1. Ann Hendrix-Jenkins
Angela Nash Mercado
Sarah Shannon

2. Context
Knowledge is: the capacity to act effectively
Managing Knowledge: generate, capture,
synthesize, share, assess
How we do it: Suite of products and services *
Global Repository * Teaching and Learning *
Collective (institutional) Memory *Neutral
broker * Convener * Thought leadership: KM
2.0

3. Audience Exercise
In a few seconds: what gets and keeps your attention?

12. Empowerment and equity through social efforts—
How do we move to the next generation of audience
responsive-natch-inclusive formats—including “many-to-many”—
to improve our collective success?

13. Reaching and understanding
your audience: Hesperian sees
surge in uptake
from Latin America.

14. Example: Global Health eLearning Platform
Learners - USAID vs.
Other
USAID
19%
NonUSAID
81%
•107,152 registered
learners
• 203,983 certificates
earned
• 251 countries
represented

15. Nigeria Lab Technicians eLearning
3000
2691
2500
2054
2000
1500
1541
0
1232
1212
1000
500
2080
896
1043
705
197
923
559
244
348
Feb Mar Apr May Jun July Aug
Registered
Users
Certificates
Earned

16. 3000
2691
2500
PDFs of courses released
2000
2054
2080
Facebook Group created
1500
1541
1000
500
0
1232
1212
896
1043
705
197
923
559
244
348
Feb Mar Apr May Jun July Aug
Registered
Users
Certificates
Earned

18. Many-to-many
?
One-to-one
Top down
?