1. The document outlines various strategies and tools that organizations can use to develop and implement successful strategic plans, including identifying key initiatives, overcoming barriers to change, measuring customer satisfaction, using project management techniques, and focusing on process improvement. 2. It discusses specific tools and methods for areas like project management, process improvement using Lean and PDSA cycles, and accounting tools like activity-based costing and economic value added. 3. The overall goal is for each organization to develop or refine their own strategic plan using these various strategies and tools in order to successfully implement initiatives that achieve lasting benefits.

1. Planning for Success Module 4 Hawaii Employers Council & Marsh and Barnes, Inc

6. Strategic Projects

7. Restrainers to Change Force Field Analysis

8. Customer Satisfaction Measurement & Improvement

11. Project Management The Return!

13. Common Causes

14. PMI Method

17. Process Management Focus PDSA Lean ABC/EVA

18. Process Improvement Focus PDSA

19. Focus PDSA

20. Lean Toyota - Fifties

21. Lean

27. New Accounting Tools Activity Based Costing (ABC) Economic Value Added (EVA)

32. Brainstorm – Module 5