Collaborations in Action: A Holistice Model

1. Collaborations in Action: A Holistic Model for Telehealth & Telecare for the Community Dr. Mary Casey, UCD School of Nursing, Midwifery & Health Systems

5. Collaboration in Action: A Model for Telehealth and Telecare in the Community Friendly Call Ireland Ltd. School of Nursing, Midwifery & Health Systems

6. Context of Partnership – Telehealth and Telecare in the Community

7. Inputs Outcomes Processes Skills Internal Environment External Environment Coordinator Context of Partnership - Telehealth and Telecare in the Community An inter-organisational model to secure collaboration between stakeholders and organisations involved in Telehealth and Telecare Casey 2006, ( Modified)

8. Inputs Outcomes Coordinator

10. Processes Skills Internal Environment External Environment An inter-organisational model to secure collaboration between stakeholders and organisations involved in Telehealth and Telecare Professionals Clinical Skills (Health) Social Care Skills Home Help Professional Policy Legal & Ethical Frameworks Clinical Governance

11. External Environment An inter-organisational model to secure collaboration between stakeholders and organisations involved in Telehealth and Telecare Context is Semi-permeable EU Regulations National Regulations Internal Environment Working Relationships between Organisations & Staff Regulatory Bodies

13. Telehealth Telecare Telehealth : Telehealth represents an umbrella term with subsets or modalities such as tele-medicine, e-health and telehealth nursing. It is defined by the Health Resources and Services Administration (HRSA), an agency of the United States (US) Department of Health and Human Services as, “ the use of electronic information and telecommunications technologies to support long distance clinical health care, patient and professional health-related education, public health, and health administration” (Craig & Pam 2008). Telecare : grew out of the social or community alarm infrastructure. It has been defined as “a high tech system that can detect if someone has fallen and needs help, if a pan has boiled over on the stove, or if there is a gas leak, fire or flooding” (Department of Health 2007). Social care can also have application in telecare. The friendly tele-carer can keep an eye on the older person for example through the use of a daily telephone call, though the extent of this application has not received much publicity or research to date. Friendly Call Service A Holistic Model for Telehealth & Telecare for the Community

14. Step 2. Plan the action Step 3 . Implement the action Step 4 . Evaluate the result of action Taken Step 1. Diagnose the need for action Steps in Implementing the Model in the Community