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Chanel - Part 2 Exhibition and Experiential Marketing
1. Theme 1
Theme 2
Theme 3
Theme 4
Theme 5
The origins of the legendary
The free pursuit of
The abstract essence of
The illusion of inspiration
The hidden luxury
ABSTRACTION
IMAGINARY
ORIGIN
LIBERTY
Charlotte. Lee
INVISIBILITY
28/05/2013
CHANEL
3. Experiential Marketing
Concept and Objective
Experiential Marketing
•Customer experience through engagement and
interaction with brands in sensory ways
•Difference from traditional marketing which
tells customer about product features
Objective of Marketing Communication
•Expect to affect the mind of the target
audience before purchasing
•Generate awareness, attitudes, interest or
trial door … etc.
CHANEL
6
of
21
4. Experiential Marketing
Multi sensory Experience
Vision (Sight)
Haptic (Touch)
Audition (Sound)
•Museum
•Interactive Room : Touch
screen table
•Project Room: Video for
Perfume No. 5 Ads
•Interior Design & Space Design
•Exhibits Display
CHANEL
7
of
20
5. Experiential Marketing
Netnography - Cognitive and Emotion Processing
Cognitive Processing
•Described the Coco
design inspiration
Emotion Processing
Chanel
•Summarized each themes and
how the brand developed
•Photos to show relationship
between artists and exhibits
CHANEL
•Share
exhibition
experience and posted the
photos of exhibits
•Describes
“impressed”
“surprising”
“likes”,
“enjoy”, “amusing”
8
of
20
6. Experiential Marketing
Netnography - Cognitive and Emotion Processing
Cognitive Processing
•Described the Coco
design inspiration
Emotion Processing
Chanel
•Summarized each themes and
how the brand developed
•Photos to show relationship
between artists and exhibits
CHANEL
•Share
exhibition
experience and posted the
photos of exhibits
•Describes
“impressed”
“surprising”
“likes”,
“enjoy”, “amusing”
8
of
20
Notas del editor
As mentioned, those multi sensory experience will affect audience in cognitive and emotion processing. Based on the netography research, we can discover, many blog users to describe Chanel design inspiration, summarized each themes. That already show the cognitive processing. In their blog, they also comment this exhibition and most frequently words is impressing, surprising, like and share their own opinion in their favour theme.