1. CHRISTOPHER HALL
8041 Wichita Hill Drive, Indianapolis, IN 46217 • 317­205­1265 • chrishbhall@outlook.com
OBJECTIVE To obtain an Operations Manager or Supervisor position within the logistics or supply
chain management industries.
SUMMARY OF
QUALIFICATIONS
Operations Manager with 15 years of logistics experience in the air cargo industry,
and a Bachelor’s degree in Business Finance.
● Expertise in Team Building and Diversity Awareness
● Especially skilled at goal execution through Continuous Improvement (CI)
● Extensive knowledge of JIT systems, and Quality Driven Mgmt Principles
● Cognition of analyzing informational and analytical business reports
● Trained in Conflict Resolution and Lean / Six Sigma methodology
EXPERIENCE Associated Interiors Incorporated ​2014 to 2015
Project Associate
● Coordinated job supplies and staffing
● Novice experience in bidding, government permit policies, job site safety
OSHA compliance, and insurance/ bonding requirements
FedEx Express, Indianapolis International/Regional Hub 2011 to 2014
Outbound Ramp Operations Manager
● Managed outbound flight operations for major west/east coast markets
● Directed freight movement operations to multiple airframes and destinations
● Coordinated launch parameters with vendors and internal departments
● Supervised 40+ plus team members and reporting assisting managers
● Monitored and analyzed tasks delegated by assisting managers
● Ensured all team members compliant with FAA/TSA/OSHA regulations
● Provided training curriculum for all employees based on company policy
● Analyzed budget reports/gaps and business analytical data reports
● Interviewed and hired candidates entering leadership job functions
● Conducted employee reviews and administered personal improvement goals
FedEx Express​, ​Nashville, TN (BNA) / Indianapolis, IN (IND) 1999 to 2011
Assistant Ramp Manager
● Certify new ramp employees on Company and Air Operations Policy
● Taught and certified team members on all types of ground support
equipment
● Coordinated sort team activities to meet aircraft departure times
● Accountable for customer service quality indexes
● Regularly maintain and audit both FAA and Air Operations Division files
● Effectively communicate with teams, flight crews, vendors and customers
EDUCATION B.S. Business, ​Indiana University Kelley School of Business August 2008
Specialization in Finance
Overall GPA: 3.6/4.0
COMPUTER SKILLS MS Excel, Word, PowerPoint
MS Access, Windows, MS Outlook, JAVA, ADOBE, IBM Mainframe
LANGUAGE English: Native language
Spanish: Intermediate Listener, Novice Speaker, Intermediate Reading and Writing

2. REFERENCES Available upon request