Executive Director, Health Care Consumers Association
Presentation given at "Health Literacy Network: Crossing Disciplines, Bridging Gaps", November 26, 2013. The University of Sydney.
24. Developing an empowerment
model
• Recognising people are experts in their own lives.
• Be aware of and address the social determinants of
health
• Have strategies to address social exclusion &
isolation
• Find out where consumers/patients are at and start
there.
• Challenge yourself & your service to work with
difficult people.
25.
26.
27. We need to be supported to
take risks and some of us
need more support than others