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Accessibility Is Usability
ASCLA Webinar May 31st, 2013
About Me
• Digital Reference Librarian with the Library of
Congress’ National Library Service for the
Blind and Physically Handicapped*
• Four years experience with the Adaptive
Services Division of the DC Public Library
• www.christophercorrigan.com
*My views are my own and I am not speaking for the Library of
Congress.
Accessibility and Usability
• Accessibility
– Accessible design allows users with disabilities to
use and add content to a digital interface
• Usability
– Usability refers to how well users can learn and
use a product to achieve their goals
• Universal Design
Why Is Accessibility Important?
• It’s good practice
• It’s the law
– Section 508 of the Rehabilitation Act
– While the law applies to federal government
agencies, all organizations which receive federal
funds must be 508 compliant.
Real Quick, Here’s How People with
Disabilities Use the Web
• Screen Readers (Blind/Low-Vision)
• Adaptive Mice (Physical Disabilities)
• Speech Recognition Software
(Physical/Cognitive Disabilities)
Usability Heuristics
• Visibility of system status
• Match between the system and the real world
• User control and freedom
• Consistency and standards
• Error prevention
• Recognition rather than recall
• Flexibility and efficiency of use
• Aesthetic and minimalist design
• Help users recognize, diagnose, and recover from errors
• Help and documentation
Match Between the System and the
Real World
• Write for how users read on the web
– The inverted pyramid, conclusion first
– Make your key concepts headings
• Plain Language
– People come to complete a task not
hear a story
– Only necessary language related to the
user’s need
<h2>News</h2>
<h3>Local</h3>
<h3>National</h3>
<h3>World</h3>
Match Between the System and the Real World:
Meaningful Links
Match Between the System and the Real World:
Meaningful Links
Match Between the System and the Real World:
Meaningful Links
Match Between the System and the Real World:
Meaningful Links
Match Between the System and the Real World:
Meaningful Links
User Control and Freedom
Allow users to escape from situations
$(document) . keydown
(finction (e) { // ESCAPE
key pressed if (e .
keyCode == 27) {
window.close () ; }
}) ;
Cunningham, Katie.
Accessibility Handbook.
Consistency of Standards
Consistency of Standards
How to Make Accessible Forms
www.webstandards.org
Error Prevention
Limit the use of CAPTCHAs
• Alternative: Ask a question which would be simple for a human, but
difficult for a computer to answer.
-e.g. What sport uses a hockey puck?
– Accessibility handbook : making 508 websites for everyone
» Cunningham, Katie
Error Recovery
Don’t use color alone to convey important information
Error Recovery
Don’t use color alone to convey important information
Color inspected using Vischeck
Error Recovery
Don’t use color alone to convey important information
Error Recovery
Don’t use color alone to convey important information
Recognition Rather than Recall
• Labels for buttons, not images
•Images mean different things to
different people.
•While the image of a magnifying
glass may be intuitive to many users,
users without a cultural history of
using the magnifying glass to search
would be confused
Flexibility and Efficiency of Use
Serif vs. Sans Serif
FourFour
Flexibility and Efficiency of Use
• Provide clear links to text-only versions of your
site
Flexibility and Efficiency of Use
• Allow for users to access mobile versions of
the site from stationary computers
Flexibility and Efficiency of Use
• Provide visible “Skip Navigation” links
– www.webaim.org
Flexibility and Efficiency of Use
• Offer keyboard shortcuts to links
– Fairfax County Public Library
Flexibility and Efficiency of Use
Allow users to view HTML pages instead of PDFs
Aesthetic and Minimalist Design
• Busy pages are difficult
for users with low-vision
and users with cognitive
disabilities
• Sentences should be
short 10-15 words
• Have smaller paragraphs
• Don’t bunch up
paragraphs together
• Proper color contrast
Checking for Color Contrast
Help and Documentation
• CaptionTube
Help and Documentation
Alt Tags
<img src=“Benjamin Franklin.jpg"
alt=“Portrait of Benjamin
Franklin." />
Checking for Accessibility
• Firefox Fangs
• Vizcheck
• WAVE
WAVE
WAVE
WAVE
WAVE
WAVE
ALWAYS CHECK WITH A SCREEN
READER
Resources
• Accessibility handbook : making 508 websites for everyone
– Cunningham, Katie
• CaptionTube
– http://captiontube.appspot.com/
• Firefox Fangs
– Simulates how a screen reader would read text
– http://bit.ly/ZA4mtL
• Usability.gov’s Accessibility Guidelines
– www.1.usa.gov/13RHkaj
• Vizcheck
– Simulates how a colorblind person sees the web
– www.vischeck.com
• W3C Accessibility Standards
– www.bit.ly/10yGtnt
• Web Aim
– www.webaim.org
• Web Standards Project
– Tutorials on how to create online forms
– www.bit.ly/Z1QMAp
Questions?

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Accessibility Is Usability

  • 1. Accessibility Is Usability ASCLA Webinar May 31st, 2013
  • 2. About Me • Digital Reference Librarian with the Library of Congress’ National Library Service for the Blind and Physically Handicapped* • Four years experience with the Adaptive Services Division of the DC Public Library • www.christophercorrigan.com *My views are my own and I am not speaking for the Library of Congress.
  • 3. Accessibility and Usability • Accessibility – Accessible design allows users with disabilities to use and add content to a digital interface • Usability – Usability refers to how well users can learn and use a product to achieve their goals • Universal Design
  • 4. Why Is Accessibility Important? • It’s good practice • It’s the law – Section 508 of the Rehabilitation Act – While the law applies to federal government agencies, all organizations which receive federal funds must be 508 compliant.
  • 5. Real Quick, Here’s How People with Disabilities Use the Web • Screen Readers (Blind/Low-Vision) • Adaptive Mice (Physical Disabilities) • Speech Recognition Software (Physical/Cognitive Disabilities)
  • 6. Usability Heuristics • Visibility of system status • Match between the system and the real world • User control and freedom • Consistency and standards • Error prevention • Recognition rather than recall • Flexibility and efficiency of use • Aesthetic and minimalist design • Help users recognize, diagnose, and recover from errors • Help and documentation
  • 7. Match Between the System and the Real World • Write for how users read on the web – The inverted pyramid, conclusion first – Make your key concepts headings • Plain Language – People come to complete a task not hear a story – Only necessary language related to the user’s need
  • 9.
  • 10.
  • 11.
  • 12. Match Between the System and the Real World: Meaningful Links
  • 13.
  • 14. Match Between the System and the Real World: Meaningful Links
  • 15. Match Between the System and the Real World: Meaningful Links
  • 16. Match Between the System and the Real World: Meaningful Links
  • 17. Match Between the System and the Real World: Meaningful Links
  • 18. User Control and Freedom Allow users to escape from situations $(document) . keydown (finction (e) { // ESCAPE key pressed if (e . keyCode == 27) { window.close () ; } }) ; Cunningham, Katie. Accessibility Handbook.
  • 21. How to Make Accessible Forms www.webstandards.org
  • 22. Error Prevention Limit the use of CAPTCHAs • Alternative: Ask a question which would be simple for a human, but difficult for a computer to answer. -e.g. What sport uses a hockey puck? – Accessibility handbook : making 508 websites for everyone » Cunningham, Katie
  • 23. Error Recovery Don’t use color alone to convey important information
  • 24. Error Recovery Don’t use color alone to convey important information Color inspected using Vischeck
  • 25. Error Recovery Don’t use color alone to convey important information
  • 26. Error Recovery Don’t use color alone to convey important information
  • 27. Recognition Rather than Recall • Labels for buttons, not images •Images mean different things to different people. •While the image of a magnifying glass may be intuitive to many users, users without a cultural history of using the magnifying glass to search would be confused
  • 28. Flexibility and Efficiency of Use Serif vs. Sans Serif FourFour
  • 29. Flexibility and Efficiency of Use • Provide clear links to text-only versions of your site
  • 30. Flexibility and Efficiency of Use • Allow for users to access mobile versions of the site from stationary computers
  • 31. Flexibility and Efficiency of Use • Provide visible “Skip Navigation” links – www.webaim.org
  • 32. Flexibility and Efficiency of Use • Offer keyboard shortcuts to links – Fairfax County Public Library
  • 33. Flexibility and Efficiency of Use Allow users to view HTML pages instead of PDFs
  • 34. Aesthetic and Minimalist Design • Busy pages are difficult for users with low-vision and users with cognitive disabilities • Sentences should be short 10-15 words • Have smaller paragraphs • Don’t bunch up paragraphs together • Proper color contrast
  • 35. Checking for Color Contrast
  • 37. Help and Documentation Alt Tags <img src=“Benjamin Franklin.jpg" alt=“Portrait of Benjamin Franklin." />
  • 38. Checking for Accessibility • Firefox Fangs • Vizcheck • WAVE
  • 39. WAVE
  • 40. WAVE
  • 41. WAVE
  • 42. WAVE
  • 43. WAVE
  • 44. ALWAYS CHECK WITH A SCREEN READER
  • 45. Resources • Accessibility handbook : making 508 websites for everyone – Cunningham, Katie • CaptionTube – http://captiontube.appspot.com/ • Firefox Fangs – Simulates how a screen reader would read text – http://bit.ly/ZA4mtL • Usability.gov’s Accessibility Guidelines – www.1.usa.gov/13RHkaj • Vizcheck – Simulates how a colorblind person sees the web – www.vischeck.com • W3C Accessibility Standards – www.bit.ly/10yGtnt • Web Aim – www.webaim.org • Web Standards Project – Tutorials on how to create online forms – www.bit.ly/Z1QMAp

Notas del editor

  1. This example does not use color alone
  2. Images mean different things to different people. While the image of a magnifying glass may be intuitive to many users, users without a cultural history of using the magnifying glass to search would be confused
  3. Helvetica, Verdana or Arial