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CBI’s Consortium for Innovative Growth 2011-2012

     Kick-off meeting
     September 22nd, 2011



            Center for Business Innovation
            Innovation Engineering and Management
            Chalmers University of Technology
            Sweden




             12/6/2011
Agenda
   Format
   Companies
   People
   Process
   Methods
   Challenges & Results (so far)
Consortia Format
 Focus: Enhancing profitable growth
 “Client: 6 growth companies/year
 “Intermediaries” 3 incubators
 Time for dev. process: 1 year+
 Business development teams: 1/company
 Development mode; Collaborative
 Method/approach; systematic , “customer
  development”
 Time period; Oct 2009-Sept 2011


            12/6/2                          3
Consortia Company Examples




     12/6/2                  4
MicVac – readymade food pac systems
The company was founded in 2000.

MicVac offers the food industry an unique solution for the production and
   packaging of convenience food with maintained taste and nutrition.

The offer consists of a microwave tunnel, packaging material
and expertise when developing new products

Among customers are Nestlé, Rieber & Søn and
Witterstrands.

Project participants: CEO Philip Nordell and
Head of Sales Johan Zetterberg
Oxeon – spread tow reinforcements
Founded in 2003.

Oxeon develops, produces and markets patented spread tow carbon
reinforcements that give users better surface finish, weight reduction and
design possibilities.

Among customers are Ferrari, Nike Bauer
and Asia Seiko.

Project participants: CEO Henrik Olofsson
and Business Development Manager
Andreas Josefsson
Oxeon – Fastest growing profitable
company 2010




           12/6/2                    7
Hemsida:
http://www.heliospectra.com
Offering:
Heliospectra’s patented system can reduce energy consumption by up to 50% in greenhouses
while at the same time producing a crop that looks better, tastes better and has a longer shelf-
life. In addition growth can be increased or slowed down which results in a controlled
adjustment of product to demand.
Customer:
Greenhouses, researchers
Project Participants:
Staffan Hillberg, CEO
Tessa Pocock, Director of Research
Hemsida:
http://www.admeta.com
Offering:
Admeta is a leading provider of online ad platforms in Europe. We are an independent
technology provider that maximises revenue for our customers and help them work more
efficiently.
Customer:
Publishers and advertisers
Project Participants:
Ola Tiverman, CEO
Affärsutvecklingsteam
   VD - projektledare
   VDs närmaste medarbetare
   1 serieentreprenör
   1 affärscoach från inkubator
   1 CBI - processledare
Serial entrepreneurs
 Rickard von Horn

 Johan Sköld

 Göran Netzler

 Sven Sandberg

 Lennart Svantesson

 Magnus Wennerholm
Incubator coaches
  Anett Kansanen

  Henrik Jansson

  Markus Bredberg

  Per Stenman

  Timo Lehes
Center for Business Innovation



  Sören Sjölander

  Henrik Berglund

  Jonas Hjerpe

  Ivan Angsvik
Process for Customer Centric
    Business Innovation

                       ?
Innovation is the process (or its result) by
which something new and valuable is
brought into the market and into widespread
use by customers at mutual benefit/profit
Process for Customer Centric Business Innovation




                    BM Basic
                  Training and      Project
Project start        Growth
                                   planning
                                                          BM Trials                      Results
                    Challenge
                  Identification




Sep         Okt         Nov         Dec       Jan   Feb   Mars        Apr   Maj   Juni    Juli     Aug
BM Basic
                 Training and      Project
Project start       Growth
                                  planning
                                                         BM Trials   Results
                   Challenge
                 Identification




                Sep                           Oct




       Opening meeting
                                             Palo Alto
         Sep 22 kl 17-
            18.30                            Oct 10-14
                                              5 days
BM Basic
                     Training and      Project
Project start           Growth
                                      planning
                                                                     BM Trials                                Results
                       Challenge
                     Identification




                           Oct                                 Nov                            Dec




 Business Model Workshop                Students     Sven - Marketing       Dorf - Customer         Customer discovery
Customer Discovery Planning               meet     strategy & customer       Development               presentation
        Canvas 1.0                     companies         insighting             29 Nov                8 Dec Kl 13-17
                                         1 Nov?                                 Kl 13-15
         Oct 27-28                                     10-11 Nov
          Kl 8-16                                       Kl 8-16                      Cutomer discovery
                                                        Kl 8-13                    student presentation (at
                                                                                        companies)
                                                                                        Innan 7 Dec
BM Basic
                Training and      Project
Project start      Growth
                                 planning
                                                  BM Trials                  Results
                  Challenge
                Identification




                  Dec                       Jan




                                                  Canvas 2.0 Presentation
                                                  Creation of project plan

                                                          Jan 25
                                                          Kl 8-13
BM Basic
                   Training and      Project
Project start         Growth
                                    planning
                                                            BM Trials                      Results
                     Challenge
                   Identification




          Feb                              Mar                 Apr                       May




                                                                                        Sales – Johan Sköld
   Joint Workshop 1                      Joint Workshop 2     Joint Workshop 3   1,5 days including 0,5day lecture,
      Canvas 3.0                            Canvas 4.0           Canvas 5.0       1d ay sales process evaluation,
                                                                                      identification of areas of
         Feb 22                                Mar21                 Apr18                  improvement
         Kl 8-13                               Kl 8-13               Kl 8-13
                                                                                          16 Maj Kl 8-16
                                                                                          17 Maj Kl 8-13
BM Basic
                Training and       Project
Project start      Growth
                                  planning
                                                   BM Trials                             Results
                  Challenge
                Identification




                   Jun                       Jul               Aug




                    Preliminary                                Final project reporting
                      results
                                                                      Aug 21
                       Jun 13                                         Kl 8-16
                       Kl 8-16
Process for Customer Centric Business Innovation




                    BM Basic
                  Training and      Project
Project start        Growth
                                   planning
                                                          BM Trials                      Results
                    Challenge
                  Identification




Sep         Okt         Nov         Dec       Jan   Feb   Mars        Apr   Maj   Juni    Juli     Aug
Kick of in
Palo Alto




             23
Palo Alto
APPROACH




12/6/2              25
Focus: Innovating the Business Model
                  key    value                       customer
            activities   proposition                 relationships



     key                                                       customer
partners                                                       segments




     cost                                                      revenue
structure         key                                          streams
            resources                            channels
                         (c)2010 K+S Ranch Consulting Inc.    26
Customer Discovery, Validation, Creation



    Customer          Customer           Customer         Company
    Discovery         Validation         Creation          Building


            Do-Over




                          (c)2010 K+S Ranch Consulting Inc.     27
A Deeper Look at
Customer Discovery


     Customer    Phase 3      Phase 4
     Discovery   Test         Verify, Iterate &
                 Product      Expand
                 Hypothesis

                                                  To Validation



                                 Phase 1
                 Phase 2
                 Test
                 Problem         Hypothesis
                 Hypothesis
Challenges - results
 To really commit having tons of conversations
  with customers without selling only focus
  delivery on learning
 All companies learnt important and surprising
  stuff for their business model once they got into
  it:
  –   New category definition, different position
  –   Skip old slow segments, got into new agile ones
  –   New revenue models
  –   Other products and services (train controll etc)
 Results: So far very good. In depth analysis will
  be done during 2012
                12/6/2                                   29
Icomera – internet onboard
Icomera was founded in1999. The company designs and manufactures
technology which bridges Wi-Fi and ethernet with mobile networks,
enabling internet access on among others cargo and passenger
railway transports.

Among customers are Greyhound, SJ, GNER and Arriva.

Project participants: CEO Michael Sigvardsson and Executive Vice
President Frederik Gustafsson.
NanoFactory – nano-tools
NanoFactory was founded in 1999.

The company offers users of transmission electron microscopes tools that
enable measuring and manipulation of small samples while at the same
time observing them.

Among customers are Harvard, Stanford,
Lawrence Berkeley Laboratories, and Samsung.

Project participants: CEO Mikael von Dorrien
and CTO Johan Angenete
Qbtech – Neurological diagnostic tools, ADHD & Parkinson
Qbtech develops and markets a computer based
test for objective clinical evaluation and assessment
of treatment effects for ADHD and Parkinson’s disease.

The company was founded in 2002.

The company’s existing customers are
Jansen-Cilag, Lily, Lundbeck and state-run
and private psychiatric clinics.

Project participants: CEO Niklas Prager and
Executive Vice President Carl Reuterskiöld
Vehco – Driver and fleet management support

Vehco’s offer is the product Co-Driver,
a mobile computer which communicates
with a monitoring device at the office.
This enables, among others,
lower fuel costs and a more effective
order handling.

Among customers are Carlsberg, Arla
and many of the larger Swedish haulage
firms.

Project participants: CEO Magnus Orrebrant
and Product Marketing Manager Magnus Gunnergård
Abinitio - Sound absorbent, decorative
textiles for public, technical, and commercial environments
The company was founded in 2008.

Abinitio offers the market sound absorbent, decorative textiles.

Project participants: CEO Marie Richardsson and Per Claesson

www.abinitio.se
Aluwave – Intelligent modules and lighting
 systems based on LED technology


The company was founded in 2000.

Aluwave has developed a solution that more efficiently takes the heat away from the
temperature sensitive LED components. The main benefits of this are enhanced technical
performance, reduced power consumption, increased reliability and service life and simplified
design with reductions in assembly and component cost.

Most of the customers are in the field of LED-lamps and can be found in the
automotive, design, general, medical, sports and work light industry.

Project participants: CEO Jonas Stålhandske and CTO Jörgen Kjellström

www.aluwave.com
Imego – The path between world-class
research and industrialization

Imego was founded in 1999.

The institute offers customers research in micro- and
nanotechnology and also products based on this research.

Customers are mainly Swedish SMEs.

Project participants: CEO Bill Brox, Gert Andersson
and Peter Björkholm

www.imego.com
Lumen Radio - Wireless solutions for the lighting industry
The company was founded in 2003.

Lumen Radio develops, produces and markets wireless lighting controls. The offered
customer value is reliability, ease of use and cost efficiency. Lumen Radio’s wireless
system is the first system on the market which automatically adapts to its environment,
preventing it from interfering with other wireless communication.

Project participants: CEO Per Hulthén, CTO Niclas Norlén och Anders Ardstål.

www.lumenradio.com
Mindmancer – Technology for cost-effective camera
monitoring with emphasis on integrity protection

The company was founded in 2006.

Mindmancer develops software for cost efficient camera monitoring. Advanced image
processing and adaptive algorithms enable better detecting capability and higher hit
ratio than with traditional monitoring systems. This also enables increased individual
integrity.

Project participants: CEO Johnny Berlic and COO Niklas Larsson

www.mindmancer.se
Hemsida:
http://www.burtcorp.com
Offering:
An ad campaign analytics tool to digital agencies and advertisers that allows them to test, track
and improve their campaigns. Allows the advertiser to see which ads were shown, which ones
performed best, where they were placed, whether they attracted attention, etc.
Customer:
Digital agencies and advertisers .
Project Participants:
Gustav von Sydow, CEO
John Sjölander, COO
Carl Nelvig
Hemsida:
http://www.shopy.se
Offering:
An online platform to which retailers send their products and from where the products are spread
througout the Internet by bloggers. Bloggers creates their own blogshops of the products in
Shopy and get commission from each sale. Shopy is also integrated with Facebook so the
retailer can have a Facebook shop running on their Facebook page in seconds. The retailer
instantly gets all orders in to their order system.
Customer:
Retailers
Project Participants:
Ramo Hedin, CEO
Mikael Andersson
Hemsida:
http://www.sca.com
Offering:
Products in incontinence care, baby diapers and feminine care products. The company’s
products are sold under SCA’s own brands, for example, the TENA global brand for incontinence
care, or retailers’ brands and are distributed via the retail trade and care institutions in more than
100 countries.
Customer:
Consumers and care institutions
Project Participants:
José Ramon Iracheta
Bengt Järrehult
Leader of Venture X

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CBI's Consortium for Innovative Growth 2011-2012 Kick-off Meeting Agenda

  • 1. CBI’s Consortium for Innovative Growth 2011-2012 Kick-off meeting September 22nd, 2011 Center for Business Innovation Innovation Engineering and Management Chalmers University of Technology Sweden 12/6/2011
  • 2. Agenda  Format  Companies  People  Process  Methods  Challenges & Results (so far)
  • 3. Consortia Format  Focus: Enhancing profitable growth  “Client: 6 growth companies/year  “Intermediaries” 3 incubators  Time for dev. process: 1 year+  Business development teams: 1/company  Development mode; Collaborative  Method/approach; systematic , “customer development”  Time period; Oct 2009-Sept 2011 12/6/2 3
  • 5. MicVac – readymade food pac systems The company was founded in 2000. MicVac offers the food industry an unique solution for the production and packaging of convenience food with maintained taste and nutrition. The offer consists of a microwave tunnel, packaging material and expertise when developing new products Among customers are Nestlé, Rieber & Søn and Witterstrands. Project participants: CEO Philip Nordell and Head of Sales Johan Zetterberg
  • 6. Oxeon – spread tow reinforcements Founded in 2003. Oxeon develops, produces and markets patented spread tow carbon reinforcements that give users better surface finish, weight reduction and design possibilities. Among customers are Ferrari, Nike Bauer and Asia Seiko. Project participants: CEO Henrik Olofsson and Business Development Manager Andreas Josefsson
  • 7. Oxeon – Fastest growing profitable company 2010 12/6/2 7
  • 8. Hemsida: http://www.heliospectra.com Offering: Heliospectra’s patented system can reduce energy consumption by up to 50% in greenhouses while at the same time producing a crop that looks better, tastes better and has a longer shelf- life. In addition growth can be increased or slowed down which results in a controlled adjustment of product to demand. Customer: Greenhouses, researchers Project Participants: Staffan Hillberg, CEO Tessa Pocock, Director of Research
  • 9. Hemsida: http://www.admeta.com Offering: Admeta is a leading provider of online ad platforms in Europe. We are an independent technology provider that maximises revenue for our customers and help them work more efficiently. Customer: Publishers and advertisers Project Participants: Ola Tiverman, CEO
  • 10. Affärsutvecklingsteam  VD - projektledare  VDs närmaste medarbetare  1 serieentreprenör  1 affärscoach från inkubator  1 CBI - processledare
  • 11. Serial entrepreneurs  Rickard von Horn  Johan Sköld  Göran Netzler  Sven Sandberg  Lennart Svantesson  Magnus Wennerholm
  • 12. Incubator coaches  Anett Kansanen  Henrik Jansson  Markus Bredberg  Per Stenman  Timo Lehes
  • 13. Center for Business Innovation  Sören Sjölander  Henrik Berglund  Jonas Hjerpe  Ivan Angsvik
  • 14. Process for Customer Centric Business Innovation ?
  • 15. Innovation is the process (or its result) by which something new and valuable is brought into the market and into widespread use by customers at mutual benefit/profit
  • 16. Process for Customer Centric Business Innovation BM Basic Training and Project Project start Growth planning BM Trials Results Challenge Identification Sep Okt Nov Dec Jan Feb Mars Apr Maj Juni Juli Aug
  • 17. BM Basic Training and Project Project start Growth planning BM Trials Results Challenge Identification Sep Oct Opening meeting Palo Alto Sep 22 kl 17- 18.30 Oct 10-14 5 days
  • 18. BM Basic Training and Project Project start Growth planning BM Trials Results Challenge Identification Oct Nov Dec Business Model Workshop Students Sven - Marketing Dorf - Customer Customer discovery Customer Discovery Planning meet strategy & customer Development presentation Canvas 1.0 companies insighting 29 Nov 8 Dec Kl 13-17 1 Nov? Kl 13-15 Oct 27-28 10-11 Nov Kl 8-16 Kl 8-16 Cutomer discovery Kl 8-13 student presentation (at companies) Innan 7 Dec
  • 19. BM Basic Training and Project Project start Growth planning BM Trials Results Challenge Identification Dec Jan Canvas 2.0 Presentation Creation of project plan Jan 25 Kl 8-13
  • 20. BM Basic Training and Project Project start Growth planning BM Trials Results Challenge Identification Feb Mar Apr May Sales – Johan Sköld Joint Workshop 1 Joint Workshop 2 Joint Workshop 3 1,5 days including 0,5day lecture, Canvas 3.0 Canvas 4.0 Canvas 5.0 1d ay sales process evaluation, identification of areas of Feb 22 Mar21 Apr18 improvement Kl 8-13 Kl 8-13 Kl 8-13 16 Maj Kl 8-16 17 Maj Kl 8-13
  • 21. BM Basic Training and Project Project start Growth planning BM Trials Results Challenge Identification Jun Jul Aug Preliminary Final project reporting results Aug 21 Jun 13 Kl 8-16 Kl 8-16
  • 22. Process for Customer Centric Business Innovation BM Basic Training and Project Project start Growth planning BM Trials Results Challenge Identification Sep Okt Nov Dec Jan Feb Mars Apr Maj Juni Juli Aug
  • 23. Kick of in Palo Alto 23
  • 26. Focus: Innovating the Business Model key value customer activities proposition relationships key customer partners segments cost revenue structure key streams resources channels (c)2010 K+S Ranch Consulting Inc. 26
  • 27. Customer Discovery, Validation, Creation Customer Customer Customer Company Discovery Validation Creation Building Do-Over (c)2010 K+S Ranch Consulting Inc. 27
  • 28. A Deeper Look at Customer Discovery Customer Phase 3 Phase 4 Discovery Test Verify, Iterate & Product Expand Hypothesis To Validation Phase 1 Phase 2 Test Problem Hypothesis Hypothesis
  • 29. Challenges - results  To really commit having tons of conversations with customers without selling only focus delivery on learning  All companies learnt important and surprising stuff for their business model once they got into it: – New category definition, different position – Skip old slow segments, got into new agile ones – New revenue models – Other products and services (train controll etc)  Results: So far very good. In depth analysis will be done during 2012 12/6/2 29
  • 30. Icomera – internet onboard Icomera was founded in1999. The company designs and manufactures technology which bridges Wi-Fi and ethernet with mobile networks, enabling internet access on among others cargo and passenger railway transports. Among customers are Greyhound, SJ, GNER and Arriva. Project participants: CEO Michael Sigvardsson and Executive Vice President Frederik Gustafsson.
  • 31. NanoFactory – nano-tools NanoFactory was founded in 1999. The company offers users of transmission electron microscopes tools that enable measuring and manipulation of small samples while at the same time observing them. Among customers are Harvard, Stanford, Lawrence Berkeley Laboratories, and Samsung. Project participants: CEO Mikael von Dorrien and CTO Johan Angenete
  • 32. Qbtech – Neurological diagnostic tools, ADHD & Parkinson Qbtech develops and markets a computer based test for objective clinical evaluation and assessment of treatment effects for ADHD and Parkinson’s disease. The company was founded in 2002. The company’s existing customers are Jansen-Cilag, Lily, Lundbeck and state-run and private psychiatric clinics. Project participants: CEO Niklas Prager and Executive Vice President Carl Reuterskiöld
  • 33. Vehco – Driver and fleet management support Vehco’s offer is the product Co-Driver, a mobile computer which communicates with a monitoring device at the office. This enables, among others, lower fuel costs and a more effective order handling. Among customers are Carlsberg, Arla and many of the larger Swedish haulage firms. Project participants: CEO Magnus Orrebrant and Product Marketing Manager Magnus Gunnergård
  • 34. Abinitio - Sound absorbent, decorative textiles for public, technical, and commercial environments The company was founded in 2008. Abinitio offers the market sound absorbent, decorative textiles. Project participants: CEO Marie Richardsson and Per Claesson www.abinitio.se
  • 35. Aluwave – Intelligent modules and lighting systems based on LED technology The company was founded in 2000. Aluwave has developed a solution that more efficiently takes the heat away from the temperature sensitive LED components. The main benefits of this are enhanced technical performance, reduced power consumption, increased reliability and service life and simplified design with reductions in assembly and component cost. Most of the customers are in the field of LED-lamps and can be found in the automotive, design, general, medical, sports and work light industry. Project participants: CEO Jonas Stålhandske and CTO Jörgen Kjellström www.aluwave.com
  • 36. Imego – The path between world-class research and industrialization Imego was founded in 1999. The institute offers customers research in micro- and nanotechnology and also products based on this research. Customers are mainly Swedish SMEs. Project participants: CEO Bill Brox, Gert Andersson and Peter Björkholm www.imego.com
  • 37. Lumen Radio - Wireless solutions for the lighting industry The company was founded in 2003. Lumen Radio develops, produces and markets wireless lighting controls. The offered customer value is reliability, ease of use and cost efficiency. Lumen Radio’s wireless system is the first system on the market which automatically adapts to its environment, preventing it from interfering with other wireless communication. Project participants: CEO Per Hulthén, CTO Niclas Norlén och Anders Ardstål. www.lumenradio.com
  • 38. Mindmancer – Technology for cost-effective camera monitoring with emphasis on integrity protection The company was founded in 2006. Mindmancer develops software for cost efficient camera monitoring. Advanced image processing and adaptive algorithms enable better detecting capability and higher hit ratio than with traditional monitoring systems. This also enables increased individual integrity. Project participants: CEO Johnny Berlic and COO Niklas Larsson www.mindmancer.se
  • 39. Hemsida: http://www.burtcorp.com Offering: An ad campaign analytics tool to digital agencies and advertisers that allows them to test, track and improve their campaigns. Allows the advertiser to see which ads were shown, which ones performed best, where they were placed, whether they attracted attention, etc. Customer: Digital agencies and advertisers . Project Participants: Gustav von Sydow, CEO John Sjölander, COO Carl Nelvig
  • 40. Hemsida: http://www.shopy.se Offering: An online platform to which retailers send their products and from where the products are spread througout the Internet by bloggers. Bloggers creates their own blogshops of the products in Shopy and get commission from each sale. Shopy is also integrated with Facebook so the retailer can have a Facebook shop running on their Facebook page in seconds. The retailer instantly gets all orders in to their order system. Customer: Retailers Project Participants: Ramo Hedin, CEO Mikael Andersson
  • 41. Hemsida: http://www.sca.com Offering: Products in incontinence care, baby diapers and feminine care products. The company’s products are sold under SCA’s own brands, for example, the TENA global brand for incontinence care, or retailers’ brands and are distributed via the retail trade and care institutions in more than 100 countries. Customer: Consumers and care institutions Project Participants: José Ramon Iracheta Bengt Järrehult Leader of Venture X

Notas del editor

  1. Opening meeting:alla, seminarierummet, Henrikharbokat
  2. Bob Dorf from Stanford