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Case studies.
United Nations: Global CSR report
The United Nations commissioned Wolfstar to
undertake a study to gauge which of the world’s
largest organisations were using social media to
communicate their corporate social media activity
and initiatives.

Wolfstar launched the report at Communciate
Magazine’s Social Media in a Corporate Context
conference in June 2011. The keynote and findings
were supported by a forum discussion involving
Wolfstar director Tim Sinclair, Will Kennedy (Senior
Programme Officer, United Nations Office for
Partnerships), Merran Wrigley (Cisco and ex-Sony
Ericsson), Tim Johns (Fishburn Hedges and ex-Unilever)
and Peter Bull (HSBC).

Wolfstar will undertake the second UN Global CSR
Report in 2012.
Sony Ericsson: Global social media strategy
                                         Wolfstar has been Sony Ericsson’s global
                                         social media agency of record since 2008
                                         responsible for:
                                         •   Global social media strategy
                                         •   Corporate social media activity
                                         •   Online media relations
                                         •   Blogger outreach and events
                                         •   Content creation and distribution
                                         •   Social media guidelines, policies and
                                             training
                                         •   Public relations support for
                                             marketing communications product
                                             launches

              “A master class for companies to actually implement social media
              strategies” Somesso global corporate social media conference
Sony Ericsson: Xperia PLAY global launch

                        •   Launch of ‘PlayStation phone’ – Sony
                            Ericsson’s flagship product in 2011
                        •   World’s first dynamic, real-time, social media
                            newsroom
                        •   Every top target media published official
                            content: BBC, The Guardian, Engadget
                        •   News releases downloaded 2,000 times to
                            35,000 viewers

                                                    Sentiment:
                                                    Across   all measures, the
                                                    average sentiment ratio was 7:1.
                                                    Seven positive comments for
                                                    every negative one.
Sony Ericsson: Jalou

• Launch of Jalou phone, partnership
  with Dolce & Gabbana
• Created highly stylised social media
  news release to promote YouTube
  commercial
• Extensive global online coverage
  achieved
• Beat CocaCola to win Communicate
  magazine Digital Impact Award 2010
  for Best Multimedia Press Release
Sony Ericsson: Launch of Xperia

• Global launch of the Xperia X1, Sony
  Ericsson’s first smartphone launched in
  partnership with Microsoft
• More than 1.4 million mentions
• 258,000 visitors, 222% more than
  similar sites
• Coverage in 192 different countries,
  speaking 111 different languages
• 61st most viewed Science and
  Technology video of all time
Phillips: World’s first multi-language
social media newsroom
•   Wolfstar created the world’s first multi-
    language social media newsroom
•   Appointed by Philips to create a newsroom for
    the four countries in the Nordic region –
    Sweden, Denmark, Norway and Finland
•   Wolfstar designed and built a suite of four
    websites based on a single template
•   It also provided extensive training and support
    to the in-house corporate communications, IT
    and digital teams to enable them to use the
    new social media newsrooms
PayPal: Pizza Express iPhone app
•   Launch of PizzaExpress iPhone App
•   Became no.1 downloaded Lifestyle App
    in UK
•   “PizzaExpress” a worldwide trending
    Twitter topic
•   Over 50 articles published, including
    Daily Mail, Sunday Times, New York
    Times, MSN and BBC News
•   Winner of Best Multimedia
    Press Release at Digital Impact         Trending
                                            topic on
     Awards 2011                            Twitter
                                            worldwide
PayPal: Facebook booster promotion
• Drive PayPal UK’s Facebook
  ‘Likes’
• 183,320 new Likes created in under
  one month, increase of 9,735%
• Estimated cost of each ‘Like’ just
  £0.08
• PayPal became a trending topic on
  Twitter

                                       183,320              195,047
                                       ⇑9,735%              Total Facebook likes
                                       New Facebook likes
first direct: UK’s first social bank
•   UK’s first financial social media newsroom
•   Wolfstar has provided strategic online
    public relations and social media
    consultancy to first direct since 2008.
•   Visitors to press office increased from just
    five per week to 2,400
•   Number one ranking on Google News
•   Identified as an exemplar of industry Best
    Practice
•   Multiple digital award winner
first direct: Future of Banking
• Q&A sessions with First Direct CEO Matt
  Colebrook
• Live webchat with the three most
  influential banking innovation bloggers
  globally
• Held online with The Times and Reuters
  and feature in The Independent
• Twitter coverage reached 88,000
  impressions
• A 300% increase in conversation
BBC: Chuggington
• UK’s first mummy blogger meet up
• 80% of target bloggers attended
• Number one program on iPlayer
• Previews watched 215,000 times on
  YouTube
• Chuggington sold into 140 markets
Discovery Channel: Wartime London
• Promote Harry Harris WWII
  documentary
• Overall result was 410% more
  viewers than any other programmes
  in series - this was the ONLY
  promotion
• Exclusive video clip watched 16,724
  times from coverage gained on
  political blog
• Story viewed 111,021 times
Discovery Channel: Dino Gangs

                           • Promote Dino Gangs
                             documentary
                           • Discovery’s first web chat
                             via Facebook
                           • Experts brought in from
                             across the globe
                           • Special science feature
                             in The Guardian
NHS: Up For It
•   Social marketing campaign to reduce obesity
    amongst FE and HE students in Kirklees
•   Wolfstar launched “Up For It” with a viral video
    competition asking students to submit their own
    active, healthy or cooking themed short videos
•   James Martin hosted a special “Take on the
    Takeaway” event, with over 300 students
    attending
•   Media coverage achieved in regional press, on
    Calendar breakfast TV news
•   Responses showed that students would now think
    about eating more healthily and a high percentage
    said they would try healthy recipes at home
World Vision: Online public affairs
• Public affairs campaign ran 100% online
• Make UK’s main political parties request
  meeting
• Editorial secured on 90% of targeted political
  blogs
• Webchat on The Independent website
  received more than 60,000 unique visitors
• Campaign succeeded in securing requests all
  three parties within 36 hours
World Vision: Growing for Change
•   Wolfstar worked with World Vision to take village veg
    competition global
•   UK gardeners submit oversized veg to online competition to raise
    awareness of malnutrition in Bolivia
•   Unique Wordpress platform built and outreached to key
    influencers
•   Campaign supported by Anthony Worrel-Thompson
•   Over 100 entrants and 2,000 site views
Silver Cross: Halo and Doodle
•   UK mummy blogger meet up
•   Promote two new products, Halo and Doodle,
    for Silver Cross
•   Reached out to key ‘mummy’ bloggers and
    organised London launch event
•   Over 40 bloggers attended with their children
•   Silver Cross on hand to talk about new
    products and demonstrate
•   Following event 12 blog posts written and
    over 123 comments
•   Seven of top ten Google blog search results
    directly from the campaign

                        “My thanks go to Silver Cross, my faith in the quality of your brand has been
                        restored and I'm really proud to own a British pushchair.” Being a Mummy
Go Ape!
• Blogger outreach campaign
• Encourage interest in Go Ape! action days
• Boost SEO for key search words such as
  “family”, “fun”
• Wolfstar created a blogger outreach
  programme encouraging UK bloggers writing
  about days out
• Provided content such as videos, images and
  site maps
• Increased online sales by 17%
Contact Tim Sinclair.
                        tim@wolfstarpr.com
                        www.wolfstarpr.com
                      +44 (0)845 838 7282



         71 – 75 Shelton Street   Morwick Hall
         Covent Garden            Mortec Park
         London
                                  Leeds
         WC2H 9JQ
                                  LS15 4TA

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Cybersecurity Awareness Training Presentation v2024.03
 

Wolfstar case studies 1302

  • 2. United Nations: Global CSR report The United Nations commissioned Wolfstar to undertake a study to gauge which of the world’s largest organisations were using social media to communicate their corporate social media activity and initiatives. Wolfstar launched the report at Communciate Magazine’s Social Media in a Corporate Context conference in June 2011. The keynote and findings were supported by a forum discussion involving Wolfstar director Tim Sinclair, Will Kennedy (Senior Programme Officer, United Nations Office for Partnerships), Merran Wrigley (Cisco and ex-Sony Ericsson), Tim Johns (Fishburn Hedges and ex-Unilever) and Peter Bull (HSBC). Wolfstar will undertake the second UN Global CSR Report in 2012.
  • 3. Sony Ericsson: Global social media strategy Wolfstar has been Sony Ericsson’s global social media agency of record since 2008 responsible for: • Global social media strategy • Corporate social media activity • Online media relations • Blogger outreach and events • Content creation and distribution • Social media guidelines, policies and training • Public relations support for marketing communications product launches “A master class for companies to actually implement social media strategies” Somesso global corporate social media conference
  • 4. Sony Ericsson: Xperia PLAY global launch • Launch of ‘PlayStation phone’ – Sony Ericsson’s flagship product in 2011 • World’s first dynamic, real-time, social media newsroom • Every top target media published official content: BBC, The Guardian, Engadget • News releases downloaded 2,000 times to 35,000 viewers Sentiment: Across all measures, the average sentiment ratio was 7:1. Seven positive comments for every negative one.
  • 5. Sony Ericsson: Jalou • Launch of Jalou phone, partnership with Dolce & Gabbana • Created highly stylised social media news release to promote YouTube commercial • Extensive global online coverage achieved • Beat CocaCola to win Communicate magazine Digital Impact Award 2010 for Best Multimedia Press Release
  • 6. Sony Ericsson: Launch of Xperia • Global launch of the Xperia X1, Sony Ericsson’s first smartphone launched in partnership with Microsoft • More than 1.4 million mentions • 258,000 visitors, 222% more than similar sites • Coverage in 192 different countries, speaking 111 different languages • 61st most viewed Science and Technology video of all time
  • 7. Phillips: World’s first multi-language social media newsroom • Wolfstar created the world’s first multi- language social media newsroom • Appointed by Philips to create a newsroom for the four countries in the Nordic region – Sweden, Denmark, Norway and Finland • Wolfstar designed and built a suite of four websites based on a single template • It also provided extensive training and support to the in-house corporate communications, IT and digital teams to enable them to use the new social media newsrooms
  • 8. PayPal: Pizza Express iPhone app • Launch of PizzaExpress iPhone App • Became no.1 downloaded Lifestyle App in UK • “PizzaExpress” a worldwide trending Twitter topic • Over 50 articles published, including Daily Mail, Sunday Times, New York Times, MSN and BBC News • Winner of Best Multimedia Press Release at Digital Impact Trending topic on Awards 2011 Twitter worldwide
  • 9. PayPal: Facebook booster promotion • Drive PayPal UK’s Facebook ‘Likes’ • 183,320 new Likes created in under one month, increase of 9,735% • Estimated cost of each ‘Like’ just £0.08 • PayPal became a trending topic on Twitter 183,320 195,047 ⇑9,735% Total Facebook likes New Facebook likes
  • 10. first direct: UK’s first social bank • UK’s first financial social media newsroom • Wolfstar has provided strategic online public relations and social media consultancy to first direct since 2008. • Visitors to press office increased from just five per week to 2,400 • Number one ranking on Google News • Identified as an exemplar of industry Best Practice • Multiple digital award winner
  • 11. first direct: Future of Banking • Q&A sessions with First Direct CEO Matt Colebrook • Live webchat with the three most influential banking innovation bloggers globally • Held online with The Times and Reuters and feature in The Independent • Twitter coverage reached 88,000 impressions • A 300% increase in conversation
  • 12. BBC: Chuggington • UK’s first mummy blogger meet up • 80% of target bloggers attended • Number one program on iPlayer • Previews watched 215,000 times on YouTube • Chuggington sold into 140 markets
  • 13. Discovery Channel: Wartime London • Promote Harry Harris WWII documentary • Overall result was 410% more viewers than any other programmes in series - this was the ONLY promotion • Exclusive video clip watched 16,724 times from coverage gained on political blog • Story viewed 111,021 times
  • 14. Discovery Channel: Dino Gangs • Promote Dino Gangs documentary • Discovery’s first web chat via Facebook • Experts brought in from across the globe • Special science feature in The Guardian
  • 15. NHS: Up For It • Social marketing campaign to reduce obesity amongst FE and HE students in Kirklees • Wolfstar launched “Up For It” with a viral video competition asking students to submit their own active, healthy or cooking themed short videos • James Martin hosted a special “Take on the Takeaway” event, with over 300 students attending • Media coverage achieved in regional press, on Calendar breakfast TV news • Responses showed that students would now think about eating more healthily and a high percentage said they would try healthy recipes at home
  • 16. World Vision: Online public affairs • Public affairs campaign ran 100% online • Make UK’s main political parties request meeting • Editorial secured on 90% of targeted political blogs • Webchat on The Independent website received more than 60,000 unique visitors • Campaign succeeded in securing requests all three parties within 36 hours
  • 17. World Vision: Growing for Change • Wolfstar worked with World Vision to take village veg competition global • UK gardeners submit oversized veg to online competition to raise awareness of malnutrition in Bolivia • Unique Wordpress platform built and outreached to key influencers • Campaign supported by Anthony Worrel-Thompson • Over 100 entrants and 2,000 site views
  • 18. Silver Cross: Halo and Doodle • UK mummy blogger meet up • Promote two new products, Halo and Doodle, for Silver Cross • Reached out to key ‘mummy’ bloggers and organised London launch event • Over 40 bloggers attended with their children • Silver Cross on hand to talk about new products and demonstrate • Following event 12 blog posts written and over 123 comments • Seven of top ten Google blog search results directly from the campaign “My thanks go to Silver Cross, my faith in the quality of your brand has been restored and I'm really proud to own a British pushchair.” Being a Mummy
  • 19. Go Ape! • Blogger outreach campaign • Encourage interest in Go Ape! action days • Boost SEO for key search words such as “family”, “fun” • Wolfstar created a blogger outreach programme encouraging UK bloggers writing about days out • Provided content such as videos, images and site maps • Increased online sales by 17%
  • 20. Contact Tim Sinclair. tim@wolfstarpr.com www.wolfstarpr.com +44 (0)845 838 7282 71 – 75 Shelton Street Morwick Hall Covent Garden Mortec Park London Leeds WC2H 9JQ LS15 4TA