1. Christina Streeter
Email: christinakci82@gmail.com
Address: 10106 217th Ave. Ct. E
Bonney Lake, WA. 98391
Phone Number: 253 266 4106
Objectives
To obtain a career with your company where I can utilize my talents and skills
while learning new skill as I grow with your company.
Education
Graduated From Sumner Senior High
June 2001 General Studies plus Arts and Communications
PIMA Medical Institute
August 2006 Certificate Degree in Veterinarian Medicine and Front Office Skills
Vets for Less Internship
June 2006 – August 2006
Experience
Critter Control of Seattle
Covington, WA
Administrative Assistant, Marketing Coordinator and Social Media Manager
March 2014 – Current
Pest Control/Wildlife Nuisance and Insects
Main Duties: Answering phones, billing, deposits, sales, managing all of our
socially media accounts, marketing, leading daily meetings, training employees on
the new technics, updating software on our tablets, computers and phones,
accounts receivable, accounts payable, scheduling, routing the technicians
schedules, data entry, customer relationship management, email correspondence,
processing payments over the phone, arranging payment plans, financial assistants,
research, blogging, Quick Books, Service CEO, Xcharge, Service Bridge, Word,
Excel and customer service.
At Critter Control, I take inbound calls for pest control services. Sell jobs to our
technicians, I dispatch, route and schedule appointments. We deal with, insects up
to bob cats. Email correspondence to customers, businesses, insurance companies
and other departments daily. I’m in charge of improving, resolving and bettering
our daily office lives. I’m responsible for resolving technical problems with our
software, devices and computers. Ordering equipment and other items needed for
our office and in the field for the technicians. I am in charge of customer accounts,
accounts payable, accounts receivable, setting up financial assistant and payment
plans. I process credit card payment, check, correspondence with insurance

2. companies, giving quotes for damages caused to houses, requested addition
insured and vendor updates.
Natural Health Center/Federal Way Muscular Therapy Federal Way, WA
Administrative Assistant/Front Office Manager May 2012 – Sep.-2013
Health care Services
Main Duties: Insurance billing, Check Insurance Benefit & Eligibility, Chart notes,
Writing progress reports, Prescriptions, Insurance follow ups, Client billing,
Answering Phones, Providing Customer Service, Microsoft Office Excel, Medisoft
program, Office hours program, Insurance billing, File Maker, Insurance follow-up,
Interaction with doctors daily, Supervising other employees, Meetings, Faxing,
Coping, Data entry, Processing incoming mail, email corresponding between
clients and insurance companies and much more.
At Federal Way Muscular Therapy we work close with Acupuncture, Physical
Therapy, Chiropractic, Skin Care, Natural Path Doctors and Massage Therapist.
We specialize in massage therapy and accept most medical insurances. My job
duties are but not limits to greeting clients, checking clients in and taking their co-
pay or coinsurance, setting up new patient files, answering multi-line phones and
transferring calls, make appointments, follow-up appointments, handle claims
including L&I, Insurance claims, Auto accident and much more. I work with
Medisoft, Office hours, Excel, Microsoft word, Outlook and many other computer
programs. I work with OneHealthPort.com daily for billing follow-up, eligibility
and benefits also to file claims. I am the front office manager, administrative
assistant and liaison to our massage therapist, acupuncturist, chiropractic, physical
therapist and other doctor's office. I sort incoming and outgoing mail, faxed
documents to multiple people, entered new data into client accounts and other
documents.
REI Sumner, WA
Internet sales September 2008- January 2009
Internet Services
Main duties: Multi-line Phone Systems, Phone Etiquette, Communication Skills,
Computer Programs, Microsoft Excel, Computer Networking, computer typing,
and merchandise
Inbound call for Internet orders from customers and business and shipped all over
the United States and Canada. I took payments, started new memberships,
responsible for multiple accounts, multiple lines and phone transfers. I would check
products and answer any and all questions customers would have about out
merchandise.
All Valley Animal Care Hospital Meridian, ID
Veterinary Assistant September 2007 - January 2008
Health care Services
Main duties: Filing, Medical Coding, Chart notations, Phone Etiquette, CT & X-
ray, Radiation badges, paperless filing and Surgical Rotations/Assisting.

3. Veterinary Assistant I took care of patients (pets) in ICU, Isolation, High risk and
many more departments. I administered medications via subcutaneous,
intramuscular and IV. I assisted with surgical, dental and front office work such as,
filing checking patients in and out, checking insurance coverage and explain to
patients owner how to administer medications and home care for all pets. I
administered medications to pets, took blood draws, did various types of diagnostic
testing, restrained animals of many types of house hold pets for blood draws and
administering medications. During my shift, I was in charge of the ICU ward and
Isolation. I took X-rays, assisted the Veterinarians with surgeries and routine
procedures. I completed patient charts and filed accurate and timely.
Affiliated Computer Services Auburn, WA
Customer Service at a call center for Verizon Wireless September 2006 - August 2007
Customer Service Rep
Main duties: Phone Etiquette, Multi-line Phone Systems, Customer
Communications, TIER 1 Technical Support, Customer Relationship Management,
Customer Support, shipping with UPS, Fed X and import export of customs,
supervising, Customer Service skills and training.
In-bound call center for Verizon Wireless. Assisted customers with there accounts,
upgrading accounts and phones, new software training, supervising and much
more. ACS is a company that works closely with large companies the one company
that I help with is Verizon Wireless. We take inbound calls and helped customers
managing their accounts, such as, payments, plan change, address change, all types
of orders, billing issues, lost payments, relationship manage and much more. I work
with many computer systems, such as, Excel, Spread sheets, Emails, and ACSS. I
handle call transfers on a multi line phone system.
Skills
o Front Office/Receptionist skills
o Customer Support
o Accounts Payable and Accounts Receivable
o Work Orders
o Payroll/Time Cards
o Customer Relationship Management
o Microsoft Office, Excel, Outlook, PowerPoint, Word and Works
o Phone Etiquette/Multi-line Phone Systems
o Google Maps/GPS Tracking/Field Force Manager
o Fast Learner
o Moderate Computer and Internet Skills
o Type 40+ WPM
o Cash/Check/Credit Card Processing and Handling
o Quick Books
o Service CEO
o Service Bridge

4. o Scheduling/Routing/Dispatching
o Detail Oriented
o Responsible and Reliable
o Great Communication and Problem Solving
o Independent and Team player
o Phlebotomy
o X-Rays
o Chart Notes
o Lab Testing
o Vitals
o Data Processing
o Preform and Strive under Pressure