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Content Examples | Powering the Buyer’s Journey
August 2012
60%          of the
B2B buying process
is over before the
first sales touch.
WE ARE A
CONTENT     We believe in


MARKETING   accountable creative:
            strategies and assets that our clients
AGENCY      love, and that achieve business goals.
Centerline Services & Deliverables

We are a single-point solution, working as an extension of our client’s in-house marketing team. We help
our clients craft the right content strategy, and create the digital content to activate that strategy.



                                                                 SOCIAL MEDIA
                                                                  PLANNING &
                                        SERIOUS
                                                                    DESIGN
                                         GAMES



                          WRITING
                                                                                              2D / 3D
                                                  STRATEGY                                   ANIMATION



                           SEO &
                            SEM                       YOU                         MOBILE /
                                                                                  WEB APPS



                                                                            CASUAL
          VIDEO                                                             GAMES
       PRODUCTION
                           SALES
                           TOOLS
                                                            EDITING
                                        INTERACTIVE                      SOUND
                                          DESIGN &                       DESIGN
                                       DEVELOPMENT
Content Creation & Delivery (Our Sweet Spot)

   When it comes to the buyers journey, we help you do the heavy lifting. Creating awareness isn’t easy. But
   it’s also not as difficult as moving people from consideration to purchase to advocacy. Once someone
   becomes aware and decides to learn more, you have to be ready to nurture them through the buying
   process with a series of well-timed and crafted touchpoints. Content is the key.

                                                             SERIOUS GAMES/                     ASSESSMENT TOOLS
                                                              SIMULATIONS                         & CALCULATORS
                               CUSTOMER
                              REFERENCES                                       SALES TRAINING
                                                   VIRTUAL                                                           CUSTOMER REFERENCE
               WEBSITE                           WHITE PAPERS                                                             PROGRAM




   AWARENESS                 CONSIDERATION             DEMONSTRATION           OPPORTUNITY                PURCHASE          ADVOCACY




SAMPLES:   1   2   3     4      5    6       7     8     9      10   11   12      13            14   15                    16   17



                                    MICROSITE                                     SALES ENABLEMENT
                                                                                        TOOLS
                        THOUGHT
                       LEADERSHIP
                                                  PRODUCT & SERVICE                                        EMAIL NEWSLETTERS
                         PIECES                        DEMOS                                                      ETC.
  OVERVIEW VIDEOS/                                                        LIVE EVENT
    ANIMATIONS                                                             CONTENT
CEI “Color For Pennies” Broadcast Commercial                                                Awareness

We created a robot to help brand an office automation company. Think Transformer. This animated
character has been put in commercials, on vehicles, on NHL Jumbotron screens and in print to
proliferate this company’s unique brand. Using the well-known Transformer motif, we incorporated that
branding around the notion of “Transform Your Business.”




                                                                                        BACK TO THE JOURNEY
DuPont Kapton Product Animation                                                                  Awareness

An animation that helps illustrate the universal applicability of DuPont’s Kapton product. This "voice of
the expert" animation was given an organic, whiteboard feel… to create the feeling that the DuPont
engineer himself is walking you through the benefits of the product.




                                                                                             BACK TO THE JOURNEY
Physicians Pharmacy Alliance - Manifesto Video                                                     Awareness

Illustrating one company’s bold vision to make a huge difference. PPA has developed a disruptive
technology that will change the way physicians, payors and pharmacies (which PPA is) will work
together to help the most chronically ill patients in America. As such, this manifesto is a first shot to make
the industry sit up and take notice. It is part of a complete re-brand.




                                                                                               BACK TO THE JOURNEY
IBM “History of Tape Storage”                                             Awareness/Consideration

Spreading the legacy of a great innovation. IBM distinguished fellows reflect on tape storage innovation
and its significance. This was a premier episode of a series of IBM thought leadership series.




                                                                                          BACK TO THE JOURNEY
IBM Microelectronics Thought Leadership                                    Awareness/Consideration

Thought leadership on the state of an important industry. The simple goal of this piece was to help
establish IBM as the principal technical innovators behind most all of the technology inside mobile
phones. They truly enable our connected world.




                                                                                           BACK TO THE JOURNEY
Wake County Economic Development - Defense Microsite                                     Consideration

Disparate content doesn't mean a disjointed experience. A well-done landing page eases customers in
by capturing their curiosity first. Here video interviews lead to a site leveraging focused content and
rigorous infographics to illustrate the industry potential of a major metropolitan area.




                                                                                         BACK TO THE JOURNEY
Coca-Cola Bottling Company Customer Reference for IBM                                   Consideration

Authenticity and empathy lead to connections. That’s why customer references are so important to a
content marketing mix. And the importance of video customer references is growing. They are now as
influential in the purchase process as written case studies; and the Google Panda changes — the latest
change to the search algorithm — has increased the value of video in search results.




                                                                                        BACK TO THE JOURNEY
Eaton UPS “Professor Wattson”                                                          Consideration

A unique and engaging story begins with the storyteller. Character-driven animations — in which the
viewer can identify with the personality and humor of the presenter — help translate complex concepts
into informational, yet entertaining demos.




                                                                                       BACK TO THE JOURNEY
IBM Mobility Infographic                                Consideration/Demonstration

Sometimes, the “facts” are powerful, but simply
aren’t that engaging. A well done infographic can
make them so. Why? Because the best
infographics create a narrative — information plus
interpretation — that give statistics gravity. And in
the case of the Mobility Infographic, the extra
step was taken to make it interactive, giving the
site visitor an extra dose of emphasis.




                                                                      BACK TO THE JOURNEY
IBM Smart Work 3D Interactive                                                               Demonstration

Teaching a C-level audience to work smarter. The IBM Smart Work Interactive cleverly illustrates how
various industries are working smarter, and then strategically ties those solutions to IBM’s products and
services. This quickly became the second highest grossing lead generation tool for this IBM division.




                                                                                             BACK TO THE JOURNEY
IBM CityOne                                                                  Demonstration/Opportunity

Training today’s workforce for tomorrow. In IBM’s CityOne serious game, users learn how to effectively
deal with business, environmental, and logistical issues to make a city thrive. The launch of the project
received such enormous publicity that it resulted in 7,000 pre-registrations, 10,000 registrations in the first
month, and became the #1 lead generating asset for this division in 2010.




                                                                                                BACK TO THE JOURNEY
Lowe’s Shop Class “How To” Videos                                     Demonstration/Opportunity

How-to videos for one of America’s biggest home improvement stores. Quality video content generates
revenue by converting passive viewers into active participants. With this strategy in mind, CENTERLINE
partnered with Lowe's to revamp their online Shop Class series, and then began producing the videos,
from script to shoot to post-production.




                                                                                        BACK TO THE JOURNEY
IBM “The Living Frame” - Event Opener                                                    Opportunity

Exciting a large crowd with a very cool 3D animation. The goal of this piece was to get people
energized about IBM Smarter Computing with a novel approach to illustrate the power of Smarter
Computing across a lot of industries to an event audience.




                                                                                      BACK TO THE JOURNEY
IBM Mobile Storage Efficiency Calculator                                         Opportunity/Purchase

“Proof in the Field.” This mobile ROI calculator helps customers match solutions to their environments as
they are walking through them. This truly is a mobile sales tool for “in-the-field” sales support.




                                                                                            BACK TO THE JOURNEY
IBM Smarter Computing Workload Simulator                                           Opportunity/Purchase

Helping to illustrate IBM product differentiation. This is an online comparison tool allowing users to analyze
the value of different computing environments. Its goal was to illustrate the real-cost savings and
efficiencies, at scale, for customers exploring workload solutions on their own. The power in this tool is its
ability to immediately render a simulated workload environment in 3D.




                                                                                              BACK TO THE JOURNEY
IBM Rational Customer Reference Program                                                          Advocacy

Advocacy is earned by providing compelling, ongoing value... they kind of value that triggers
references. By letting your customers tell their story in their own words, you create evidence of your value
in a more objective setting; and done right, your customer can gain a tool to express their value to their
own clients, which is a universal victory.




                                      Chevrolet Volt    Invensys Rail Dimetronic




                                                                                            BACK TO THE JOURNEY
IBM Reference Hub                                                                           Advocacy

This is the future of sales-enabling, enterprise Content Management Systems. The Reference Hub was
born of the idea that your sales teams, business partners and advocates need to be able to create
custom content on the fly. It’s rip, mix, burn for serious business.




                                                                                       BACK TO THE JOURNEY
Please visit centerline.net for more.

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SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 

Centerline Capabilities - Content and The Buyer's Journey

  • 1. Content Examples | Powering the Buyer’s Journey August 2012
  • 2. 60% of the B2B buying process is over before the first sales touch.
  • 3. WE ARE A CONTENT We believe in MARKETING accountable creative: strategies and assets that our clients AGENCY love, and that achieve business goals.
  • 4. Centerline Services & Deliverables We are a single-point solution, working as an extension of our client’s in-house marketing team. We help our clients craft the right content strategy, and create the digital content to activate that strategy. SOCIAL MEDIA PLANNING & SERIOUS DESIGN GAMES WRITING 2D / 3D STRATEGY ANIMATION SEO & SEM YOU MOBILE / WEB APPS CASUAL VIDEO GAMES PRODUCTION SALES TOOLS EDITING INTERACTIVE SOUND DESIGN & DESIGN DEVELOPMENT
  • 5. Content Creation & Delivery (Our Sweet Spot) When it comes to the buyers journey, we help you do the heavy lifting. Creating awareness isn’t easy. But it’s also not as difficult as moving people from consideration to purchase to advocacy. Once someone becomes aware and decides to learn more, you have to be ready to nurture them through the buying process with a series of well-timed and crafted touchpoints. Content is the key. SERIOUS GAMES/ ASSESSMENT TOOLS SIMULATIONS & CALCULATORS CUSTOMER REFERENCES SALES TRAINING VIRTUAL CUSTOMER REFERENCE WEBSITE WHITE PAPERS PROGRAM AWARENESS CONSIDERATION DEMONSTRATION OPPORTUNITY PURCHASE ADVOCACY SAMPLES: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 MICROSITE SALES ENABLEMENT TOOLS THOUGHT LEADERSHIP PRODUCT & SERVICE EMAIL NEWSLETTERS PIECES DEMOS ETC. OVERVIEW VIDEOS/ LIVE EVENT ANIMATIONS CONTENT
  • 6. CEI “Color For Pennies” Broadcast Commercial Awareness We created a robot to help brand an office automation company. Think Transformer. This animated character has been put in commercials, on vehicles, on NHL Jumbotron screens and in print to proliferate this company’s unique brand. Using the well-known Transformer motif, we incorporated that branding around the notion of “Transform Your Business.” BACK TO THE JOURNEY
  • 7. DuPont Kapton Product Animation Awareness An animation that helps illustrate the universal applicability of DuPont’s Kapton product. This "voice of the expert" animation was given an organic, whiteboard feel… to create the feeling that the DuPont engineer himself is walking you through the benefits of the product. BACK TO THE JOURNEY
  • 8. Physicians Pharmacy Alliance - Manifesto Video Awareness Illustrating one company’s bold vision to make a huge difference. PPA has developed a disruptive technology that will change the way physicians, payors and pharmacies (which PPA is) will work together to help the most chronically ill patients in America. As such, this manifesto is a first shot to make the industry sit up and take notice. It is part of a complete re-brand. BACK TO THE JOURNEY
  • 9. IBM “History of Tape Storage” Awareness/Consideration Spreading the legacy of a great innovation. IBM distinguished fellows reflect on tape storage innovation and its significance. This was a premier episode of a series of IBM thought leadership series. BACK TO THE JOURNEY
  • 10. IBM Microelectronics Thought Leadership Awareness/Consideration Thought leadership on the state of an important industry. The simple goal of this piece was to help establish IBM as the principal technical innovators behind most all of the technology inside mobile phones. They truly enable our connected world. BACK TO THE JOURNEY
  • 11. Wake County Economic Development - Defense Microsite Consideration Disparate content doesn't mean a disjointed experience. A well-done landing page eases customers in by capturing their curiosity first. Here video interviews lead to a site leveraging focused content and rigorous infographics to illustrate the industry potential of a major metropolitan area. BACK TO THE JOURNEY
  • 12. Coca-Cola Bottling Company Customer Reference for IBM Consideration Authenticity and empathy lead to connections. That’s why customer references are so important to a content marketing mix. And the importance of video customer references is growing. They are now as influential in the purchase process as written case studies; and the Google Panda changes — the latest change to the search algorithm — has increased the value of video in search results. BACK TO THE JOURNEY
  • 13. Eaton UPS “Professor Wattson” Consideration A unique and engaging story begins with the storyteller. Character-driven animations — in which the viewer can identify with the personality and humor of the presenter — help translate complex concepts into informational, yet entertaining demos. BACK TO THE JOURNEY
  • 14. IBM Mobility Infographic Consideration/Demonstration Sometimes, the “facts” are powerful, but simply aren’t that engaging. A well done infographic can make them so. Why? Because the best infographics create a narrative — information plus interpretation — that give statistics gravity. And in the case of the Mobility Infographic, the extra step was taken to make it interactive, giving the site visitor an extra dose of emphasis. BACK TO THE JOURNEY
  • 15. IBM Smart Work 3D Interactive Demonstration Teaching a C-level audience to work smarter. The IBM Smart Work Interactive cleverly illustrates how various industries are working smarter, and then strategically ties those solutions to IBM’s products and services. This quickly became the second highest grossing lead generation tool for this IBM division. BACK TO THE JOURNEY
  • 16. IBM CityOne Demonstration/Opportunity Training today’s workforce for tomorrow. In IBM’s CityOne serious game, users learn how to effectively deal with business, environmental, and logistical issues to make a city thrive. The launch of the project received such enormous publicity that it resulted in 7,000 pre-registrations, 10,000 registrations in the first month, and became the #1 lead generating asset for this division in 2010. BACK TO THE JOURNEY
  • 17. Lowe’s Shop Class “How To” Videos Demonstration/Opportunity How-to videos for one of America’s biggest home improvement stores. Quality video content generates revenue by converting passive viewers into active participants. With this strategy in mind, CENTERLINE partnered with Lowe's to revamp their online Shop Class series, and then began producing the videos, from script to shoot to post-production. BACK TO THE JOURNEY
  • 18. IBM “The Living Frame” - Event Opener Opportunity Exciting a large crowd with a very cool 3D animation. The goal of this piece was to get people energized about IBM Smarter Computing with a novel approach to illustrate the power of Smarter Computing across a lot of industries to an event audience. BACK TO THE JOURNEY
  • 19. IBM Mobile Storage Efficiency Calculator Opportunity/Purchase “Proof in the Field.” This mobile ROI calculator helps customers match solutions to their environments as they are walking through them. This truly is a mobile sales tool for “in-the-field” sales support. BACK TO THE JOURNEY
  • 20. IBM Smarter Computing Workload Simulator Opportunity/Purchase Helping to illustrate IBM product differentiation. This is an online comparison tool allowing users to analyze the value of different computing environments. Its goal was to illustrate the real-cost savings and efficiencies, at scale, for customers exploring workload solutions on their own. The power in this tool is its ability to immediately render a simulated workload environment in 3D. BACK TO THE JOURNEY
  • 21. IBM Rational Customer Reference Program Advocacy Advocacy is earned by providing compelling, ongoing value... they kind of value that triggers references. By letting your customers tell their story in their own words, you create evidence of your value in a more objective setting; and done right, your customer can gain a tool to express their value to their own clients, which is a universal victory. Chevrolet Volt Invensys Rail Dimetronic BACK TO THE JOURNEY
  • 22. IBM Reference Hub Advocacy This is the future of sales-enabling, enterprise Content Management Systems. The Reference Hub was born of the idea that your sales teams, business partners and advocates need to be able to create custom content on the fly. It’s rip, mix, burn for serious business. BACK TO THE JOURNEY