2. Definition of Optimization
• Spend less on IT and
deliver more value to
the business.
IT
Executives
• Spend more on a new
products to show IT
value to the business.
Vendors
8. BUSINESS VALUE of ERP Maintenance:
1st Year
2nd Year
3rd Year
After
(3)
Years
Min.
Business
V
A
L
U
E
Environment is stabled.
All functions are already available.
Most of the time, technical support /
resolutions from AMC are not
satisfactory.
Min.
10. SUGGESTION FOR OPTIMIZATION:
Start the negotiation early.
Consider 3rd party support as an
option.
Give the vendor customization
options.
Contact “Forum”
11. SUGGESTION FOR OPTIMIZATION:
“SaaS” Software as a Service
“IaaS” Infrastructure as a Service
“PaaS” Platform as a Service
Cloud DR “Disaster Recovery”