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Make your apps awesome
Chris Beauchamp
Evangelist @Crittercism
Developer @WhitewaterLabs
@cjbeauchamp
Ways to improve your app and its performance in the App Store
bit.ly/aidgcritter
My idea is the best idea ever ideated!
THERE’S AN APP FOR THAT
Go hug your designer
Users should LOVE using your app
Anticipate User Pain
You can’t make everyone happy…
Get feedback
Provide a place to vent
Flurry actions/page views
Flurry retention
Analytics
What else?
Performance Monitoring
• What happens if your deployed app…
– Breaks on a user?
– Runs slow?
– Drops a connection?
– Crashes?
• Left in the dark unless the user tells you
App Store Feedback & Analysis
bit.ly/aidgcritter
Sort and filter crashes
Drill into crashes
Crash Diagnostics
What about when a crash isn’t the
issue?
HTTP Service Monitoring
Location-based Monitoring
How can we use this to make
money!!??
Transaction Monitoring
E-Commerce Checkout Travel Booking
Stock Trade Account Signup
Mobile Point of Sale In-App Purchase
Transaction Monitoring
Transaction Monitoring
No more bad reviews!
Tweak + SEO
Leave no keyword unfilled
Ratings affect discoverability
Ask for Ratings
Appirater, Crittercism, etc
Be Explicit
Ask for 5 stars! Make a connection
Guilt Trips Work
We aren’t a faceless corp!
No, I hate your app
Double-Check
Ensure they’ll leave a good review
No, I hate your app
Review Monitoring
See reviews/rankings in aggregate
Track Ranking
What causes spikes? Countries?
Localize
Expand your reach!
Be careful…
With great power comes great
responsibility
Finishing Up
Chris Beauchamp
Evangelist @Crittercism
Developer @WhitewaterLabs
@cjbeauchamp
bit.ly/aidgcritter

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Make your apps awesome! Austin iPhone Developer Meetup

Notas del editor

  1. It’s the first touchpoint People should be drawn in, pleasantly surprised by interactions It’s not all about pushing together perfectly pretty pixels Think glows, fades, uicontrolstates The designer should think about these too!
  2. I wish the app had _______ I’m having trouble with _______ When will you have ______ Notice the knowledge base
  3. What a user is doing is one piece of the optimization puzzle What is the device doing? Are we sure it’s working the way it should?
  4. And you don’t want that…
  5. - See a review, negative tweet, etc… how do you reach out? Gather all the device info, what were you doing, etc
  6. -
  7. -
  8. -
  9. -
  10. -
  11. -
  12. Are ad services running slow in certain locations? Other monetization services?
  13. -
  14. So what is a transaction? Something that leads to a business outcome How to indicate it in code
  15. So we’re going for less of these – and more of this >>>
  16. - Now we have a solid stable app that we’re tracking – what can we do on the app store front?
  17. Keywords!
  18. What else plays into discoverability? RATINGS. YOU WANT GOOD RATINGS! Users trust and will try apps that have good ratings Don’t forget, this can drive editors choices, other press
  19. Can configure N days, session opens, messaging, etc
  20. - Notice the button configuration (bottom is actually the cancel by default)… but it’s the one people instinctively hit
  21. If they say they love it, ask for a rating Otherwise, point them to the uservoice form where they can vent How to see if this is working? You could go check the store every day or---
  22. Don’t have to go to each app store country, translate, etc Daily digests with all the relevant info
  23. Again with correlation… See which countries you’re trending/popular in! Localize?
  24. Our Moni app got huge in brazil, so we localized to portugese Downloads still solid, great ranking, people love it! But….
  25. Again with correlation… See which countries you’re trending/popular in! Localize?
  26. -