbell, Founder and CEO, Posse

  10.30   Morning tea
                                                                               SerIal entrePreneUrShIP
                                                                               3.30    Panel dISCUSSIon: embracing the opportunities
  Crowd SoUrCIng                                                                       of digital entrepreneurship in the 21st century
                                                                                       n   Future of technological entrepreneurship in the changing
  10.50   Crowdsourcing creativity – new models for
                                                                                           digital landscape
          making, distributing and monetizing work
                                                                                       n   Is Australia in the middle of another dot com boom and are
          n   The concept and history of crowdsourcing
                                                                                           viable business models possible?
          n   The impact of digital media on crowdsourcing
                                                                                       n   Observations on start ups by seasoned campaigners
          n   Democratic participation of crowdsourcing
                                                                                       n   Venture capital and fund-raising the key ingredients
          n   Examples from across the world
                                                                                       n   Advice and recommendations for those looking to make
          Simon Moss, Co-founder, ImageBrief                                               the leap
                                                                                       Matt Fayle, Director and Founder, The Loop
  11.30   CaSe StUdy: freelancer – the world’s largest
          outsourcing site                                                             * Refer to website for further panelist updates
          The Internet’s next great act is disruption of the global labour
          markets as the remaining 5 billion of the world’s population         4.10    Closing remarks from the Chair
          come online. Discover how this leads to unparalleled
          opportunity to start the next big thing, transform your business     4.15    End of Conference
          and turn your ideas into reality.
          Matt Barrie, Founder and CEO, Freelancer.com
          *BRW Magazine Entrepreneur of the Year 2011

  12.10   Lunch

  onlIne retaIlIng
  1.10    CaSe StUdy: Shoes of Prey – innovation in
          fashion online
          n   The evolution of Shoes of Prey from a hobby to an established
              brand
          n   Shoes of Prey’s 3 biggest lessons from their innovative use of
              YouTube, Facebook and blogging                                    SPonSorShIP & exhIBItIon oPPortUnItIeS
          n   Engaging with the community through 22michaels.com and              To enquire about sponsorship, exhibition or speaking opportunities,
              developing a dialog through this blog                                                        please contact:
          n   A look into the future and highlighting the next strategic                                   Samuel Wilson
              direction and goals for the team
                                                                                                       Phone: 02 9080 4371 or
          Michael Fox, Director of Operations and Co founder,
                                                                                                Email: samuel.wilson@informa.com.au
          Shoes of Prey



                        www.aimiadigitalsummit.com.au
aImIa dIgItal SUmmIt – Brand new format for 2011!
The annual AIMIA Digital Summit delivers a comprehensive analysis of the key trends within the digital sector and the
implications that advancements in digital have on the broader business community. It endeavours to examine and educate
companies across industries and sectors - large and small - on the transformational powers of digital on traditional businesses,
the digitization of core business functions as well as examine the more popular elements of digital – e.g. digital marketing,
social media, apps and tablets etc. This year, the conference will also incorporate a third day examining the growth of start ups
in the digital space.
Attend all 3 days, combine 2 days, or attend 1 only – you decide!


             day 1                                        day 2                                     day 3
          the BUSIneSS                              InteraCtIve dIgItal                      the dIgItal Start-UP
           of dIgItal                                                                               SCene

   n   Digital – The catalyst for               n   The group buying                        n   The digital start-up scene
       change                                       phenomenon
                                                                                            n   Crowdsourcing
   n   Technology innovation and                n   Digital media and publishing
                                                                                            n   Online retailing
       customer interaction
                                                n   Digital marketing
                                                                                            n   Mobile apps
   n   Digitization of core business
                                                n   Apps and tablets
       functions                                                                            n   Serial Entrepreneurship
                                                n   Mobile commerce
   n   E-commerce
                                                n   Social media



   networKIng oPPortUnItIeS
   7th annual aImIa digital Summit
   Monday 24th October 2011 – 5.00pm
   Sydney Harbour Marriott Hotel

   At the end of day one, join your colleagues,
   peers and potential business partners whilst
   enjoying relaxing drinks and reflecting on the
   day’s conference proceedings.




  SPonSorShIP and exhIBItIon oPPortUnItIeS
  A range of tailored sponsorship & exhibition options are available to suit your
  needs including corporate sponsor, lunch sponsor, cocktail sponsor & exhibition.      gold Sponsor:

  For further information please contact:
  Samuel Wilson, Sponsorship & Exhibition Manager, Informa Australia on
  Phone: +61 2 9080 4371 or Email: samuel.wilson@informa.com.au
7th ANNUAL AIMIA DIGITAL SUMMIT
                                        24 - 26 OCTObER 2011 |                        SYDNEY HARbOUR MARRIOTT
3 EASY WAYS TO REGISTER                                                                   STAY CONNECTED
          WEb www.aimiadigitalsummit.com.au                                                                        LinkedIn Group www.aimiadigitalsummit.com.au/linkedin

          Telephone (+61 2) 9080 4307 – Please quote the event                                                     Twitter www.twitter.com/aimiasummit (#AIMIASummit)
          code P11K33 with your booking.
                                                                                                                   blog informaaustralia.wordpress.com
          Email info@informa.com.au – Please quote the event code
          P11K33 with your booking.                                                                                YouTube www.youtube.com/informaoz
           Network with leading professionals and learn from key case studies by registering yourself or your team today.
                                                                                                                                                           StArt Up rAte*
SELECT 3, 2 OR 1 DAY ONLY                                             AIMIA MeMber rAte                             NoN AIMIA MeMber rAte          (*Contact us to check your eligibility)

                                                                PRICE       GST       TOTAL                       PRICE     GST       TOTAL      PRICE             GST              TOTAL
ONE DAY PASS          Early Bird Rate - Register by 16/09/11    $895.00     $89.50    $984.50               $1,095.00      $109.50   $1,204.50   $300.00          $30.00            $330.00
Day 1 or Day 2 ONLY   Standard Rate - Register from 17/09/11    $995.00     $99.50   $1,094.50              $1,295.00      $129.50   $1,424.50   $350.00          $35.00            $385.00
ONE DAY PASS          Early Bird Rate - Register by 16/09/11    $395.00     $39.50    $434.50                $395.00        $39.50    $434.50    $300.00          $30.00            $330.00
Day three ONLY        Standard Rate - Register from 17/09/11    $495.00     $49.50    $544.50                $495.00        $49.50    $544.50    $350.00          $35.00            $385.00
TWO DAY PASS          Early Bird Rate - Register by 16/09/11   $1,395.00   $139.50   $1,534.50              $1,695.00      $169.50   $1,864.50   $550.00          $55.00            $605.00
Day 1 and Day 2       Standard Rate - Register from 17/09/11   $1,595.00   $159.50   $1,754.50              $1,895.00      $189.50   $2,084.50   $650.00          $65.00            $715.00
TWO DAY PASS          Early Bird Rate - Register by 16/09/11   $1,395.00   $139.50   $1,534.50              $1,695.00      $169.50   $1,864.50   $550.00          $55.00            $605.00
Day 2 and Day 3       Standard Rate - Register from 17/09/11   $1,595.00   $159.50   $1,754.50              $1,895.00      $189.50   $2,084.50   $650.00          $65.00            $715.00
Three DAY PASS        Early Bird Rate - Register by 16/09/11   $1,795.00   $179.50   $1,974.50              $2,095.00      $209.50   $2,304.50   $800.00          $80.00            $880.00
All 3 Days            Standard Rate - Register from 17/09/11   $1,995.00   $199.50   $2,194.50              $2,295.00      $229.50   $2,524.50   $900.00          $90.00            $990.00


                                        New format this year!                              Conference Venue
                                        The summit features 3 focus days:                  Sydney Harbour Marriott
                                        Tailor your attendance and attend                  30 Pitt Street, Sydney, New South Wales 2000 Australia
                                        3, 2 or 1 day only - you choose!                   Phone: (02) 9259 7000
                                        The summit features 20+ leading                    www.marriott.com.au
                                        speakers , including 13 case
 Use your QR Reader App on                                                                 Accommodation & Travel
                                        studies. Learn and network with
 your smartphone and scan                                                                  For your convenience, please access this event via our website and
                                        Australia’s forward-thinking digital
 this code to take you directly                                                            click on the ‘Venue, Accommodation and Travel’ tab or call the
 to the website                         executives.
                                                                                           Lido Group on 1800 817 339. Travel and accommodation fees are
                                                                                           not included in the conference fees. We do not refund airfares or hotel
 Registration Fees Include                                                                 expenses if the event is cancelled.
 Entrance to the relevant conference package purchased plus refreshments,                  Privacy Policy & Updating Your Details
 lunch and online access to available presentations (five working days                     Please visit us online for our full privacy policy at
 post event). Please note: travel and accommodation is not included.                       www.informa.com.au/privacy. Database amendments can be sent to
 Dress Code                                                                                database@informa.com.au or by calling (+61 2) 9080 4307 asking for
 Smart casual wear is suggested along with a sweater or jacket in case                     the database department.
 the conference room is cool.                                                              Payment Terms
 Cancellation Policy & Substitutions                                                       Payment must be made prior to the event or admittance will not be
 Cancellations must be advised in writing at least 10 working days                         permitted. A tax invoice and confirmation letter will be emailed to the
 prior to the event. An administration fee of $550 (inc 10% GST) will be                   attendee upon completion of a valid registration. Payment may be made
 incurred for cancellations. A refund will not be given if a delegate fails                by EFT, cheque or credit card. Credit card payments will not be accepted
 to attend or cancels within 10 working days prior to the event. Fully                     by email or fax and must be made via our secure credit card gateway.
 paid delegates unable to attend will be provided with on line access
 to speaker presentations post event. Substitutions can be made at                         Please reference the Event Code below when making your
 any time before the event without penalty. Informa reserves the right                     booking.
 to cancel, alter the content and/or speakers on any program. Paid
 registration fees will be fully refunded for cancelled events.                                                                                                   A.B.N. 66 086 268 313


          REGISTER ONLINE via our secure server                                                                       www.aimiadigitalsummit.com.au
                                                                                              SE CUR E O R DE R

                                                                                            REGISTER NOW




                                                                                                                           EVENT CODE


                                                                                                                              P11K33

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7th Annual Aimia Digital Summit

  • 1. 3 dayS 13 CaSe StUdIeS 25+ fantaStIC SPeaKerS Reid Elliott, Acting Director, Digital Economy, Policy Section, Department of Broadband, Communications and the Digital Economy Vishy Narayanan, Online Strategy Programme Manager, Cochlear Amanda Suefong, Ecommerce Manager Australia and New Zealand, Lenovo Gaurav Patni, Technology Integration Leader, David Jones David Egan, Manager, Web Services and Online Engagement, VicRoads Dan Ferguson, Country Manager, Brand new format for 2011! Australia and New Zealand, Vistaprint AIMIA Digital Summit now features 3 separate focus days Dean McEvoy, CEO, Spreets Dr. Cecile Paris, Science Leader, Human Computer Interaction, ICT Centre, CSIRO day 1 day 2 day 3 Mick Liubinskas, Co-founder, Pollenizer the BUSIneSS InteraCtIve the dIgItal of dIgItal dIgItal Start-UP Matt Barrie, Founder and CEO, SCene Freelancer.com Rebekah Campbell, Founder and CEO, Posse Michael Fox, Director of Operations and Co-founder, Shoes of Prey gold Sponsor: Supported by: SECU RE O RD E R Researched and developed by: REGISTER NOW www.aimiadigitalsummit.com.au
  • 2. 7th ANNUAL AIMIA Dig day 1: the BUSIneSS of dIgItal day 1: monday 24th october 2011 12.10 the rise of the digital consumer n The rate of technological change and the impact on consumer 8.00 Registration and coffee behaviour n Emerging trends that are changing the way we work and 8.50 welcome and speed networking session play; blurring the lines between our real and digital lives n How businesses and marketers can thrive in the booming 9.00 Opening remarks from the Chair digital economy Foad Fadaghi, Research Director, Telsyte dIgItal: the CatalySt for Change 12.50 Lunch 9.10 the digital economy: are we there yet? A snapshot of how Australia compares globally on key n dIgItISatIon of Core BUSIneSS fUnCtIonS digital metrics 2.00 digitisation of supply chain for retail and n Insights into the Australian government’s vision for an NBN-enabled digital economy consumer goods n Exploring the transformational power of digital on supply n An overview of the way forward towards a more connected chain functions and digitally engaged Australia n Leveraging digital collaboration and connectivity tools to build Reid Elliott, Acting Director, Digital Economy Policy Section, a digitised supply network Department of Broadband, Communications and the Digital Economy n Integrating key business functions to streamline information flow and improve enterprise agility n Illustrating the synergistic value of an integrated supply network teChnology InnovatIon and CUStomer Gaurav Patni, Technology Integration Leader, David Jones Limited InteraCtIon 9.50 driving customer engagement with online video 2.40 CaSe StUdy: the increasing prevalence of online n Drive customer engagement using Online Video combined interaction with premium clients in the wealth with SEO, Syndication, Social Media and Mobile delivery management industry n How leading Australian brands are realising the power of n Factors driving the increasing digitalisation of the wealth online video for positive customer engagement management relationship n Understand the power of online video to bring products n Regulatory constraints on the use of social media and to life, increase audience engagement, drive conversion, online tools improve communications with stakeholders and increase n Receptiveness of premium clients to online interaction brand equity n Implications for the future of the wealth management industry Mark Blair, Senior Director, Asia Pacific, Brightcove Andrew Haslip, Lead Financial Services Analyst, Datamonitor 10.30 the evolving expectations of the digital 3.20 Afternoon Tea consumer and the greater interaction between producer and consumer 3.40 CaSe StUdy: vicroads – the digital opportunities n The impact of technology innovation on customer interaction for government n Risks in failing to embrace consumer empowerment in the n Leading the way in the digital space for the Victorian digital age Government n Allowing customer driven innovation as leading sources of n Challenges and opportunities in the digital journey new products and services n Integrating digital into every aspect of the Agency and in n Utilising online communities as feedback mechanisms key channels Vishy Narayanan, Online Strategy Programme Manager, David Egan, Manager, Web Services and Online Engagement, Cochlear VicRoads 11.10 Morning tea e-CommerCe 4.20 e-commerce: So what’s the big deal? 11.30 Integrating an online channel into your business n Is your online channel just not making as much revenue as all model – issues to consider the (rosy) forecasts suggested? n How far behind the US and UK is Australia in transforming n Or maybe it’s making money but the growth isn’t there? businesses in the digital era? n Or worse - there’s growth and topline but the business just n The 3 stages of online integration and the impact your existing isn’t profitable and the road to redemption isn’t clear? organisational structure has on adapting online into your business model This session looks at the common drivers behind lacklustre off-the-blocks performance for pure plays and multi-channel online n The best way to structure the online channel to achieve the businesses. You should walk away with clear takeaways to best results and who leads the change re-ignite your growth curves and enhance profitability. n What can you start doing today to create balance between Dan Ferguson, Country Manager Australia and New Zealand, your online channel growth and your existing business Vistaprint channels? Amanda Suefong, Ecommerce Manager Australia and 5.00 Closing remarks from the Chair New Zealand, Lenovo 5.05 Networking drinks www.aimiadigitalsummit.com.au
  • 3. gital Summit | 24 - 26 OCTOBER 201 day 2: InteraCtIve dIgItal day 2: tuesday 25th october 2011 aPPS and taBletS 12.10 CaSe StUdy: apps and tablets as channels for 8.00 Registration and coffee content delivery n Delivering on the user experience 8.50 welcome and speed networking session n Understanding the technical challenges and achieving the marketing objectives 9.00 Opening remarks from the Chair n Case study examples: n The Economist iPad App the groUP BUyIng Phenomenom n Eureka Special Edition iPad App 9.05 CaSe StUdy: Spreets – the explosive growth of n The Telegraph iPad App group buying websites Alex Burke, Managing Director, TigerSpike n Yahoo!7’s $40m acquisition and Spreets 12 month rapid 12.50 Lunch transformation n The group buying business model and growth forecasts for Australia – is it here to stay? moBIle CommerCe n Implications for small businesses and alternatives to 2.00 delivering transactional based services for advertising mobile devices n Impact on online advertising and search n Facilitating mobile transactions and allowing anytime, anywhere convenience Dean McEvoy, Founder and CEO, Spreets n Providing a mechanism to connect consumers with merchants to enhance the user experience dIgItal medIa and PUBlIShIng 9.45 the dawning of the a new digital video SoCIal medIa distribution era 2.40 Improving services through social media n Facing the challenges of a new broadcasting landscape monitoring n Examining the opportunities around delivering content to new n CSIRO’s social media monitoring tool audiences in new ways n Working with Centrelink to understand and respond to n Maximising these opportunities without compromising content customer needs value and existing distribution channels n Developing the monitoring tools and exploring new social Rob Leach, Strategy and Business Development Director, technologies BBC Worldwide n Unique features and identifying between tweets, blogs and posts Dr. Cecile Paris, Science Leader, Human Computer Interaction, 10.25 measurement in the digital media and publishing ICT Centre, CSIRO space, pending the launch of the new nielsen hybrid measurement System in australia 3.20 Afternoon tea n The role of data and research at CBS Interactive and how digital publishers can use this insight to direct product 3.40 CaSe StUdy: an early adopter approach to google+ development and cater to audience and commercial n Lessons from the first brand ever in Google+ demands n What Google+ means for brands, the potential and pitfalls. n Challenges the current ratings and panel systems present to n Planning for platform adoption and brand engagement publishers’ transparency n The shift to social business planning and branding n Perception of the current/previous audience measurement n What’s next for social platform strategy? system by other media and marketers Ben Hourahine, Head of Strategy, Amnesia Razorfish n The components of an ideal measurement system in Australia n Importance of the Hybrid System for providing improved 4.20 Panel dISCUSSIon: a refresher course – accuracy and accountability in audience measurement in connecting with your customers via online media the Australian digital space n Methods for promoting products in the social media space via Jo Gaines, General Manager of Consumer Brands, blogs and online publications CBS Interactive n The right steps in generating free publicity via social media 11.05 Morning Tea n Correctly engaging and retaining a conversation for free content on sites and social networking platforms n Understanding online behaviour and targeting the right users dIgItal marKetIng n Implementing strategies and leveraging the right online tools 11.30 CaSe StUdy: Below the line content strategies [music] Bianca O’Neill, Online Promotions and Publicity n Approaching content from a social broadcast perspective Manager, EMI Music Australia n Strategies for success [agency] Duncan Byrne, Creative Director, ONE n The success of the Goa Hippy Tribe [not for profit] Kate vanderVoort, Social Media Specialist, Josh Firth, Managing Director, The Dubs 3 Degrees of Connection 5.00 Closing remarks from the Chair 5.05 End of Day 2 Please visit the website for regular updates and changes to the program. Be kept in the loop with this event via LinkedIn, Twitter, You Tube and our Blog. Full details at www.aimiadigitalsummit.com.au
  • 4. 11 SYDNEY HARBOUR MARRIOTT day 3: Start-UPS In the dIgItal SPaCe day 3: wednesday 26th october 2011 1.50 CaSe StUdy: viparo – catering for a gap in the market 8.00 Registration and coffee n An overview of VIPARO and the transition from concept to online business 8.50 welcome and speed networking session n The business of selling fashion online and appealing to the right audience 9.00 Opening remarks from the Chair n Capturing the online market and taking advantage of e-commerce e-CommerCe and the dIgItal Start UP SCene n The Gen Y approach to entrepreneurialism 9.10 CaSe StUdy: Pollenizer – the machine for n The importance of outsourcing for small business e-commerce start ups Paul Romero, Entrepreneur and Director, Viparo n Overview of the start up community in Australia Roberto Ranoa, Entrepreneur and Director, Viparo n The growth of digital and e-commerce n The Pollenizer story and lessons learnt to date 2.30 Afternoon tea n Case study examples Mick Liubinskas, Co-founder, Pollenizer moBIle aPPS 9.50 CaSe StUdy: Posse – enabling and empowering 2.50 CaSe StUdy: Buuna – In the steps of a recently the entertainment industry launched brand new start up n Connecting performers and fans through social networks n A behind the scenes look at a newly launched start up n Generating buzz and ticket sales through the innovative Posse n Overview of Buuna and its defining features business model n A walk-through from inception to launch – the journey so far n Working in partnership to achieve global success n Where to from here? n The next phase of the Posse story Paul Lin, CEO and Founder, Buuna Rebekah Campbell, Founder and CEO, Posse 10.30 Morning tea SerIal entrePreneUrShIP 3.30 Panel dISCUSSIon: embracing the opportunities Crowd SoUrCIng of digital entrepreneurship in the 21st century n Future of technological entrepreneurship in the changing 10.50 Crowdsourcing creativity – new models for digital landscape making, distributing and monetizing work n Is Australia in the middle of another dot com boom and are n The concept and history of crowdsourcing viable business models possible? n The impact of digital media on crowdsourcing n Observations on start ups by seasoned campaigners n Democratic participation of crowdsourcing n Venture capital and fund-raising the key ingredients n Examples from across the world n Advice and recommendations for those looking to make Simon Moss, Co-founder, ImageBrief the leap Matt Fayle, Director and Founder, The Loop 11.30 CaSe StUdy: freelancer – the world’s largest outsourcing site * Refer to website for further panelist updates The Internet’s next great act is disruption of the global labour markets as the remaining 5 billion of the world’s population 4.10 Closing remarks from the Chair come online. Discover how this leads to unparalleled opportunity to start the next big thing, transform your business 4.15 End of Conference and turn your ideas into reality. Matt Barrie, Founder and CEO, Freelancer.com *BRW Magazine Entrepreneur of the Year 2011 12.10 Lunch onlIne retaIlIng 1.10 CaSe StUdy: Shoes of Prey – innovation in fashion online n The evolution of Shoes of Prey from a hobby to an established brand n Shoes of Prey’s 3 biggest lessons from their innovative use of YouTube, Facebook and blogging SPonSorShIP & exhIBItIon oPPortUnItIeS n Engaging with the community through 22michaels.com and To enquire about sponsorship, exhibition or speaking opportunities, developing a dialog through this blog please contact: n A look into the future and highlighting the next strategic Samuel Wilson direction and goals for the team Phone: 02 9080 4371 or Michael Fox, Director of Operations and Co founder, Email: samuel.wilson@informa.com.au Shoes of Prey www.aimiadigitalsummit.com.au
  • 5. aImIa dIgItal SUmmIt – Brand new format for 2011! The annual AIMIA Digital Summit delivers a comprehensive analysis of the key trends within the digital sector and the implications that advancements in digital have on the broader business community. It endeavours to examine and educate companies across industries and sectors - large and small - on the transformational powers of digital on traditional businesses, the digitization of core business functions as well as examine the more popular elements of digital – e.g. digital marketing, social media, apps and tablets etc. This year, the conference will also incorporate a third day examining the growth of start ups in the digital space. Attend all 3 days, combine 2 days, or attend 1 only – you decide! day 1 day 2 day 3 the BUSIneSS InteraCtIve dIgItal the dIgItal Start-UP of dIgItal SCene n Digital – The catalyst for n The group buying n The digital start-up scene change phenomenon n Crowdsourcing n Technology innovation and n Digital media and publishing n Online retailing customer interaction n Digital marketing n Mobile apps n Digitization of core business n Apps and tablets functions n Serial Entrepreneurship n Mobile commerce n E-commerce n Social media networKIng oPPortUnItIeS 7th annual aImIa digital Summit Monday 24th October 2011 – 5.00pm Sydney Harbour Marriott Hotel At the end of day one, join your colleagues, peers and potential business partners whilst enjoying relaxing drinks and reflecting on the day’s conference proceedings. SPonSorShIP and exhIBItIon oPPortUnItIeS A range of tailored sponsorship & exhibition options are available to suit your needs including corporate sponsor, lunch sponsor, cocktail sponsor & exhibition. gold Sponsor: For further information please contact: Samuel Wilson, Sponsorship & Exhibition Manager, Informa Australia on Phone: +61 2 9080 4371 or Email: samuel.wilson@informa.com.au
  • 6. 7th ANNUAL AIMIA DIGITAL SUMMIT 24 - 26 OCTObER 2011 | SYDNEY HARbOUR MARRIOTT 3 EASY WAYS TO REGISTER STAY CONNECTED WEb www.aimiadigitalsummit.com.au LinkedIn Group www.aimiadigitalsummit.com.au/linkedin Telephone (+61 2) 9080 4307 – Please quote the event Twitter www.twitter.com/aimiasummit (#AIMIASummit) code P11K33 with your booking. blog informaaustralia.wordpress.com Email info@informa.com.au – Please quote the event code P11K33 with your booking. YouTube www.youtube.com/informaoz Network with leading professionals and learn from key case studies by registering yourself or your team today. StArt Up rAte* SELECT 3, 2 OR 1 DAY ONLY AIMIA MeMber rAte NoN AIMIA MeMber rAte (*Contact us to check your eligibility) PRICE GST TOTAL PRICE GST TOTAL PRICE GST TOTAL ONE DAY PASS Early Bird Rate - Register by 16/09/11 $895.00 $89.50 $984.50 $1,095.00 $109.50 $1,204.50 $300.00 $30.00 $330.00 Day 1 or Day 2 ONLY Standard Rate - Register from 17/09/11 $995.00 $99.50 $1,094.50 $1,295.00 $129.50 $1,424.50 $350.00 $35.00 $385.00 ONE DAY PASS Early Bird Rate - Register by 16/09/11 $395.00 $39.50 $434.50 $395.00 $39.50 $434.50 $300.00 $30.00 $330.00 Day three ONLY Standard Rate - Register from 17/09/11 $495.00 $49.50 $544.50 $495.00 $49.50 $544.50 $350.00 $35.00 $385.00 TWO DAY PASS Early Bird Rate - Register by 16/09/11 $1,395.00 $139.50 $1,534.50 $1,695.00 $169.50 $1,864.50 $550.00 $55.00 $605.00 Day 1 and Day 2 Standard Rate - Register from 17/09/11 $1,595.00 $159.50 $1,754.50 $1,895.00 $189.50 $2,084.50 $650.00 $65.00 $715.00 TWO DAY PASS Early Bird Rate - Register by 16/09/11 $1,395.00 $139.50 $1,534.50 $1,695.00 $169.50 $1,864.50 $550.00 $55.00 $605.00 Day 2 and Day 3 Standard Rate - Register from 17/09/11 $1,595.00 $159.50 $1,754.50 $1,895.00 $189.50 $2,084.50 $650.00 $65.00 $715.00 Three DAY PASS Early Bird Rate - Register by 16/09/11 $1,795.00 $179.50 $1,974.50 $2,095.00 $209.50 $2,304.50 $800.00 $80.00 $880.00 All 3 Days Standard Rate - Register from 17/09/11 $1,995.00 $199.50 $2,194.50 $2,295.00 $229.50 $2,524.50 $900.00 $90.00 $990.00 New format this year! Conference Venue The summit features 3 focus days: Sydney Harbour Marriott Tailor your attendance and attend 30 Pitt Street, Sydney, New South Wales 2000 Australia 3, 2 or 1 day only - you choose! Phone: (02) 9259 7000 The summit features 20+ leading www.marriott.com.au speakers , including 13 case Use your QR Reader App on Accommodation & Travel studies. Learn and network with your smartphone and scan For your convenience, please access this event via our website and Australia’s forward-thinking digital this code to take you directly click on the ‘Venue, Accommodation and Travel’ tab or call the to the website executives. Lido Group on 1800 817 339. Travel and accommodation fees are not included in the conference fees. We do not refund airfares or hotel Registration Fees Include expenses if the event is cancelled. Entrance to the relevant conference package purchased plus refreshments, Privacy Policy & Updating Your Details lunch and online access to available presentations (five working days Please visit us online for our full privacy policy at post event). Please note: travel and accommodation is not included. www.informa.com.au/privacy. Database amendments can be sent to Dress Code database@informa.com.au or by calling (+61 2) 9080 4307 asking for Smart casual wear is suggested along with a sweater or jacket in case the database department. the conference room is cool. Payment Terms Cancellation Policy & Substitutions Payment must be made prior to the event or admittance will not be Cancellations must be advised in writing at least 10 working days permitted. A tax invoice and confirmation letter will be emailed to the prior to the event. An administration fee of $550 (inc 10% GST) will be attendee upon completion of a valid registration. Payment may be made incurred for cancellations. A refund will not be given if a delegate fails by EFT, cheque or credit card. Credit card payments will not be accepted to attend or cancels within 10 working days prior to the event. Fully by email or fax and must be made via our secure credit card gateway. paid delegates unable to attend will be provided with on line access to speaker presentations post event. Substitutions can be made at Please reference the Event Code below when making your any time before the event without penalty. Informa reserves the right booking. to cancel, alter the content and/or speakers on any program. Paid registration fees will be fully refunded for cancelled events. A.B.N. 66 086 268 313 REGISTER ONLINE via our secure server www.aimiadigitalsummit.com.au SE CUR E O R DE R REGISTER NOW EVENT CODE P11K33