David Cooper, British Gas at CIO spoke at the CIO Event UK 2013

1. Transformation through Innovation
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David Cooper
Centrica

2. Companies can easily get themselves here
Tactical vs.
Risk
Strategic
Aversion
Acquired
Evolution
Businesses
Greener grass
Incompatibility
Fragmented Outdated Legacy
Architecture Desktop Systems
Solutions

3. Systems Innovation
•
•
•
•
•
Set architectural/implementation principles
Ensure appropriate governance
Rationalise the applications space/reuse
Look to the new technology
How do you get the business units to share
the vision?

4. 375
350
Application Rationalisation
300
250
193
200
150
95
100
44
50
1
0
0
Red Data Centre
Green Data Centre

5. Our Innovation Areas
Multichannel
Customer
Interaction
Smart Meters
Mobility
Data and Analytics

6. Our People and Innovation
•
•
•
•
•
Engage and empower your people
Innovation communication events
Real transformation stories
Challenge them to innovate!
How do you challenge your people to
innovate?

7. Our People and Innovation
•
•
•
•
•
The management team
Lead by example
Look at other verticals
How to ensure all people understand the goal?
How to engage the whole business on the
journey?

8. Suppliers can help
•
•
•
•
Exploit our Partners abilities
Ideas from other non-competing industries
Energise them eg. Hackathon
Other ways you have exploited your suppliers
potential?

9. Discussion Points
• How to engage the whole business on the
journey?
• How do you challenge your people to
innovate?
• Ways to exploit your suppliers potential?