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Hotel Presentation
 
 
Things I Do Online
How many hotel rooms have you sold in the last year via Twitter?
Over €250,000 worth of business € 500,000 investment from UK market research agency  Recruitment needs  Countless speaking and media opportunities    Helped our blog grow to 110,000 Unique visitors per month   Allowed us to span 2 countries with 15 staff within space of 15 months  Never sent out one direct link to buy something
Social media is the 10% piece that brings the whole thing together but is never going  to be your entire online marketing strategy
Upcoming trends for next 12 months
 
 
 
 
Practical Tips
 
 
 
Simply Zesty Case Studies
Biggest channel for iPhone pre- registrations    Fraction of traditional marketing budget  Highly targeted and easy  to measure
 
Bringing together over 100 people in one city center bar  Extensive tradirional press coverage    Blog posts, photos, tweets, Facebook, Twitter, podcasts etc Lasting badge on Foursquare that will forever be credited with Vodafone  Bringing online communities to meet up in the real world is crucial. Can you find any networking events for your hotel?
 
Making Social media metrics driven Driving sales in store Offline / Online / Offline promotion  Dundrum store beat Grafton Street for first time ever   Users have content forever 
Resources Large brands would have 1-3 people full time on social media in Ireland depending on levels of customer service. Outside agency help to support. SMEs would have 1 full time/PR/Techie person on social media full time. Some agency help Small local businesses would have  1 person in house who would have  have many other roles. May be  feasible to send that one person  on training course.
One small piece of advice on how myself and many others book hotels based on one simple thing...
 
Thanks for listening  [email_address] @niallharbison

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Simply zesty - Niall Harbison

  • 2.  
  • 3.  
  • 4. Things I Do Online
  • 5. How many hotel rooms have you sold in the last year via Twitter?
  • 6. Over €250,000 worth of business € 500,000 investment from UK market research agency  Recruitment needs  Countless speaking and media opportunities    Helped our blog grow to 110,000 Unique visitors per month   Allowed us to span 2 countries with 15 staff within space of 15 months  Never sent out one direct link to buy something
  • 7. Social media is the 10% piece that brings the whole thing together but is never going  to be your entire online marketing strategy
  • 8. Upcoming trends for next 12 months
  • 9.  
  • 10.  
  • 11.  
  • 12.  
  • 14.  
  • 15.  
  • 16.  
  • 17. Simply Zesty Case Studies
  • 18. Biggest channel for iPhone pre- registrations    Fraction of traditional marketing budget  Highly targeted and easy  to measure
  • 19.  
  • 20. Bringing together over 100 people in one city center bar  Extensive tradirional press coverage    Blog posts, photos, tweets, Facebook, Twitter, podcasts etc Lasting badge on Foursquare that will forever be credited with Vodafone  Bringing online communities to meet up in the real world is crucial. Can you find any networking events for your hotel?
  • 21.  
  • 22. Making Social media metrics driven Driving sales in store Offline / Online / Offline promotion  Dundrum store beat Grafton Street for first time ever   Users have content forever 
  • 23. Resources Large brands would have 1-3 people full time on social media in Ireland depending on levels of customer service. Outside agency help to support. SMEs would have 1 full time/PR/Techie person on social media full time. Some agency help Small local businesses would have 1 person in house who would have  have many other roles. May be  feasible to send that one person  on training course.
  • 24. One small piece of advice on how myself and many others book hotels based on one simple thing...
  • 25.  
  • 26. Thanks for listening [email_address] @niallharbison