A high-level overview of each tool and how they work together to manage your traditional datacenters, public and private clouds, client computers and devices.

1. CDH
Get V-SCOOPED:
Understanding System Center
January 2013

2. CDH Quick Facts
About Us Approach Partnerships
• 23rd Year • Vendor • Microsoft Gold
• Grand Rapids & Independent • VMware Enterprise
Royal Oak • Non-reseller • Citrix Silver
• 30 Staff • Professional • Cisco Registered
Services Only • Novell Gold

3. CDH Expertise

4. CDH Microsoft Gold Partner
Competencies Successes Pinpoint
• Three Gold • Customer Excellence • Microsoft’s official
• Five Silver Award partner directory
• Virtual Technical • 5-star rating
Specialist (VTSP)
• Managed Partner
• Numerous Partner
Awards

5. CDH Get Social with C/D/H
C/D/H Talks Tech C/D/H Tweets Tech

6. CDH Collaboration and Feedback
• We love questions and we love seeing
you! If you have a camera, turn it on.
• Collateral is uploaded to the meeting. Click
Ctrl+F or the paperclip in the upper right.
• We’ll ask for your feedback immediately
following this event. Receive $5 to
Starbucks!

7. CDH Your Presenter
Jason Cooper
Consultant
MCSE: Private Cloud
MCITP:EA | VCP | CCEA
JasonC@cdh.com

8. CDH Agenda
• System Center 2012 Suite: V-SCOOPED
• Datacenter Automation Scenarios
• Client Automation Scenarios
• Service Desk Automation Scenarios
• Service Pack 1 & Server 2012

9. CDH V-SCOOPED
Virtual Machine Manager
Service Manager
Configuration Manager
Orchestrator
OPerations Manager
Endpoint Protection
Data Protection Manager

10. System Center
CDH Virtual Machine Manager
• Heterogeneous Hypervisor Management
Microsoft, VMware, Citrix (Public and Private Cloud)
• Enterprise Toolset for Hyper-V
Libraries, Templates, Live-Migration, Backup, Dynamic Optimization
• Service and Application Management
Integrates with App Controller, App-V, and Azure
• Optimization and Standardization
Power, Compute Resources, Bare Metal Hypervisor Deployment
• New in SP1: Highly Available VMM MS
SMB 3.0, Cluster-Free Live Migration, Virtual Networking

11. System Center
CDH Virtual Machine Manager

12. System Center
CDH Service Manager
• ITIL / MOF Aligned IT Processes
Incident, Problem, Change, Knowledge Management - CMDB
• Integrations with SC2012 Suite
OpsManager, ConfigMgr, Orchestrator, VMM
• Integration with Microsoft Infrastructure
Exchange, Active Directory, SharePoint, Project, Azure
• User Self Service Catalog
Driven by Workflows and Orchestrator Runbooks
• New in SP1: Cost Center Chargeback
SQL 2012 & OLAP, Windows 8 SSP Support

13. System Center
CDH Service Manager

14. System Center
CDH Configuration Manager
• Client Application and Desktop Deployment
Updates Management, Operating System Deployment
• Multi-Platform Device Management
iOS, Android, Mac, Linux, Unix
• EndPoint Protection
• Hardware and Software Inventory
Reporting, Asset Intelligence
• New in SP1: Windows 8 and Mobile Device
Intune Integration for On-Demand MDM, Robust Alerting

15. System Center
CDH Configuration Manager

16. System Center
CDH Orchestrator
• Graphical IT Workflow Engine
Activities Managed through Custom Workflows
• Automation for System Center Suite
OpsManager, ConfigMgr, ServiceMgr, DPM, VMM, Self-Service
• Extends to entire Microsoft stack
Windows Server, SQL, Exchange, SharePoint, FTP
• Extensive Third Party Integration
VMware, HP, IBM
• New in SP1: Server 2012 and SQL 2012

17. System Center
CDH Orchestrator

18. System Center
CDH Operations Manager
• Server and Application Monitoring
Extensible through Management Packs
• Alerts and Incident Generation
Integrates with Exchange and/or ServiceMgr
• Agentless Monitoring
Unix, Linux, Network Devices, Web Applications
• Synthetic Transactions
Simulate Client Activities
• New in SP1: Improved Application Monitor
360 .NET Dashboards, TFS Integration,

19. System Center
CDH Operations Manager

20. System Center
CDH Endpoint Protection
• Enterprise Malware and Security Platform
Antivirus, Firewall
• Integrates with ConfigMgr
• Seamless Updates
Software Update Point, Automatic Deployment Rules
• New in SP1: ADR Template

21. System Center
CDH Endpoint Protection

22. System Center
CDH Data Protection Manager
• Volume Shadow Copy Based Backup
• Disk-to-Disk: Archive to Tape
• SQL, Exchange, Hyper-V, SharePoint
• New in SP1: Live Migration Support
Azure Online Backup, “Phase 13”

23. System Center
CDH Data Protection Manager

24. CDH V-SCOOPED

25. CDH Data Center Automation
• Template Based VM Deployment
• Monitoring of Critical Servers
• Backup and Disaster Recovery
• Dynamic Scaling of Heavy Use Applications

26. CDH Client Automation
• User Driven Incident Management
• Self-Service Request Portal
• Automated Provisioning
• Web Based Knowledgebase

27. CDH Service Desk Automation
• Automated Incident Remediation
• Change Management Workflows
• Runbook Driven Escalation
• ITIL / MOF Aligned Knowledge Management

28. CDH Questions?

29. CDH Next Steps: Survey and Slide deck
• Tell us what you think by completing our short
online survey
– See link in chat window!
– All today’s respondents receive $5 to Starbucks
– Next week I’ll select one winner for $25 at Amazon
• Look for our e-mail by Wednesday, February
6th with directions to download our slide deck.
We’ll also announce our Amazon winner!

30. Don’t Forget…
CDH To download our attached docs!
• Hit Ctrl + F or click the
paperclip to download
our Private cloud pit stop
and other, useful docs
• Contact us with
questions or to learn
more today!

31. CDH Thank You
Royal Oak Grand Rapids
306 S. Washington Ave. 15 Ionia SW
Suite 212 Suite 270
Royal Oak, MI 48067 Grand Rapids, MI 49503
(248) 546-1800 (616) 776-1600
www.cdh.com