User Group APM

1. CA Executive Insight for
APM
CA Technologies
Luigi Benocci – Principal Consultant

2. Who ?
Deliver highly capable products that optimize the experience for
well-defined roles with well-defined responsibilities
Executive Operations
Catalyst
CA’s Solution
Enablement
Platform
Applications owners Infrastructure
Open Standards Based Interfaces
Integration to CA and 3rd Party Data Sources
2

3. Transformational Trends
Challenges – Expectations – Opportunities
1.5 billion users
5.9 billion mobile phones in use globally
More than 20% of users access social media at work

4. IT enables the delivery of goods & services
A rich source of high-value metrics
Did our deposits clear? “Like” Location based offers Flight check-in Medical advice
Travel reservations Purchase games & music
On-line price comparison of scanned item Top rated restaurants in NYC
File income tax Download eBook Maps & navigation
Access Cloud infrastructure
The pulse of business can be measured within IT
Quality & Effectiveness

5. CA Executive Insight
NEW Mobile Business Dashboard
Real-time – Anywhere
High Quality Interactive HTML5 Experience across
Multiple Platforms including Apple, Android, Blackberry
5 November 15, 2012 Copyright © 2012 CA. All rights reserved.

6. CA Executive Insight
Executive mobile dashboard
Mobility
 100% designed for the mobile user
 Freedom to connect, share, decide, anytime anywhere
Collaboration
 Add depth and value to metrics
 Enhance clarity and context with annotations
Self-Service
 Simplified personalization let users be in control
 Users decide what they want to see most
Business Optimized IT
 Communicate to the business in the language of the business
 Create, rename, organize KPIs appropriate to the audience
6 November 15, 2012 Copyright © 2012 CA. All rights reserved.

7. Accelerated end-user productivity
Interactive mobile dashboard
 Real-time Information anytime anywhere
 Interactive graphs & charts leverage mobile devices’ capabilities
A consistent user-experience across platforms
 HTML5 consistency across iOS, Android and Blackberry
 Dynamic information with centrally secured data
Increased independence for users
 Ease-of-use alleviates the need for IT involvement
 Users dynamically decide “what matters most”
Speak the same language
 Present IT metrics in context of business impact and outcome
 A consistent perspective & experience across functional silos
7 November 15, 2012 Copyright © 2012 CA. All rights reserved.

8. Real-time situational awareness
Executives are not “the last to know”
 Keep informed and be responsive to dynamic business conditions
 Answer fundamental questions about the business in real-time
Minimize business risks
 Early warning of health & performance issues
 Mitigate negative business impact
Take advantage of opportunities
 Align IT efforts to business priorities
 Innovate with access to high-value metrics
Increase operational efficiency
 A consistent user-experience across multiple data sources
 Business priority driven communication across functional silos
8 November 15, 2012 Copyright © 2012 CA. All rights reserved.

9. Service Assurance’s solution advantage
Centered around four users
Service
Executives
Operations
Infrastructure Applications
9 November 15, 2012 Copyright © 2012 CA. All rights reserved.

10. Business agility requires real-time information
10 November 15, 2012 Copyright © 2012 CA. All rights reserved.

11. Demo
11 CA Executive Insight Copyright © 2011 CA. All rights reserved.

12. thank-you
12 CA Executive Insight Copyright © 2011 CA. All rights reserved.