Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...
Telecom: Beyond The Hard Cost
1. Beyond the Hard Cost
There are often factors overlooked
until it is too late when exploring
telecom solutions. Looking at
SOFT VALUES
like these can help reduce the
bottom line hard costs.
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Network Reliability
k
Based on your
measurement,
how quickly
would a few
percentage
savings be eaten
up with a single
outage?
For some organizations a
couple of hours being
offline is painful, but
acceptable.
How does one
measure
telecom
downtime?
However, for others, being
out of touch for any
amount of time can cost
dollars and public
relations.
Disaster Recovery Solutions
What types of solutions do the
carriers have to protect you
should your primary network
go down?
Are business continuity
solutions of value to
you?
l
Because the only think that
is consistent is change,
how can the various
carriers you are
considering change with
you as your business
changes?
m
Flexibility
Or, are you locked into a
single solution for the next
three years? Each carrier
has their own specific
clauses that can help your
organization adjust.
On-Going Support
What does
How
the industry
responsiv
say about
e is your
their ongoing
carrier?
support?
Network Management
n
Do the carriers that you are
considering have network tools to
assist you with day to day
management of your network?
What types of billing
solutions are available?
Are there on-line portals
to help review your
network?
Can they help you be
proactive rather than
reactive to your
management?
The distinguishing factor can often be some of these soft
values that an frequently add up to significant savings.