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Better Customer
Relationship
Management
- The Checklist -
www.callmanagement.ie
Tel: +353 21 4824300 or +353 1 2477814
Email: info@callmanagement.ie
Evaluate your customer
experience
“This 15-point checklist
identifies high-yield
opportunities to improve your
customer care through Market
Research, Contact Centre
and Business Support Best
practices.” –
Silvia Planella
Marketing Coordinator
splanella@ck.callmanagement.ie
Market Research
Contact Centre
Business Support
Whatto do if you haveansweredanyof
thesequestions witha No?
• Check our service list and discover how
we can help you
• Request a free quotation for your Market
Research, Contact Centre or Business
Support requirements
• Contact us for more information about
our team, services or case studies
www.callmanagement.ie
Tel: +353 21 4824300 or +353 1 2477814
Email: info@callmanagement.ie

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Better customer relationship management Checklist

  • 1. Better Customer Relationship Management - The Checklist - www.callmanagement.ie Tel: +353 21 4824300 or +353 1 2477814 Email: info@callmanagement.ie
  • 2. Evaluate your customer experience “This 15-point checklist identifies high-yield opportunities to improve your customer care through Market Research, Contact Centre and Business Support Best practices.” – Silvia Planella Marketing Coordinator splanella@ck.callmanagement.ie
  • 6. Whatto do if you haveansweredanyof thesequestions witha No? • Check our service list and discover how we can help you • Request a free quotation for your Market Research, Contact Centre or Business Support requirements • Contact us for more information about our team, services or case studies www.callmanagement.ie Tel: +353 21 4824300 or +353 1 2477814 Email: info@callmanagement.ie