property management Software & Manual- english

User manual

CONactor Property Management

Version 2.0

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© 2011 by CONact Market Entry Management GmbH

Contents:

Foreword________________________________________________________________________ 4
CONactor Software _______________________________________________________________ 4
CONactor Haus Star ______________________________________________________________ 4
Create an Object _______________________________________________________________ 5
Umlageschlüssel erfassen _______________________________________________________ 11
Umlageschlüssel ändern/löschen _________________________________________________ 12
Create an Accounts (operating costs) / duplicate ____________________________________ 12
Create Unit data / User data ____________________________________________________ 14
Tenant change ________________________________________________________________ 18
Index rent____________________________________________________________________ 19
Graduated rent _______________________________________________________________ 20
Generate master data __________________________________________________________ 20
Tenant-/Owner costs ___________________________________________________________ 21
Creation of operation costs accounts______________________________________________ 21
Register contact _______________________________________________________________ 23
create a new contact __________________________________________________________ 23
Proof / Appointments __________________________________________________________ 25
New appointment ____________________________________________________________ 25
All appointments_____________________________________________________________ 29
Neuer Nachweis _____________________________________________________________ 30
Alle Nachweise______________________________________________________________ 30
Repair management ___________________________________________________________ 30
Create File (DMS) _____________________________________________________________ 33
Seach file __________________________________________________________________ 37
Template _______________________________________________________________________ 38
Create Receipt (Operating costs) ________________________________________________ 38
Edit receipts ________________________________________________________________ 40
Recurring payments __________________________________________________________ 44
Bookings___________________________________________________________________ 46
Allocate receipts ______________________________________________________________ 47
Create account system ________________________________ Fehler! Textmarke nicht definiert.
Import booking account ___________________________________________________________ 49
Administer booking account _______________________________________________________ 50
Copy booking account client wisely ______________________________________________ 52
Export bookings _________________________________________________________________ 53
Import / Compare bookings ________________________________________________________ 54
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Accounting _____________________________________________________________________ 57
Accounting for housing________________________________ Fehler! Textmarke nicht definiert.
Accounting for operating costs __________________________________________________ 59
Edit of accounting _____________________________________________________________ 61
Template _______________________________________________________________________ 62
Working with templates ________________________________________________________ 63
How to use templates __________________________________________________________ 63
How to manage templates_______________________________________________________ 63
Edit _______________________________________________________________________ 63
Create new templates _________________________________________________________ 68
User management________________________________________________________________ 69
Create / Manage new user ______________________________________________________ 70
New group _________________________________________________________________ 70
Display group _______________________________________________________________ 71
Delete user ______________________________________ Fehler! Textmarke nicht definiert.
Change / Manage user ________________________________________________________ 72
New user ___________________________________________________________________ 72
Security _____________________________________________________________________ 73
Area number
Security group_____________________________________________________________ 74
Security level _____________________________________________________________ 76

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Foreword
The Company CONact Market Entry Management GmbH is a Company of the KoWo
– Group with head office in Frankfurt am Main and branch in Berlin, South Africa and
Switzerland.

Within the framework of the services we support our client in projects with the focus
on crisis management

- Turn-Arrounds
- Start-Ups
- Outsourcing and Privatisation
- Real estate

Since more than 15 years working in these markets, we have developed standard
procedure and processes which secure the success and the quality of our projects.
Our headquarters are in Germany with a Focus on internationalization.

We are a private Company which founder and owner is still active as a managing
director. He especially takes care of the innovative services and strategic company
orientation. About 40 assistants are working in this group.

CONactor Software
Within the framework of project activities a collection of software applications has
been developed which were summarized in 2006 under the name "CONactor".

In the meantime the applications have developed themselves into a complete ERP
solution which covers all "normal" commercial and operational areas.

At the same moment specialized applications and interdisciplinary applications -
particularly with the subjects appeared all around real-estate business management
has been originated due product requirements. Within the framework of these
solutions the CONactor HausStar has also been developed which fulfill the claim of
an efficient and powerful Asset management solution.

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CONactor Property Management+
Create Objects
To create a new object you must select in the main menu "Objects" and then the
function "Create new ". The assistant appears and supports you with the input

Click the Button „Next“, in order to get to the input of the object.

Now you have to choose whether you want to create a new property or whether you
want to copy an existing property.

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The function “Copy existing property” is also used for Housing estates when you
receive further properties for sale. A click on the button “Next” takes you to the next
step, the Button “Cancel” will delete your entries and no property will be created.

In the following mask you determine the main data of an object, for example the
headline of the object. Furthermore you indicate the co-ownership share as well as
the space values.

By clicking the Button Next you will be guided to the next overview.

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Here you determine how many unities the object which is standing for sale or rent
should have or how many unities you have received for processing. If it is a single
object, leave the standard number “zero”, because in this case a single property will
be created, regardless of whether an apartment, house, or building land is put on.
The Button "Next” will guide you to the next step of the assistant

You have now completed you inputs. Please select the Button Finish.

After the data acquisition is completed the start page of house star appears again

Three lines appears in the lower half, the first two have a blue arrow key on the right,
by clicking on the arrow key an overview of all registered data of the appropriate

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column appears. Here you can make an object selection in order to create further
data.

Now you have to select the Button Object data and fill out the fields which are
displayed at the top. These are master data of the object, spending limits, bank
accounts of the object etc.

The following fields are mandatory fields; they have to be filed out so that later data
inputs can remain, for example "create receipts".

All fields in the Object

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Spending limits (Net rent, additional costs1, additional costs2),

Administrator Data

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Bank Accounts

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The data input of the screens "Relation" "Description" and "free fields" are useful,
because they are necessary for Reporting purposes or if you want to create a
Exposes.

Print here you can print master data of an object or different report which
appears in a following selection menu
Letter here you can choose between individual letters as well as letter models
in order to create a letter for tenants or owners of an object.
Proof (internal messages, service guidelines or To-Dos can be registered or
indicated to an object)
File Files can be created or displayed to an object

Creation of an allocation key

At first it is necessary to consider which running costs should be put down in which
scale. The Living area or effective area, heating surface, number of persons,
consumption recording device and the unity of utilization serves as allocation scale.
The heating expenses are calculated combined as a rule, u. z. after consumption and
after surface. At least 50%, maximum 70% of the Heating costs are put down
according to the German Heating Cost Ordinance after consumption and the rest
according to Living area or effective area. If there are no consumption recording
device installed it can be put down according to area.

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Under "object", "allocation key" already created allocation keys are displayed and
you can also create further allocation keys. For this purpose please click new.

Please enter all necessary information’s into the fields and confirm you entries with
the button „save“.

Change/ Delete allocation key
Under "object", "allocation key" already created allocation keys appear. If you now
mark the allocation which you would like to change click "change", the registered
data will be displayed and can now be changed. Afterwards click "Save".

Furthermore you can delete a marked data set by selecting the Button „delete“.

Accounts (operation costs) create / duplicate
Under the button accounts or under "object" and "chart of account" you can get a
view of all accounts. They are sorted according to inventory accounts, stock accounts
and deptors/ payable. Under inventory accounts you find a list of the running costs, at
first you find the classic running costs according to the II.BV. Here you have the
possibility to create new accounts by clicking the button new.

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Under "object", "chart of account" you have the option to import accounts.
Under import accounts you can import accounts to objects. With the help of the
source object you can copy the data and a target object which should maintain the
data. Before you start the operation, please make sure that the target object is called
in your object data. The called object will be automatically imported and saved.
If you made your choice "import accounts ", the following window opens:

Here you must choose the source object from which the data should be copied.
Afterwards click the button start in order to import. Afterwards another window
appears in which the number of the accounts is named. You will now be asked to
confirm with "Yes" or to cancel with "No".

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Create unit data / user data

After you have registered the object data, you must define the data for every unit.
To do this you must define the Button “Unit data” from the main menu for every
single unit.
To avoid mistake you have to make sure the reference time contains the correct
object. In order to register the data the footer contains a grid named "unit" and
"tenant / inhabitant"

In the upper illustration you define the size of the unit, co-ownership share (if
available) the type of the unit, the number of the rooms. Additional entries are
possible by the tabs relations, other and devices.

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In this part you define the tenant of the respective unit. You do this by clicking the
button "select". You will now be guided to selecting menu of the Contact
management.

Enter the name of the tenant into the field “keyword” and you will receive a shortlist
of contacts. If the contact is not created yet please select the button.
.

Please select the according contact from the selection list and confirm with the button
.

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At this point you fix the rents of the appropriate contact. The payment frames which
you have created are displayed in the object master data. (As a rule net rent,
additional costs and with trade VAT.)

In this window you fix the frame data of the rental agreement. It determine the date
when you created the contact, the contracting parties, when the tenant moved in,
the term and notice period.

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With the arrow key you can move to the next data set or to the next
unit. At this point you first create a complete unite and afterwards the tenant/ owner.
The double arrow guides you to the first or last data set, the single arrow guides you
from data sheet to the next data sheet.

Please select after every input the button so that the created data can’t
get lost while changing the views. After your final input please select the button save.

Further Options in this tab are the creation of:

Letter here you can print master data of an inhabitant/unit or different report
which appears in a following selection menu
Letter here you can choose between individual letters as well as letter models
in order to create a letter to the tenants or owners of an object.
Proof (internal messages, service guidelines or To-Dos can be registered or
indicated to a unit, tenant or owner)

File Files can be created or displayed to tenant or owner.

In the lower third you have the opportunity to call up different data with the help of
fast search.
You can click the selected file with the right mouse key and make a choice of
different other data, for example accounts view.

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Tenant change

In order to register another tenant / new tenant, the existing tenancy must be
terminate at first. For this purpose please call up the unity data. At the tab data you
find the field below names rent change. Select this field.

Afterwards a new window appears to enter the end of the contract.

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At first you enter the final date and select the button "take over". Afterwards your
data sheet appears. If you click the button "Save" you will be ask to register a new
tenant. With yes you confirm, afterwards you have the possibility to activate a unit
and register a new tenant or to leave the data sheet empty if you don’t rent it.

You register the new tenant as follows: Call up the unit and select the button "unit
data" - a blank sheet appears. The Button “select” guides to the contact database.
Here you can call up the contact which has been created or you can create a new
contact and enter all further contact data.

Index rent
Under "management", "rent administration" and" federal index for rents " the
index is registered first. Other inputs appropriately to the rental agreement take place
in the respective unit under "unit data", "payments". Here it is distinguished between
manual rent, index rent and graduated rent. Index rent allows you to define and
create the arranged adaptation under points and per cent or firm amount according to
the agreement. The objects which should be adapted are automatically shown when
you create new federal index. The field unit allows you to open the appropriated
model and announce the rent adaptation two month in advance.

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Graduated rent
To begin with you are in the selected object and choose the button „unit data“,
„payments“ in the according unit. Select the type graduated rent. Under “edit
graduated rent” you can enter all necessary information for example date or amount
of rent. Afterwards select the button save.

Master data list

By clicking the button the data of the object you have selected will be listed.
With different ways of sorting you can specifically select the desired data.
If you want to sort a column please click on the magnifying glass.

Further you can carry out a basic sorting by clicking the arrow key in the field
"relation” for example only tenant or only owner etc.

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Tenant-/ Owner costs

In the unit data under the register payments you find the button "transactions"

Here you can get an overview of the payments or display the outstanding items.

Creation of operating costs account

Please follow these Stepps to create a operating costs account for an object.
You select the according object from the object list and afterwards click the Button

in the main menu of the application. Following window appears:

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To create a new account please select the Button „Table“ and afterwards the Button
„New“. Following window appears.

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Here you determine the account number on which personal function (owner or
tenant) the account is deducted, the name of the running costs account and the
appropriate reallocation of the account. If you have entered all information select the
button save.

In case you have not yet created an account for the object it is advisable to select the
button “import” instead of selecting to the button "new". Following window will
appear now.

If you select the source object and click start, all operating costs accounts will be
imported from the source object.

Register contact
Create new

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With the help of this function you have the possibility to register contacts or
prospective customers. Please follow the assistant and enter the fields manually by
keyboard. The assistant will automatically fill out the field “place” if you enter the Zip
code. Afterwards select the Button .
If you have entered all necessary information confirm with the button
and you will be guided to the next part of the assistant.

In this part you enter the telephone numbers and E-mail address. Afterwards you
have the possibility to assign a relation to the contact (supplier, tenant, etc). If you
have entered all information’s into the fields close the assistant with the help of

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Proof / appointment
New appointment

This assistant supports you with the input of appointments. Here you have the
possibility to create a new appointment for you or your assistants with a few steps.
The input is realizes elegant with Scroll Down menus or radio buttons. In addition you
also can add external participants to every appointment by confirming the button .
Now you will be guided to the list of your contact data bank and can add contacts.
Of course it is also possible to assign several external contacts. If you have entered
all fields, click the button .

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In this mask you set the date of the appointment or also the length of the visit for
example a meeting over several days. If you have done this, select the button

In this window you determine whether you would like to indicate details for example
time or text memo. By confirming the button the assistant will be finished
and your appointment created. The button guides you to following
window.

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Here you have the possibility to enter the period of your appointment. With the Button
you will be guided to the next Step of the Assistant.

This overview shows you when the appointment takes place and whether there are
any problems between already registered appointments. Further more you have the
possibility to copy the same appointment, if it also takes place during another day.

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With the button you will be guided to the next Step of the assistant.

Here you have the possibility to define memos for you appointment. With the button
you finish the assistant and the appointment is created.

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All Appointments

Here you can represent your appointments in a certain period. If you have registered
several assistants in the application you naturally get a view of the appointments of
these assistants. Within this view you can select different appointment to see their
details. You can delete or edit appointments in this view.
Furthermore you can create new appointments - in order to do this follow the
instructions further up.

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New proof

Under proofs you can understand for example the complaint of a tenant with repairs
or the announcement of a defect. In this function you additionally have the possibility
to attach the proof to an object. However, the functional character is the same like in
a contact. You can register a proof from a unit, from a whole object as well as from
the menu point management, farther event management.

All proofs
This view shows you all registered proofs. Here you have the possibility to look at the
details or to delete or create a new proof.

Repair management
Repair orders and all other activities which should be done are registered and
managed here. Here you have the possibility to define the responsibility, the type of
the task when it should be done and above all to list everything.
Under the Menu item „Management“and „Event-Management“you find following
selection:
- New proof
- New order
- All orders
- My orders
- Finished orders
- Open orders
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Create new order

Here you see different registers; the first register "overview" allows you to record the
master data of the message. In order type you can choose between assistant,
caretaker, craftsman, owner, tenant and other orders. With frequency it is fixed
whether it is about a single order or a returning order. You can fix the regular cycle of
the recurring order here. Further the responsible "assistant" or "all" is fixed with
"responsibility". The short description should designate with one or two words the
type of order. By selecting the field and selecting a possibility the priority can be
defined. The next buttons allows you to select the according object, unit and the
contact from which person the message came.
The status of the order defines whether this is already done or still open.
In the next field you can enter a target date when the order has to be done and in the
field behind the date registered when the order was done. In the field "status text" the
progress status of the order is saved. This status text can be changed according to
progress status and can be updated immediately.

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In the register content you can enter information concerning the order. The internal
information can differ from the external. In the register proofs all activities of an order
is documented and saved.

Under the register Agent the data of the person is registered which has accepted the
order.
In the following registry "Images" you can store pictures regarding to this order.

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For example, if there is a water damage present you can store pictures here.

In the registry file you can open, edit, delete or create new files to the concerning
orders.

Only these files appear which were associated with the order by creating it.

In the area of recording orders you can go into the document template and create a
letter by clicking the button letter. In addition you can create this letter as a file.

All inputs in every register have to be saved with the save button, otherwise the
saved data will get lost.

Create File (Document management System)
Document management is generally the active management of information under
assistance of a data bank system. For the application CONactor house star this
means that you have the possibility to store all documents concerning to an object
and documents in a DMS system according to object. In order to create files proceed
as follows.
With „File – New“ you start the assistant which supports you during the whole
process.

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This window supplies you with some useful indications which you can use in order to
create a file. With you will be guided to the next step of the assistant.

In this window you can determine the sender or receiver of the concerning file.
This file can also concern several persons. With the button you will be
guided to the selection of the concerning file.

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By confirming the button you will be guided to the Windows Explorer, from where
you can select the concerning file or several files. The files can also be audio or
image files. Important! You can configure the DMS of CONactor Haus Star so that
the file will be deleted after creation and is online available in the data bank.
If you don’t want this to happen you must remove the check from the field “Delete
selected files after copying”“. Wit the button you will be guided to the
next step of the assistant.

This window determines which describing attributes the created file has.
You generally defines the concerning project number or also object number, the type
of the document (for example abstract of title, rental agreement, house money proof)
the date of the document (Creation date of the abstract of title)
In conclusion you define the description of the concerning document.
With the button you have entered all necessary information and the file
will be created.
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With the button finish end the process.

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Search file

Here you have the possibility to search for special files by algorithm. In order to do
this you must enter values or contents into the respective fields or select from the
Scroll Down menu. You start the process by confirming the button Search.
With the button reset all you entries in this window will be deleted.

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Templates
There are different ways how to write a letter. Either you go to the menu line and

select the option . Now the address data bank appears, with this function you
can open your contact and connect the letter with it. Or you are in the view of your
administration unit and select the option „letter“. First you can make a reselection
between „New letter to owner, tenant or relation“. The selection “New letter to
relation” could be a financier (bank) for example. After your selection following
window appears:

At first the document template can be changed, deleted or copied. Or a selection of
the existing templates is made with the option „create letter“. Afterwards the prepared
document opens, provided with the given data, for further processing.
In connection you also can print the document. After closing the document you will be
asked whether you like to record the created document as a file. If you choose yes
the assistant automatically opens and you can record the created document.

Create Receipts (operating costs)
In order to create and allocate receipts or operating costs please proceed as follows.
Select the suitable object out of the object list and select from the main menu the

button .

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Following window appears.

Now you select the suitable general ledger account (for example water).
In the next field you determine giro account by which the voucher is debited or paid.
Furthermore you determine the bill date and the bill purpose which is a pure text field.
In conclusion you determine the amount of the bill and the VAT rate.
In the final Step you select the supplier with the button . Now the same shortlist
appears as if you would register a tenant. When you have entered all information
please confirm the button . You will now be guided to the DMS
system. Pass through the assistant and follow the instructions. If you completed the
assistant following window appears.

For further processing of the receipt please select the button .
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Edit Receipt
You will now be guided in the detailed view of the receipt.

At this point you can activate discount, determine maturity and also change / correct
the master data of the receipts.

If you are finish please navigate in the Tab “checking / release”.

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In this window a person who is responsible for the object must check the receipt.
In order to do this you must select the Button , following window appears.

If the receipt is correct the employee can select the button „AUTO Fill“so that the
fields will automatically be filled alternatively it is also possible manually. You also
have the choice to check only a instalment or nothing. By selecting the button “OK”
debit estimation will automatically be carried out for the respective receipt.

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Start and End date are standardized always in the current financial year, but when
you are in the post collection of receipts you must set the start date manually if
required (for example 01.01.2006). You execute the debit estimation by selecting the
button OK. In the right upper corner of the receipt field the lamp turns from red to
green but only in case the complete receipt amount was checked essentially.

The process of the release takes place synchronously and should be carried out from
a department manager or project manager according to the settings of the security.

If these Steps were done you can now navigate to the raster payment.

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To execute a payment please proceed as if you would check or release a receipt.
The only difference is that you have to fill out and confirm more fields. Following
window appears

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Here you also have the possibility to select the button Auto fill in addition you just
have to select the respective debit estimation and execute the payment by selecting
the button OK. At this point you can also enter the respective statement number if
you carry out an additional entry.

Within the raster FILE you have the possibility to view the document which you have
archived by creating a receipt. You open the document with the help of the
button .

Recurring payments
At this point you create a recurring payment for example part payments for water.
Following window appears:

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In order to create recurring payments please select the button New.
Following window appears:

Here you determine whether it is a fixed instalment or whether it is a instalment with
an open end. For example the property tax which is paid apart from cancellation or
changes. Further you determine the start date and the end date of the recurring
payment (if it exists), the interval and the appropriated rate. In addition you also have
the possibility to create a note which explains the instalment. With the help of the
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button save you create the recurring payment. Now the assistant opens which helps
you to create a debit estimation - generally you just have to confirm with the button
OK.

Bookings
At this point the receipt was allocated according to DATEV.

In order to create a booking please select the button . Following
window will now appear.

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In the upper part of the window the master data is called up on the one hand you
select booking account in the lower part of the window. Als Konto des
entsprechenden Betriebskostenkonto und als Beispiel als Gegenkonto das
Girokonto, von welchem der Betrag gezahlt wird. Als Konto das entsprechende
Betriebskosten Konto und als Beispiel als Gegenkonto das Girokonto, von welchem
der Betrag gezahlt wird. If this is done please confirm the button save and your
booking will be created.

WICHTIG:
It is extremely important that the tax adviser set the financial year as a date on
his own computer especially when you import receipts from the last year. The
reason why this is so important is because DATEV does not consider the
ending of the year!

Allocate receipts

Under the tab Bookkeeping „Assignment of receipts“several receipts will be displayed
which can select according to the criteria headword, firm, financial year, contact and
type (income, expenses).
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Mit Doppelklick lässt sich der entsprechende Datensatz öffnen.

At first the created data is displayed. With the Button “display file” you can open the
Document in order to investigate the missing data as far as they are not already
known. In addition you can select the according object or inventory account. All
information will be saved by selecting the button “save changes”.

Create account system
Um sich zunächst eine Übersicht zu verschaffen können Sie sich über
„Buchhaltung“, „Liste Buchungskonten“ sämtliche Konten anzeigen lassen.

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Import Booking account

Under the tab Bookkeeping and import booking account following window appear
above. Please select at first the respective company, in the second line the
appropriated file and finally the line “first line”. If you don’t want to import the first line
of the file please enter the line from where you want to import the files. Otherwise
enter the value 1.

All transferred data can be listed as a data set under „import files“and be called up
under „import positions“

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After you selected the button „import“ the data will displayed. Afterwards you select
the same button on the fields GoGoGo and the import will be started.

Every account will be listed separately and can be created or deleted separately.

Administer Booking accounts
Under the menu bar „Bookkeeping” and „list booking account” you can select and
administer appropriately all accounts which exist for a client.

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Here you have the possibility to create new booking accounts by selecting the
button . Following window appears.

At this point you determine the client at first (Company for which an account should
be created). In the following you determine the number of the booking account. If it is
giro account which you register here as a booking account, choose the appropriate
company account with the help of the button . A list with all giro accounts and
launches for this client will now be displayed. Please select the appropriate one.

Now you determine the tax rate for the suitable account in % which means you enter
manually the VAT rate of the account.

In the next field you select the suitable allocation key; this corresponds to the
following values.

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Important: If you imported your accounts from an other client or from an import file,
please check whether the allocation key and VAT rate of the respective accounts are
also correct for the current client. You always have the possibility to edit an existing
account and the saved standard data.

If you have selected the allocation key you also must enter he name of the booking
account manually by keyboard. Afterwards you have to set the hook active in order to
book on this account.

Copy booking accounts client wisely

Under „Bookkeeping „List of Bookkeeping accounts“, you can select available
accounts.

In the upper field „Firm“you can select the desired client. By confirming the button
“import” you can make a selection between the accounts SK03 or from booking
accounts. Afterwards a module opens which allows you to make a client selection of
your source data. The accounts from the client will now appear and you can mark the
accounts which should be copied. Afterwards select the button „OK“.

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Export bookings
The process should run as follows:
You create the monthly bookkeeping and supply these data to the bookkeeping of
the tax adiser. Here the data will be checked and eventually changes are carried out.

When changes have occurred you will be informed by all data which are send back
to you. These can be imported in your system and the bookings can be corrected.

The Function „Export bookings“ allows you to provide the bookings to your tax
advisor or external bookkeeping.

To export bookings use the category „Export bookings“. Here you can select the
according Firm, create the accounting year and the respective time period for which
the export should be effected. Now click the button GoGoGo.

Afterwards the number of bookings which were exported will be displayed as control
function.

Define a place to save for you CSV – File. Following suggestion is made for the file
name: “Booking_[Firm name]_[Financial year]_[Start date]_[End date].csv

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Afterwards the create file can be send as email-attachment to the appropriate
bookkeeping or tax adivsor.

Import / Match booking

The function „Imported Bookings“allows you to add booking to your system which
was re-entered or corrected from your tax advisor or external bookkeeping.
The file will be send per Email as *.xls File (Primanota) to the tax advisor office or to
the appropriated bookkeeping. Afterwards you save the *.xls File at a predetermined
location for example mailbox. After that you can add the booking into your system.

For this purpose you must navigate from the menu item bookkeeping to the menu
item “import bookings”. If you now select the button “import bookings” the window
“File import” will open. In this window you select at first the company for which you
want to import the booking and afterwards you indicate the file path where you have
stored previously the excel file with the reservations. This is done if you select the
button which stands behind.

Further it is necessary to indicate the line from where the transferred data should
appear.

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Afterwards select the button „Import GoGoGo“in order to complete the import.
After the import take place the imported bookings will be displayed in the window
below. If you want to leave this window please select the button “close”.

The second step is to compare the bookings. In order to do this select the menu item
“bookkeeping” and navigate to the button “Import bookings”. Here you can select the
menu item “compare bookings”. In the window which now opens you can select the
firm to which the booking is assigned to. Further you select the Start- and End date of
the booking or you choose the according import file indicates the booking you would
like to compare. After this you select the button “compare bookings” to load the
booking. This can last according to the number of bookings a few minutes.

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After the booking was successfully loaded following announcement window shows
you how many bookings were loaded and how many bookings are unlike or were
ignored.

A inequality of the bookings appears if changes were carried out by our tax adviser or
the external bookkeeping. The bookings which are not recognized by the system are
irgnored. This happens if the “costField 1” or the “Receipt field 1” contains no entries
so that no allocatin is possible. You can close this window by selecting the button
“OK”. Afterwards you will see two tables in this window. The upper table shows you
the bookings which should be compared and in the lower table the bookings
contained in the system. Now you compare single bookings by selecting the booking
or click “Search bookings”. Here you have two options: In the Systems are no
bookings available. In this case you can create a new booking by selecting the button
“take over”. If the field “Cost field1” contains no receipt number you must assign the
booking to the according receipt in the administration. (see help receipt
administration). The second option is to select the button “ignore”. By selecting the
button „ignor“ the status will be changed and the booking deferred so that you can
confer with you tax adivsor or external bookkeeping bevor you assign this booking to
a receipt.

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ATTENTION: After you finished the comparison no unequal booking should exist.
Otherwise the booking data of you system does not match with the data of your
bookkeeper.

By selecting the button „protocol“ you can print the unequal bookings. This can
happens either before or after you edit the booking and will also facilitate the
comparison between the tax advisor or the external bookkeeping.

If you select the button „Show all“ it allows you to display all bookings which concern
the previously indicated time period and firm. In order to closes this window selec the
button “close”.

Accounting for housing
The crucial factor is the completeness and correctness of the data for a conclusive
and more consistent accounting. The account-relevant data (accounts and allocation
key) can be selected from the menu bar and be created accordingly.
The appropriate object must be given in the data. By calling up the account the
accounts registered to this object appears. Every addition or changes of the data

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refers appropriately only to the separate object. If the should be transferred to several
objects you have the possibility to copy these like already described.

You can call up the settlement of the house billing under the column of the same
name. It severs for the confrontation of income and expenses of one or several
objects.

At first you can choose between two representations, the specified „house account“or
the result representation „income/ determination of profit. Further you can decide for
whom the account should be represented “tenant and owner”, tenant or owner.
Finally you determine the accounting period and select the respective object. With
the button “create” following window appears.

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Accounting of operating costs

To begin with you can determine under „accounting“, tenant-/additional costs“ the
object which you be accounted. After confirming the button “Next” you can make
selection between different calls. Whether you want to prepare a new accounting or
want to call up an already prepared account.

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With the button „Next“the following window appears. Once more the order is given to
prepare the accounting. After completing the preparations you will receive a message

Afterwards you can mark the appropriate account from your prepared accounts by
mouse click and with the button „next“a selection of different reports and
representations appears.

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You can obtain an overview of bookings from all costs. This happens in „Overview of
bookings from recoverable costs“.

Further more you select an overview under “allocation-control-list” in order to control
the correct data acquisition of the allocation key

The selection „additional costs“offers an overview of all tenants and there earning
settlement as a collective list.

After completing the correction off all booking the settlement of additional cost from
the tenants can be called up and printed. For this purpose please select “additional
costs statement of tenant”.

Edit accounting

In order to correct the accounting draft you can execute a correct booking over
„lists“, and „search receipt“.

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You select the according receipt with the button „change“. The receipt will now open
and you have the possibility to select the button “change” in the tab “bookings” and
afterwards to correct the booking.

Templates
A Template serves in the data processing fort the creation of documents and
document parts. It represents a kind of „stand“ which gives a part of the content or
organization of the document. The model is supplemented to a complete document
by using the missing components. It is mainly used for desktop publishing (DTP)- or
processing programs.

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Working with templates
A template of a document always remains unaffected if it is called up or used.
Thereby it can always be used again and supplies every time the same result.
A working file (the file which accepts the real text and maybe also pictures which are
determined for the publication) is constructed either on the basis of a document
template or the document template will be later assigned.
In every case a working file shows all formal characteristic features of a document
template.

How to use templates
If you want to work in CONactor HausStar with templates you have following
possibilities. The function how to create a letter from the object or unit master data is
already explained. At this point only the operation from the main menu is explained

namely you can select the Button . Following view will appear.

Here you see all personal functions which are registered in the system. Now you can
select the appropriate person to whom you want to write a letter. The key word
search simplifies the search. At this point you could either enter he concerning object
or the personal function (Tenant, Owner, supplier,…). The fitting results will now be
displayed.

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If you select the appropriate person please confirm with the button
at the lower part of the window. Following window appears.

At this point you have the possibility to select a suitable template with the help of this
button . If you have selected the suitable template you can specify whether you
would like to create a PDF File after creating a covering letter and save it into the
DMS System. In order for this to happen set the hook “Create PDF-File”. If you now
want to start the text input select the button . The
word processing of CONactor Software will now open.

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Now you see the created letter witch all data contents contained in the template
(Address, Object number, sender, if necessary reformulated text)

In this step you can edit the document with all functions known from the word
processing in other words, insert graphics, tables or extend the text.

If you are finish with the processing save the document or select the disk button in
the upper quick access bar.

When you close the text editor following window appears.

If you select the button Yes you will be guided to the DMS-System. (How to proceed
is described further ahead.

Administer templates
In order to create a new template or edit a already existing template proceed as
follows.

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At this point you can administer a template.

Edit
Please select the button „edit“ in the upper start bar. You will now be guided to
following modus.

At this point you see the template from the data view. On the one hand you have the
possibility to adapt the design of the template in other words to create a passage from
the text or to change the distance between the data fields. You can do this with the
already known methods from the word processing.

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To add a data fields to the template use the menu item „insert“. Following short list
appears.

In this drop down menu you have the possibility to add an image, text field, table or a
date field. The appropriate field is inserted there where the cursor was last.
The Elements are similar to the Functions of the normal word processing except of
the function “add data field”. If you want to view your configured template select the
button design view and you will see a preview of the template. In order to add new
data fields select the function add “data field”. Following mask will be displayed.

Now you can select the desired data field and add it to the document with the help of
the button „select“.

ADVICE: If you navigate with the cursor to the place in which the data field should be
insert then it will be insert at this point otherwise it will be insert at the place where
the cursor was last.

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Create new template
In order to create new templates select the button


Enter the name of the new template in the upper text field and select in the field
below from which it should be copied. By selecting the button the
new template will created. How to edit the template is described further up.

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User administration
User administration describes the work which an administrator of an EDV-System
must do. He ensures that users for which he supports the system can exactly do the
work they should do.

To administer users in CONactor House Star you must have administrator rights.
In the delivery status the user name is SUPREVISOR and the Password Gross. If
you want to sign in as a Supervisor you must proceed as follows:

1.) A double click on the program symbol ideally from the desktop.
2.) Directly after the double click on the program symbol hold down the ALT key.

Following window appears

Here you have the possibility to select the Supervisor from the user list and enter the
according password. Afterwards confirm you selection with the button OK.

Haus Star will starts now in the Administrator mode. At first the Software looks similar
however you also have the rights to administer user.

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Create new user / Administer user

Under the menu item „master data“the item „administer user“appears. If you activate
this item you will be guided to the administrator menu.

Here you have the possibility to administer the different users or to create new ones,
delete, create groups and also administer groups.

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New groups
After selecting the button „new group“following window appears

You just have to enter the group name (Asset Management, Back Office,…) and
confirm you entry with the button Save. The group is now created.

Display Group
After selecting the button „Display group“following window appears

At this point you have the possibility to create a new group, to change an existing
group or to delete a group. You can do this with the respective buttons. You always
have to confirm the respective action with a button.

Delete user
In order to delete a user please select the concerning user from the list and select the
button Delete. Following window appears.
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With the button yes you confirm your action.

Change / Administer user
Here you can change the master data of a user in other words change the name,
security group, organisation group…

All changes can be executed by keyboard. If you have changed all information’s you
must confirm you changes with the button “save”.

New user
Here you can register new users. Following window appears.

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In conclusion you can configure that the user must enter his password at the first
login. The standard password is always the domain password and must be confirmed
by the user at the first login to the system. If you have entered all information’s
please select the button „save“.

Security
The user rights are assigned per security group. All persons are assigned to a
security group which means they all have the same defined rights.

Only at the supervisor mode you can configure the user rights. Under the menu item
“extras” you can select „administer user“.

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1
2
3

1 Area number

An Application (for example FinanzCenter) is divided in different areas. For example
Files, Receipts, Contacts, manage payments etc. The table area number is only a
information!

2 Security group

Here you can display all existing security groups. The data maintenance also takes
place here.

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Select a group to configure their rights. The rights are assigned to each area for one
ore several project types and project numbers. A project number must not be
selected necessarily because it only stands for several projects. In such a case all
rights within a project type are considered for all project numbers. (Display *)

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Every entry in the table „group elements“in other words every combination (Area
number, project type, project number (optional) is assigned to a security level read,
write or delete.

3 Security level
Display the table with existing security levels - for information only.

NOTE:

The security level for payments, bookings, examinations, debit estimations,
Releases, Recurring payments, Reminders, Credit items must be at least as high as
for receipts. Because by creating or changing recurring payments the receipt data will
also change.

Online-Banking – Security level „Delete.
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Security activated / deactivated:
Activated in the INI-File Port = 7575. Everything else – deactivated.

CONact Market Entry Management GmbH
Zum Feldberg 1 – 3
61389 Schmitten / Taunus
Tel. 06084 – 950 200
E-Mail: info@conact.de
Internet: http://www.conact.de

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