1. Charles C. Sands
7428 S. Constance • Chicago, Illinois 60649
Home: (773) 493-5141
Maestrocharles1@gmail.com
SUMMARY OF QUALIFICATIONS
18 years of progressive health care management and supervisory experience. Excellent problem-solving and decision-
making abilities, effective written and oral communicator. Demonstrated ability to develop, articulate, execute, and
measure effective plans. Computer literate and proficient in many software application programs.
RELEVANT EXPERIENCE
PURCHASING
 Effectively and efficiently procured products and services for two nursing facilities (650 beds) (Somerset House
and Chicago Urban League
 Negotiated pricing, secured bids and selected vendors (Chicago Urban League)
 Implemented the use of a computerized inventory and charging system (Somerset House)control of department
budgets for purchases(Somerset House and Chicago Urban League)
SUPERVISORY AND MANAGEMENT
• Responsible for orientation, training and supervision of 45 staff hired to clean and maintain the facility
(Somerset House)
• Created and implemented work schedules for all housekeeping functions (Somerset House)
• Developed and implemented policies and procedures for the housekeeping department including: handling
infectious wastes, cleaning isolation rooms, ergonomics, work place safety, etc. (Somerset House)
• Reduced employee absenteeism and tardiness by 80% (Somerset House)Reduced employee turnover by 100%
(Somerset House)
HUMAN RESOURCES
• Responsible for recruitment and retention of 300 employees (Somerset House)
• Negotiated Union contracts with administration and union officials (Somerset House)
• Interpreted facility policy for employees (Somerset House)
• Participated in drafting and implementing facility and department policies and procedures (Somerset House)
• Developed and implemented computerized employee database (Somerset House)
STAFF DEVELOPMENT
• Responsible for in-house staff development and training (Somerset House)
• Developed and implemented New Employee Orientation manual and program (Somerset House)
• Created computerized database for employee training records (Somerset House)
• Created and drafted policies and procedures for all department training activities (Somerset House)
WORK HISTORY
Chicago Urban League, Director of Facilities 2000 – 2014 Chicago, IL
Somerset House, Purchasing Manager 1994 – 1999 Chicago, IL
EDUCATION
B.A., Major: Education, Elmhurst College, Elmhurst, Illinois
Advance Studies toward M.A. Roosevelt University
OTHER POSITIONS HELD AT SOMERSET HOUSE:
• Director of Housekeeping
• Director of Human Resources/Assistant Administrator
• Staff Development Coordinator