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1 de 6
Theme 1

Theme 2

Theme 3

Theme 4

Theme 5

The origins of the legendary

The free pursuit of

The abstract essence of

The illusion of inspiration

The hidden luxury

ABSTRACTION

IMAGINARY

ORIGIN

LIBERTY

Charlotte. Lee

INVISIBILITY
28/05/2013

CHANEL
Agenda

CULTURE CHANEL Exhibition

Q1. Analyse Culture Chanel based on
experiential marketing approach?

CHANEL
Experiential Marketing
Concept and Objective

Experiential Marketing
•Customer experience through engagement and
interaction with brands in sensory ways
•Difference from traditional marketing which
tells customer about product features

Objective of Marketing Communication
•Expect to affect the mind of the target
audience before purchasing
•Generate awareness, attitudes, interest or
trial door … etc.

CHANEL

6

of

21
Experiential Marketing
Multi sensory Experience

Vision (Sight)

Haptic (Touch)

Audition (Sound)

•Museum

•Interactive Room : Touch
screen table

•Project Room: Video for
Perfume No. 5 Ads

•Interior Design & Space Design
•Exhibits Display

CHANEL

7

of

20
Experiential Marketing

Netnography - Cognitive and Emotion Processing

Cognitive Processing
•Described the Coco
design inspiration

Emotion Processing
Chanel

•Summarized each themes and
how the brand developed
•Photos to show relationship
between artists and exhibits

CHANEL

•Share
exhibition
experience and posted the
photos of exhibits
•Describes
“impressed”
“surprising”
“likes”,
“enjoy”, “amusing”

8

of

20
Experiential Marketing

Netnography - Cognitive and Emotion Processing

Cognitive Processing
•Described the Coco
design inspiration

Emotion Processing
Chanel

•Summarized each themes and
how the brand developed
•Photos to show relationship
between artists and exhibits

CHANEL

•Share
exhibition
experience and posted the
photos of exhibits
•Describes
“impressed”
“surprising”
“likes”,
“enjoy”, “amusing”

8

of

20

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Chanel - Part 2 Exhibition and Experiential Marketing

  • 1. Theme 1 Theme 2 Theme 3 Theme 4 Theme 5 The origins of the legendary The free pursuit of The abstract essence of The illusion of inspiration The hidden luxury ABSTRACTION IMAGINARY ORIGIN LIBERTY Charlotte. Lee INVISIBILITY 28/05/2013 CHANEL
  • 2. Agenda CULTURE CHANEL Exhibition Q1. Analyse Culture Chanel based on experiential marketing approach? CHANEL
  • 3. Experiential Marketing Concept and Objective Experiential Marketing •Customer experience through engagement and interaction with brands in sensory ways •Difference from traditional marketing which tells customer about product features Objective of Marketing Communication •Expect to affect the mind of the target audience before purchasing •Generate awareness, attitudes, interest or trial door … etc. CHANEL 6 of 21
  • 4. Experiential Marketing Multi sensory Experience Vision (Sight) Haptic (Touch) Audition (Sound) •Museum •Interactive Room : Touch screen table •Project Room: Video for Perfume No. 5 Ads •Interior Design & Space Design •Exhibits Display CHANEL 7 of 20
  • 5. Experiential Marketing Netnography - Cognitive and Emotion Processing Cognitive Processing •Described the Coco design inspiration Emotion Processing Chanel •Summarized each themes and how the brand developed •Photos to show relationship between artists and exhibits CHANEL •Share exhibition experience and posted the photos of exhibits •Describes “impressed” “surprising” “likes”, “enjoy”, “amusing” 8 of 20
  • 6. Experiential Marketing Netnography - Cognitive and Emotion Processing Cognitive Processing •Described the Coco design inspiration Emotion Processing Chanel •Summarized each themes and how the brand developed •Photos to show relationship between artists and exhibits CHANEL •Share exhibition experience and posted the photos of exhibits •Describes “impressed” “surprising” “likes”, “enjoy”, “amusing” 8 of 20

Notas del editor

  1. As mentioned, those multi sensory experience will affect audience in cognitive and emotion processing. Based on the netography research, we can discover, many blog users to describe Chanel design inspiration, summarized each themes. That already show the cognitive processing. In their blog, they also comment this exhibition and most frequently words is impressing, surprising, like and share their own opinion in their favour theme.