1. Cierra C. Michael
500 Gills Creek Parkway Apt 403
Columbia, SC 29209
(843)469-7278
cierramichael20@gmail.com
Objective
Seeking to grow and lead in a position with a prominent and recognized organization that will make use of my
education, training, interpersonal, and organizing skills.
Summary of Qualifications
Qualified and results oriented Retail Professional with 4 years of successfulexperience in positions of increasing
responsibility and duties.Dependable performer with a record of consistently meeting and exceeding sales goals or
meeting customer needs.Team player with polished interpersonal, and rapport building skills.
Professional Experience
Old Navy, North Charleston, SC
Sales Associate
06/2011 –05/2013
 Ensured that each customer receives outstanding service by providing a friendly environment, which
includes greeting and acknowledging every customer, and maintaining solid product knowledge
 Maintained an awareness of all promotions and advertisements
 Assist in floor moves, merchandising, and display maintenance
 Assist in processing and replenishing merchandise and monitoring floor stock
Urban Outfitters, Columbia, SC
SalesAssociate
06/2013-04/2014
Men’s Team Leader
05/2014-12/2014
SeniorWomen’s Team Leader
01/2015-Present
 Supports store management team in achieving a store environment that fosters creativity and employee
development
 Demonstrates proficiency in job knowledge (register controls, shipment tasks, fitting room guidelines)
 Assist in floor supervising within departments to ensure great customer service
 Exhibits strong Loss Prevention awareness and help ensure compliance to all inventory control measures
 Understand how to use company controls to react to trends and drive business (weekly walk through with
Department Manager, SM/SMM, weekly rack reports, and knowledge in EDW reports, etc.)
 Assist in merchandising and display projects, active role in season floor sets
 Uphold merchandising standards and ensure sales floor is stocked
 Participated in year end and inventory cycle counts
Skills
 Experience with InDesign Version 5 and Version 6
 Excellent typing skills with Microsoft Word
 Experience with Microsoft Excel
 Hobbies include blogging and social media: Tumblr and Instagram.

2. Education
University of South Carolina, Columbia, SC
Bachelor’s Degree in Journalism and Mass Communications (Expected Grad Spring 2014)
Advertising Major, Fashion Merchandising Minor
Professional Organizations
Fashion Board at the University of South Carolina
Director of Training,Fall 2013-Spring 2014
AAAS Fashion Show in association with A.BevyProductions
Director of Wardrobe, Fall 2012
Fashion Defined Concept Show in association with A.Bevy Productions
Director of Wardrobe, Fall 2014
Minority Assistance Peer Program at the University of South Carolina