1. Making
Contact with
the RSPCA

2. Contact Features
• Contact link on the
home page.
• Mailing Address listed.
• Telephone and fax
numbers listed.
• State and Territory telephone numbers emails &
addresses.
• Google maps with locations of shelter locations.
• Interest specific email contacts.

3. Contact Links on the homepage
Easy to find!
3 separate links on the homepage - strategically
placed at the top, bottom and center of the
page.
The center link is clear and hard to miss.
Contact Page
Opens by welcoming visitors to make contact
with specific areas of interest.
Provides very clear list of interests and links to
pages to contact different areas of the RSPCA.

4. Contact page
• Helpful in finding specific contact details, eg donating,
adopting, membership etc.
• Attractive page and easy to follow.
• For visitors who are not able to find a relevant department
to email, a general enquiry form is also available at the
the bottom of the contact
page.
• A mail address is
provided for written
correspondence along
with telephone and fax
numbers.

5. State Societies Contact Page
• Lists each states contact office in a very simple and user
friendly form.
• Provides full address details including mailing address,
street address, phone, fax, website and contact email.
• Interactive Google map with shelter locations all over
Australia that feature further RSPCA offices and contact
information. Map can be zoomed in close enough to see
streets and map directions to the office.

6. Helping Animals & Pet Adoption
Visitors to the site wanting to inform
of stray animal sightings or report
cruelty to animals are directed to their
nearest RSPCA society branch with
full contact details available via the
state societies page.
Families looking to adopt a pet are
directed to adoptapet.com.au along
with their nearest RSPCA
society available from the state
societies page.

7. Donations and Bequests
Via the contact page, users are directed to a page enabling them to
donate to the RSPCA. Another link takes them to a bequest form
to sent to the contact details provided.

8. Employment and Volunteering
People seeking employment with
the RSPCA are able to view
positions available and application
and contact details.

9. Membership & Enquiries
Visitors seeking membership to the RSPCA are directed to
contact their local RSPCA branch. General and student
enquiries are also directed to this area as well as the RSPCA
knowledge base.

10. Limitations
Overall, the contact page is helpful and
informative, however it is slightly
overworked. The areas of interest often lead
contacting the same areas and there are up to
8 links for the same contact area on the one
page. Perhaps the contact information could
be presented initially along with reasons for
contacting these people.

11. References
Slide 1
Tony’s monthly mouthpiece:July. [Image]. Retrieved on May 13, 2012. Retrieved
fromhttp://blog.ultraboard.co.uk/2011/08/tony%E2%80%99s-monthly-mouthpiece-july/
Slide 2
Just another lazt Wednesday afternoon. [Image]. Retrieved on May 13, 2012. Retrieved from
http://crapwelike.wordpress.com/2008/08/
Slide 3
Paw Prints Pet Salon & Boutique. [Image]. Retrieved on May 13, 2012. Retrieved from
http://unleashed.web.officelive.com/default.aspx
Slide 4
Rabbit Behavior. [Image]. Retrieved on May 13, 2012. Retrieved from http://www.ideas-4-
pets.com/articles/rabbit-behaviour/
Slide 5
Murrinh-Patha People’s Country. [Image]. Retrieved on May 13, 2012. Retrieved from
http://en.wikipedia.org/wiki/Australian_Aboriginal_mythology

12. References
Slide 6
Beth’s Thoughts. Sad Dog. [Image]. Retrieved on May 13, 2012. Retrieved from
http://bethstitch.blogspot.com/2008/11/sad-dog.html
Slide 7
Shares beat horses by a nose, analysis of Melbourne Cup payouts shows. [Image]. Retrieved on
May 13, 2012. Retrieved from http://www.news.com.au/money/investing/shares-beat-horses-
by-a-nose/story-e6frfmdr-1226181302256#ixzz1umRklPih
Slide 8
Working with animals. [Images]. Retrieved on May 13, 2012. Retrieved from
http://www.melookymelikey.com/2010/11/working-with-animals/
Slide 9
Colorful parrots – seating in one row. [Image]. Retrieved on May 13, 2012. Retrieved from
http://www.checkphotos.com/parrots-information-and-wallpaper/colourful-parrots-seating-in-
one-row/
Slide 10
Paw Prints Pet Salon & Boutique. [Image]. Retrieved on May 13, 2012. Retrieved from
http://unleashed.web.officelive.com/default.aspx