1. Analysing the effectiveness of social media Achieving Internal Communication Best Practice in the Public Sector Conference Sydney, September 2007 Cheryle Walker
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4. A timeline of social media…. 1971 Email 1979 Usenet 1984 Listservs 1988 IRC 1991 Personal Websites Discussion Groups, Chat 1995 First Social Network classmates.com 1998 – 2004 Blogs, Podcasts, Wikis 2005 and beyond…. Web 2.0 – user generated content takes over…. Source: http://www.slideshare.net/wah17/social-media-35304
10. So, what does all this mean for communication, engagement, collaboration, knowledge management, learning, reputation management….. Source: http://www.gapingvoid.com/