This slide deck summarizes results from a survey to uncover key challenges IT executives face in monitoring IT Infrastructure & services. 47% of the respondents use more than 5 IT monitoring tools to monitor their IT infrastructure, while scalability and the pain of jumping from one monitoring tool to the other were one of key challenges mentioned. Learn more about CA Nimsoft Monitor Snap at http://www.ca.com/snap
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IT Executive Survey: Strategies for Monitoring IT Infrastructure & Services
1. Summary Results • May 2014
Strategies for Monitoring IT
Infrastructure & Services
2. Summary Results • May 2014
Program Overview
Between February and April Gatepoint Research invited selected
executives to participate in a survey themed Strategies for Monitoring IT
Infrastructure & Services.
Candidates were chosen from various industries were invited via email
and 316 executives participated.
Survey participants were senior decision makers with responsibility for
data centers, infrastructure, operations, and IT: 20% held the title CxO or
VP; 54% were Directors, and 21% were Managers.
Responders overwhelmingly work for large firms: 77% worked for
firms with greater than $1.5 billion in annual revenue (Fortune 1000).
100% of responders participated voluntarily; none were engaged using
telemarketing.
3. Summary Results • May 2014
Observations and Conclusions
47% of the respondents use more than 5 tools to monitor their IT infrastructure.
About half of responders say cost (50%) and a siloed approach to monitoring and
management (46%) are the main limitations of their current monitoring solution.
Among those who reported using more than 5 tools, top concerns were scalability
and jumping from tool to tool.
Satisfaction with end to end user experience monitoring relevantly lower than
traditional monitoring of servers and networks etc.
Ability to monitor a wide variety of technologies and scalability emerged as the
capabilities most valued among responders for a wide variety of technologies. Both
rated a 4.3 on a 5 point scale where 5 is “very important.”
12. Summary Results • May 2014
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