Chatuphon Yangyuen has over 15 years of experience in spa and hospitality management. She holds a Bachelor's degree in Philosophy and Religion and has received extensive professional training. Her work experience includes positions as Spa Manager at Raffles Hotel Le Royal in Cambodia and THE SPA at Kiridara in Laos. She has also worked as a Spa Therapist and held other roles in Thailand, Lebanon, UAE, Maldives, and Indonesia. Her skills include performing various spa treatments, computer proficiency, English proficiency, and human relations.

1. Resume
Chatuphon Yangyuen (Page 1 of 5)
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Address: 7/11 Wutthakat 37, Bangkho, Chomthong, Bangkok 10150 Thailand
E-mail address: chatuphon_apple@yahoo.com
Mobile Phone: +66 97 039 9304
Personal Data
Birth date 2nd
August 1977
Gender Female
Nationality Thai
Status Single
Religion Roman Catholic
Education Bachelor of Arts (Philosophy & Religion) with second class honors (GPA 3.36)
– 1998 Kasetsart University Thailand (www.ku.ac.th/aboutku/english)
Professional Training
November 2015 Lymph Drainage Therapy 1 (https://chiklyinstitute.com/LDT)
December 2013 Yoga Teacher Training Course (TTC) 200 Hours
( www.teachertraining.wiselivingyoga.com)
June 2012 Clean and Easy Roll On Wax Training (www.dasydesign.com)
Sep 2009 NATURA BISSÉ Treatment & Product Training (www.naturabisse.com)
Sep 2007 – Dec 2007 CIBTAC Body Massage Course – Credit
Aug 2007 Sodashi Treatment & Product Training (www.sodashi.com)
Jan 2006 – Apr 2006 CIBTAC Anatomy and Physiology Course – Credit
Sep 2006 Reflexology Course
Feb 2005 Thai Traditional Massage Course
Sep 2004 Babor Treatment & Product Training (www.babor.com)
Jun 2009 Train The Trainer
Aug 2006 Customer Care Workshop
Jun 2005 Fire Safety Awareness Training Course
Jan 2005 First Aid Level 1 & 2
Work Experience
March 2014 – February 2016 Raffles Hotel Le Royal
Phnom Penh, Cambodia
Position: Spa Manager
Responsibilities:
 Demonstrate the Raffles Behavivoral Standard in all interactions.
 Ensure that Leading Quality Assurance standards are implemented and respected
throughout the guest experience.
 Provide hands on support and guidance and ensure services provided are in
accordance with Raffles Spa brand standards of performance and sequence of service.
 Maintain all spa services, products, experiences and fitness facilities.
 Maintain the inventory of supplies of spa facilities and treatments.

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 Ensures all the spa colleaques adhere to all hotel & spa service, kowleadge and brand
standard.
 Seeks the spa's ability to maximize revenues.
 Perform any other related duties assigned by the superior.
August 2011 – July 2013 THE SPA at Kiridara – Kiridara, Luang Prabang
Luang Prabang, Laos PDR
Position: Spa Manager
Responsibilities:
 To manage the spa operation to be satisfied to all guests and practical to all staffs as much as
possible.
 To fill-up the potential treatments to be in the menu.
 To train the staffs in order to have the same understanding of the SOP’s.
 To create interesting promotions in order to increase the revenue.
 To act as the sales and marketing role in order to get other guests outside the hotel.
 To be responsible of the hotel operation once a week as a MOD (manager on duty).
Jun 2009 – May 2011 Pure Gray. Health Club and Spa – Le Gray, Beirut
Beirut, Lebanon
Position: Spa Therapist
Responsibilities:
 To provide treatments which are Facial Treatments, Body Tretaments, Body Massages with
the knowledge of anatomy and physiology background by using the suitable products for the
guests skin type.
 To recommend the next suitable treatment and retails for home care used and by doing so to
increase the revenue in our department.
 To maintain tidiness and cleanliness in the treatment rooms and help other areas as team
work.
 To stand by whenever guests and visitors want any assistant by following the high standard
procedure.
 To be able to proceed the correct action when dealing with complaints.
 To be one of the pre-opening team to set up the spa.
 To train the new team-member to be able to reach the LHW and Le Gray standard,
accordingly.
Jul 2004 – Nov 2008 Timeless Spa – Emirates Hotels & Resorts
A division of Emirates Airline, UAE
Position: Spa Therapist
Responsibilities:
 To provide treatments which are Facial Treatments, Body Tretaments, Body Massages with
the knowledge of anatomy and physiology background by using the suitable products for the
guests skin type.
 To recommend retails for home care used and by doing so to increase the revenue in our
department.

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 To arrange the reservation in order to the guests needs, conditions, time and so on when the
Spa Receptionist is not available.
 To maintain tidiness and cleanliness in the treatment rooms and help other areas as team
work.
 To stand by whenever guests and visitors want any assistant by following the high standard
procedure.
 To be able to proceed the correct action when dealing with complaints.
 To be one of the pre-opening team to set up the spa.
 To be one of the key influence of the culture revolution to inspire team members to work
together happily.
Feb 2004 – Jun 2004 The Peninsula Hotel
Bangkok, Thailand
Position: Boutique Shop Supervisor
Responsibilities:
 To make sure the amounts of all items are the same as the record from the controlling side.
 To make the proper working roster with flexibility to negotiate with the team members when
necessary.
 To do the report monthly regard the cost, sales and profit.
 To encourage team members to show the ability to sale so the outcome can be right with the
target or above.
 To make sure all the necessary equipments and retails are supplied sufficiently.
 To be there as much as possible whenever the team members need any assistant with the
matter of personal or work related.
 To be reasonable and act smartly with all the sensitive issued from guests and team members.
Sep 2002 – Jan 2004 Sirius Retailing Co., Ltd Bagkok
Bangkok, Thailand
Position: Procurement Assistant Manager
Responsibilities:
 To be able to look for the suppliers with the most reasonable deal.
 To make sure all the products are qualified and sufficient.
 To keep updating the information of other suppliers regard the new opportunity to make the
better deal.
 To help the restaurant side to be efficient with the operation whenever the manpower needed.
 To encourage team members to show the ability to sale so the outcome can be right with the
target or above.
 To be there as much as possible whenever the team members need any assistant with the
matter of personal or work related.
 To be reasonable and act smartly with all the sensitive issued from guests and team members.
 To be the one of pre-opening team to set up the restaurant.

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Aug 2001 – Jul 2002 Hilton Maldives Resort & Spa
Rangali Island, Maldives
Position: Spa Receptionist
Responsibilities:
 To arrange the reservation in order to the guests needs, conditions, time and so on
 To recommend retails for home care used and by doing so to increase the revenue in our
department.
 To maintain tidiness and cleanliness of the all spa areas.
 To stand by whenever guests and visitors want any assistant by following the high standard
procedure.
 To be able to proceed the correct action when dealing with complaints.
Jun 2000 – Jun 2001 Club Mediterranee Holiday Village
Phuket and Bali
Position: Receptionist – Planning
Responsibilities:
 To accommodate guests properly in the suitable rooms according to their requests and
conditions.
 To check-in and check-out all guests with warmth, friendly and professional attitude.
 To be able with all the cashier matter such as credit card payment, money exchanged and so
on.
 To participate the activities and shows to keep guests entertained whenever the time is
allowed.
Nov 1998 – May 2000 Evergreen Laurel Hotel
Bangkok, Thailand
Position: Guest Relations Officer
Responsibilities:
 To make sure that all guests have the happily memorable stay starting from checking in
through checking out.
 To make sure that all the VIP rooms have been set up in the proper way according to the
standard of 5 stars hotel procedure.
 To be able to provide the correct updated general information of the hotel and basic tourist
information.
 To handle complaints with the professional and clever manner.
 To help keeping the tidiness and cleanliness of the lobby, reception area and others when
passing around.
Other Information
Skills & Competency
 Able to perform a variety spa treatments such as massages, scrubs, wraps, facial, waxing &
manicure /pedicure
 Computer literacy – Microsoft Word / Excel / PowerPoint
 English proficiency skill (writing, speaking, reading)

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 Human Relations and Interpersonal Skill
 Negotiation Skill
 Leadership Skill
Interest & Hobby
Scuba diving, reading, travelling, movies, music, swimming, gym
References
Available upon request