ACCC Pacific Consumers Consultation Case Study (2)

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This document summarizes a case study on consultation regarding Pacific consumers and credit in New Zealand. It discusses setting the context and identifying issues through consultation with affected communities. Actions taken include piloting a TrueCost campaign and consumer clinics, undertaking a training needs analysis, and ongoing involvement of a Pacific Island reference group. It notes that issues around consumers and credit are broader than just consumer issues. Looking ahead, it aims for continued community and business engagement and a whole of government approach to identify local, regional, and national solutions.

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