A committment to increasing happiness at work as a tool of productivity, success and wellness is often under-valued by organisations and individuals. These slides help increase awareness of factors contributing to and subtracting from happiness and productivity at work.

1. The joyologist
“ I’m
passionate
about
positivity
and its
ability to
transform
lives.
“

2. Objectives
• To highlight the role of happiness@work as a tool of
productivity, success and wellness for organisations and
individuals
• To increase awareness of factors contributing to and
subtracting from happiness and productivity@work
• To build awareness of tools to help you positively
influence happiness and productivity

3. The joyologisit
•BCA - HR/IR
•Tutor NZ Commerical
Environment
•Dip Architecture (2 years)
•Recruiter/Career
•EAP
•Dip Counselling
•Columnist DomPost
•Business owner - holistic

4. “I love you”
Increasing happiness@work
Winning teams are happy
teams
“You make me sick” “I love you”

5. Group Discussion:
Happiness and
productivity@work
What is productivity?
What factors increase productivity at
work?
What factors decrease it?
At managers responsible for the
happiness and productivity of staff?

6. Productive
Efficient, producing a desired
result, producing abundant, effort,
having a role in producing
something’s final form, fertile,
useful, helpful

7. Productivity
“Put simply, productivity is a
measure of the relationship
between the output (production) of
goods and services, and the
resources (inputs) required to
produce them.”Peter Townsend, Canterbury Employers Chamber of Commerce (Dominion Post 26/11/2007)

8. Productivity
“The issue with productivity is
simply how we extract more from
our people, so that we are moving
beyond merely scratching the
surface - most people only use 15%
of their potential.”Peter Townsend, Canterbury Employers Chamber of Commerce (Dominion Post 26/11/2007)

9. “We’re not
a happy lot”
- NZ Management Magazine 2004
•96% of employees would
consider changing jobs if a
better one came up
•50% of employees were
either unhappy or very
unhappy in their work
•Only 25% are happy in their
work

10. unhappiness@work
(S)LACK OF:
• Feedback
• Meaning and purpose
• Challenge
• Flexibility
• Leadership
• Control
• Work-life balance
• Communication
• Friendships
• PASSION!
TOO MUCH
• Stress
• Negativity
• Unreasonable expectations
• Unresolved conflict
• Repetition/boredom
• Clutter/visual pollution
• Conflict with core values
• Inefficiency
• Poorly managed change
• Micro-management
• Ambivalence

11. Is workIs work
the solethe sole
culprit?culprit?
Excessive work is often the culprit of lives
less balanced:
• You don’t often hear people say they need to
give more time to their work, but often hear
people say they wish they had more time
with their families, friends or hobbies.
The effects of not having an effective
balance are serious:
• Stress, health-related complaints, depression,
lack of enthusiasm and direction are all on
the increase in our society
• Research is labeling new ‘epidemics’ – such
as Post-Traumatic Embitterment Disorder.
This disorder covers every possible gripe
people have about their work and workplaces.
• The culprit is often not the work but the over
focus and over-importance people have
placed on it.

12. PASSION
Intensity, fervour, fervidness,
ardour, zeal, vehemence, mania,
fire, emotion, feeling, zest,
enthusiasm, eagerness,
preoccupation, excitement,
animation, fixation, heart’s
desire, fascination, craze,
obsession.

13. More than 43% of employees are
dissatisfied with current role – TMP
survey
Causes - Under-using skills,
conflicted values and roles, lack of
control
Consequences - Depression, apathy,
stress, anger, blame, denial, ill-
health
Consequences of Ignoring
Passion - Employees

14. • Absenteeism, stress leave
and sick days
• Low morale and co-worker
impact
• Retention issues
• Demotivated and inflexible
workforce
Consequences of
Ignoring Passion –
Organisations

15. Consequences of
Ignoring Passion –
Organisations
•Increased personal grievance costs
•Increased use of EAP counselling
•Increased recruitment and retraining costs
•Lower productivity and performance
•Lower levels of customer intimacy

16. Don’t get mad, get a life!
“People should not put their work
above everything else, but put time
and energy into their families,
hobbies, and social activities.’
Professor Linden, on avoiding Post-Traumatic
Embitterment Disorder
Some Solutions

17. Passion is a cure
 Stress
 Demotivation
 Depression
 Anxiety
 Apathy
 Resentment
 Lack of meaning and
purpose
 Anger
 Toxic workplaces
 Excites the brain and
stimulates the body
 Increases energy
 Greater Resilience
 Better work/life balance
 More meaning and
purpose
 Identifying Best Fit
Career
 Increases happiness and
well being
 Is infectious

22. WINNING TEAMSShare a compelling vision
Focus on the goal
Value diversity
Set clear expectations
Play to each other’s strengths
See failure as growth
Share responsibility
Recruit for “fit”
Value Competence
Celebrate success
Innovate
Take time out to refresh
Develop or move on non-performers
Gather feedback
Recognise and cater to differing needs
Have a passion for what they do

23. Increasing happiness@work
1. Create a feedback culture - make sure people know that
they are appreciated everyday. Nip issues in the bud -
open, clear, "just-in-time" communication about
performance is always appreciated
2. Develop your people - growing people are happy people
3. Proactively resolve work problems, including role
conflict, inter-personal conflict and occupational stress, so
that job satisfaction and performance is increased.
Increasing happiness@work
Some Solutions

24. Increasing happiness@work
4. Create a sense of meaning and purpose - many
employees can't see the point in what they do. No wonder
they are not engaged.
5. Encourage, recognise and reward work -life balance
6. Walk the talk – live and breathe your values
7. Flex – actively challenge outmoded ways of working
8. Right people-right work – get it right!
Increasing happiness@work
Some Solutions

25. Show them you care –
tailor rewards
• How would you
tailor a reward
strategy for
someone with
a…
• A passion for
dressing up?

26. You will hopefully now have a good understanding of:
How happiness@work impacts enthusiasm and productivity
 Some ideas on what cripples happiness@work and what helps it to flourish
 Some practical strategies to help increase happiness@work
SummarySummary

27. Summary!
Without passion you
don’t have energy -
without energy you
have nothing!

30. The
confused
passionless
plight of the
Kiwi
– Gordon McLauchlan,
The Passionless People (1976)
If he feels a passion
coming on,
he goes and paints a roof,
plants some potatoes,
joins another organisation,
forms a committee of his
own and has a drink or
pops a pill
“
”

36. Pest
Controller
“
”
All the rats,
all the maggots,
all the
cockroaches all
over the place.
These are the
things I love
doing.

37. American
Civil War Buff
“
”
I began to walk
it and in my
head I heard
voices. ‘Steady!
Steady boys!
Dress on the
left. Move to the
left. Steady!

38. I’ve had so many
women say, ‘All you
think about is
music’, when in fact
it’s not all I think
about, I think about
a lot of things, but
this is what I’m
driven by.’
DJ
“
”

39. LlamaLady
“
”
You see those big,
black eyes and
those big
eyelashes and they
look right in you
and they look right
into your soul and
they can know
whether you’re a
good ‘un or a bad
‘un.

40. The Cover Girl
Collector
“I just find Victoria
Principal to be
absolutely the
most beautiful
woman I have
ever seen.
”

41. The Sex
Therapist
“
”
Women have
seen enough
now and they
know what
they’re entitled
to.

42. The
Streptococcal
Devotee
“I started collecting
streptococci like
people collect
stamps.
”

43. Passion is about helping people
fulfill their potential. Everyone has
passion we just have to help them
take it out the drawer.
Passion is for
everyone
- HR manager, Tower
“
”

44. Discussion:
What is passion?
Is it important for organisations? Why?
Should managers be concerned with
people’s passions? How?
What is Colgate Palmolive passionate
about?
What helps people to live and work with
passion?What prevents it?

45. exercises

47. A guidance tool to help individuals discover
greater passion in work/life. It consists of
40 cards divided into 4 key areas:
• What is passion? Why is it important?
• How can you discover your passion?
• Career management strategies
• Overcoming passion barriers
The Passion Pack
- purpose

48. •Help people discover their passion
and passion criteria
•Develop strategies for career
advancement and work/life balance
•Help people take greater
responsibility for their lives
•Maximise wellness and satisfaction
in career/life
•Raise self-esteem, confidence and
energy
Passion Pack
– aims

49. • Look For Passion’s Clues
The Body barometer
• Role models and inspiration
Copy-catting
Bibliotherapy
• Self-discovery
“Passion is who you are and who you want to be”
– Neale Walshe
• Start A Passion Diary
• Good Open Questions
What Pushes Your Buttons?
What interests/fascinates you? Why?
• Encourage creativity
Brainstorming
Job sculpting
• Encourage exploration
Reality testing and informational
interviewing
• Get around the barriers
Passion Increasing Strategies

50. Summary!
Energetic teams are positive teams - they also:
Share a compelling vision
Focus on the goal
Value diversity
Play to each other’s strengths
See failure as growth
Share responsibility
Recruit for “fit”
Value Competence
Celebrate success
Innovate
Take time out to refresh
Develop or move on non-performers
Gather feedback

51. Other ResourcesOther Resources
 www.Worklifesolutions.co.nz
 The Passion Pack
 Books & Magazines – Pinnacles Books
 WLS business & personal consultations
 WLS life & career coaching
 WLS gift vouchers
 Other websites:
– www.mindtools.com
– www.worklife.govt.nz

52. Increasing happiness@work
There is a close association between
personal charisma and success in life.
Probably 85 percent of your success and
happiness will come from your relationships
and interactions with others. The more
positively others respond to you, the easier
it will be for you to get the things you want.
Brian Tracey
Increasing happiness@work –
the key to charisma
“
”

53. Frederico Fellini
There is no end.
There is no beginning.
There is only the
infinite passion of life.
“
”

54. Life is given us as a passion.
The most powerful weapon on
earth is the human soul on fire.
- Field Marshall Ferdinand
Foch
- Jaques Barzun
“
”
“ ”

55. Donald Trump,
Businessman
Without passion you don’t
have energy.
Without energy you have
nothing.
“
”