Pierre Custeau, Executive Vice-President, Product Management & Development, Pivotal Corporation

1. SARATOGA CRM ROADMAP
Pierre Custeau
Executive Vice-President, Product Management & Development, CDC Software

2. Highlights
• Updates to Thin Client access method
• Collaboration and Productivity Tools
• Platform enhancements
• Toolkit enhancements
• Applications
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3. OUR VISION CUSTOMER
RELATED
(Unstructured)
DATA
Social Collaboration
Data
Services
Productivity Tools
Service
Providers
BACKOFFIC
E
Data Visualization *company logos are used for
illustrative purposes only
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4. Thin Client
Main objective: Enhance usability
• Enhanced navigation – will also allow us to
provide applications that are similar to Pivotal’s
• New Dataviews - Will scroll vertically and
behave more like familiar web 2.0 applications
• Layout and cosmetic changes
• Support for all major browsers and operating
systems
• Better support for application mashups
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5. Collaboration and Productivity
• Provide support for additional email and
scheduling platforms
• Social Media and Enterprise 2.0 capabilities for
social collaboration
• Document Management
• Provide mobility collaboration features
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6. Platform enhancements
• Better code merge and source control
capabilities
– Allow co-development in multiple developper
environments
– Will allow CDCS to deliver easy to install application
modules
• Enhanced SSO and support for Federated
Identities
• Better Cloud deployment capabilities
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7. Applications
• Will port over some of the applications that are
currently available on Pivotal CRM
– Marketing Resources Management
– Contact Center
– eMarketing
– Data Management Module
– Sales Force Automation
• Considering development of new Vertical Apps
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