1. Leading the Nation in
Healthcare and Biomedical
Access to One of the Nation’s
Strongest Healthcare Networks
+ 62 Regional Hospitals
+ Nationally ranked institutions such as the Cleveland Clinic,
University Hospitals, and Summa Health
+ Healthcare accounts for $14.6 billion of GRP
+ More than 230,000 healthcare professionals are employed
throughout Cleveland Plus ®
+ Strong educational institutions are driving the Cleveland Plus
region, and ensuring a skilled and adequate labor supply
for the future
Source: economy.com, Dun and Bradstreet
Cleveland Plus Workforce
Cleveland Plus offers a large and competitive workforce of
skilled registered nurses (RN), licensed practical nurses (LPN),
and nursing assistants.
Registered Nurses
+ Existing Cleveland Plus Employment : 36,840
Licensed Practical Nurses
+ Existing Cleveland Plus Employment : 10,270
Nursing Assistants
+ Existing Cleveland Plus Employment: 18,460
The strength of our healthcare sector will drive future growth.
With projected growth in the healthcare industry of 2 - 3%
over the next 10 years, healthcare will continue to be an important
competitive advantage for the Cleveland Plus region. Additionally,
demand for nursing labor is expected to increase by 2 - 3%,
ensuring that Cleveland Plus will continue to attract and develop
nursing talent for the foreseeable future.
Source: Ohio Workforce Informer, LAUS and Occupational
Employment Statistics (OES), 2009

2. Strong Existing Call Center Industry for Compatibility and Crossover
An optimal blend of healthcare and call center expertise
Position Employment Median Hourly Wage Range
Call Center Supervisors 15,680 $14.96-$22.04
Customer Service Reps 31,350 $11.38-$14.34
Customer Support Specialist 5,230 $14.77-$22.52
Source : Bureau of Labor Statistics
Cleveland Plus Universities and
Colleges Offer a Reliable Pipeline
of Talent
+ Cleveland Plus is home to nearly 300 Colleges and Universities
within 150 miles
+ A strong cluster of nationally recognized universities, including
Case Western Reserve, Baldwin-Wallace, Cleveland State,
and the University of Akron
+ 29 colleges and universities with RN, LPN, and nursing
assistance degree programs
+ In 2007-2008, Cleveland Plus produced 843 new LPNs and
1,810 new RNs
Source: Integrated Postsecondary Education Data System;
+ In total, the Cleveland Plus region produces nearly 3,000 Dun and Bradstreet
nursing related graduates annually
Healthcare is Driving the Bio-Related GRP Growth: 2003-2008
Strength of the Biomedical 6000.00
Sector in Cleveland Plus 5000.00
4000.00
(Millions 2008 $)
3000.00
+ With a strong presence of healthcare and manufacturing,
2000.00
the biomedical sector is gaining in strength and reputation
in Cleveland Plus 1000.00
0.00
2003 2004 2005 2006 2007 2008
+ The sector has grown 37% in the past five years
Medical Device Manufacturing Pharmaceuticals & Therapeutics R&D and Labs
+ In 2008, Gross Regional Product in the biomedical sector
was nearly $5 billion Source: Economy.com
+ Cleveland Plus and the state of Ohio ranked 2nd in the amount
of bio-related venture capital given to mid-western states in 2008
+ Ohio ranks fourth in biotechnology strength according to
Business Facilities magazine’s annual state standings
clevelandplusbusiness.com