3. Quick Facts
About Us
Approach
Partnerships
• 23rd Year
• Vendor
Independent
• Microsoft Gold
• Grand Rapids &
Royal Oak
• Non-reseller
• 30 Staff
• Professional
Services Only
• VMware
Enterprise
• Citrix Silver
• Cisco Premier
• Novell Gold

4. Office 365 / Cloud Expertise
Microsoft Cloud
Accelerate Partner
Azure Circle
Partner

5. Expertise

6. Your Presenter
Neil Sly
Consultant
Microsoft VTSP
MCT, MCSE, MCITP, VCP, ITIL
NeilS@cdh.com
@neilsly
http://neilsly.com

7. A subscription-based online Office and software-plus-services suite that offers access to various services
and software built around the Microsoft Office platform.
Successor to Microsoft's Business Productivity Online Suite (BPOS) – originally designed to provide
hosted e-mail, social networking and collaboration, and cloud storage.
First included hosted versions of Exchange, Lync, SharePoint, Office Web Apps, along with access to
the Microsoft Office 2010 desktop applications on the Enterprise plan.
With the release of Office 2013, Office 365 expanded to include new plans aimed at different types of
businesses, along with new plans aimed at general consumers.

8. If you have “Exchange” it’s probably what you already have.
Traditional deployment of Exchange 2007 / 2010 / 2013 in your data center or similar deployment.
Multi tenant deployments offered as a managed service offered by a third party.
Any other type of “hosted Exchange” or Exchange SaaS offering.

9. Google Apps is a service from Google providing independently customizable versions of several Google
products under a custom domain name. It features several Web applications with similar functionality to Office,
including Gmail, Google Groups, Google Calendar, Talk, Drive, Play, Docs, News, Wallet and Sites.
Google Apps for business is free for 30 days, $5 per user account a month thereafter, or $50 per year. Google
Apps for Education is free and offers the same amount of storage.
In addition to shared apps (calendar, docs, etc.), there is Google Apps Marketplace, an App "store" for Google
user. It contains various apps, both free and for a fee, and can be installed to customize the Google experience.

10. 28%
40%
US & Canadian
Companies have
deployed cloud
Consider the
cloud critical
Nearly All
Are considering
the cloud

11. Hangouts
Google Plus

13. Storage
Enterprise
Readiness
Applications
Privacy &
Security

14. 

•

15. 4
Windows Active Directory
(Azure WAAD) Synchronization
Tool
Google Apps Directory Sync
(GADS)
C
Windows Active Directory
(Azure WAAD) Synchronization
Tool
Google Apps Password Sync
(GAPS)

Native for Exchange since 2007
SP3, others direct from service
console
Google Apps for Microsoft
Exchange (GAMME)

16. Not addressing accessibility issues
Some HIPAA compliance
Simple online administration
Single management console
DIY approach to administration
No desktop deployment tools
Seamless integration via native
tools (Active DirSync, ADFS)
Requires connectors, adapters,
new servers, and custom code
12 months’ notice
SLA covers all services
1 week notice (if at all)
SLA only covers core services

19. No offline coverage within the Google Apps service
level agreement
No access with any browser except for Chrome
No ability to edit spreadsheets
No ability to print documents
Google recommends not working offline with shared
documents to prevent data loss.
If an online collaborator deletes the text you edit
while offline, their changes will override yours
If a collaborator deletes the document you’re
editing offline, your changes will be lost when you
come back online because the document will no
longer exist.
Google Drive Offline: on any devices?
“Try to use offline
editing for documents
that you own and that
won't be deleted
without your
knowledge.”

20. Google has tried to offer Offline
capabilities and failed in the
past with Gears
Current solution offers a
confusing and impractical
offline experience
“Google Docs is not really suitable
for business use due to limited
functionality and the lack of offline
capabilities.”

23. Google’s
Tactics

24. Disrupt the
Market
Browser-only
Innovation
Ship early, ship
often!
Good Enough
Familiar, basic
apps

26. Office 365 Partners
(according to Interbrand) use
Microsoft’s cloud productivity services

33. Best experience
across devices
Stay connected to
your business
Security without
compromise
Run it the way you
want
Enable and improve mobile
productivity
Enable new ways of
collaboration with social, voice
& video
Keep critical business data
protected
Reduce SW deployment &
updates costs with streaming
technology
Increase employee sat &
retention
Simplify and save with peruser licensing
Reduce costs of video
conferencing, telephony and
travel
Streamline legal discovery
Comply with industry and
government regulations
Accelerate adoption of online
services
Reduce IT operations costs
with common tools

39. “It's unwise to pay too much, but it's worse to pay too little. When
you pay too much, you lose a little money - that's all. When you pay
too little, you sometimes lose everything, because the thing you
bought was incapable of doing the thing it was bought to do. The
common law of business balance prohibits paying a little and getting a
lot - it can't be done. If you deal with the lowest bidder, it is well
to add something for the risk you run, and if you do that you will
have enough to pay for something better.”

40. Questions

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42. Get the Slide Deck
We upload all
presentations and
recordings to cdh.com
Look for our email with
all the details!

43. Thank you