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CINECA                                                                 UniService Integrated Solutions


University Enterprise
Portals as a
Distributed
Service
Platform


                     Antonio Storino
                     Head University Portals Division - Cineca Supercomputing Center
                     Project Manager National Research Portal - Ministry of University & Research
                     ITALY




mercoledì 23 giugno 2010
CINECA                              Soluzioni UniService




                            1
                           Cineca
                                               CINECA
mercoledì 23 giugno 2010
CINECA                                 Soluzioni UniService

1st national Supercomputing center
& 40-universities consortium
  •University Consortium
  •No-Profit
  •Founded in 1969

  •43 Members:
    • 40 Universities
    • 2 Research institutes
    • Italian Ministry of University
      and Research

  •1.3M Students + 15T teachers &
  employees served
  •Total turnover: ! 60 mil.
  •Employees: !550 (80% tech)

                                                  CINECA
mercoledì 23 giugno 2010
CINECA                                 Soluzioni UniService

1st national Supercomputing center
& 40-universities consortium
  •University Consortium
  •No-Profit
  •Founded in 1969

  •43 Members:
    • 40 Universities
    • 2 Research institutes
    • Italian Ministry of University
      and Research

  •1.3M Students + 15T teachers &
  employees served
  •Total turnover: ! 60 mil.
  •Employees: !550 (80% tech)

                                                  CINECA
mercoledì 23 giugno 2010
CINECA                               Soluzioni UniService

1st national Supercomputing center
& 40-universities consortium
     •Mission & Core
       Activities:
     •Supercomputing services
       for scientific research
     •ICT services for the
       Italian Ministry of
       university and research




                                                CINECA
mercoledì 23 giugno 2010
CINECA                                                Soluzioni UniService

1st national Supercomputing center
& 40-universities consortium
     •Mission & Core               Administrative
                                    Applications
       Activities:
     •Supercomputing services         Portals
       for scientific research      E-learning
                                  Online services
     •ICT services for the
       Italian Ministry of       System Integration
       university and research
     •ICT services for
       universities


                                                                 CINECA
mercoledì 23 giugno 2010
CINECA                                       Soluzioni UniService




                                  2
                           University Portals:
                             Cineca’s Way
                                                        CINECA
mercoledì 23 giugno 2010
EUNIS 2010


 Stakeholders
                                 Inside                                   Outside (really outside?)
 Students                                                       Business
 Teachers                                                       Universities in Italy, EU, World
 Personnel                                                      Press and Media
 Dean Office                                                     Ministry of University and
 General Manager Office                                          Research
 CIO                                                            School
 Academic Senate                                                Prospect students, teachers,
 Communication and Marketing                                    researchers, employees
 offices                                                         Local istitutions
 Editorial offices                                               National and EU istitutions
(C)2010 CINECA. Tutti i diritti sono riservati.   Portali di Ateneo - uniservice@cineca.it         CINECA
mercoledì 23 giugno 2010
EUNIS 2010


 Use cases
                     Users wish to:

              • Register to U and services and pay on-line
              • Have Student Office always on-line
              • Collaborate on-line with colleagues and teachers, sharing
                     documents, calendars, ...

              • Talk live in audio-video
              • Share opportunity to make and buy patents and innovation
              • Access and contribute to all digital assets in U
              • … hundreds of other things


(C)2010 CINECA. Tutti i diritti sono riservati.   Portali di Ateneo - uniservice@cineca.it   CINECA
mercoledì 23 giugno 2010
EUNIS 2010


 Use cases
                     University wish to:
              •      Consider researchers, labs, instrimentations, patents,
                     people network as assets

              •      Increase overall services governance

              •      Reduce operative costs for services

              •      Protect intellectual property of its digital assets and
                     products of teaching and research

              •      Sharing the opportunity to grow with businesses and
                     institutions

              •      … hundreds of other things


(C)2010 CINECA. Tutti i diritti sono riservati.   Portali di Ateneo - uniservice@cineca.it   CINECA
mercoledì 23 giugno 2010
EUNIS 2010


 Use cases

              Cineca unique role into national university system
              helps collect use cases/issues and build a model of

                                   U Service Delivery Plaform




(C)2010 CINECA. Tutti i diritti sono riservati.   Portali di Ateneo - uniservice@cineca.it   CINECA
mercoledì 23 giugno 2010
EUNIS 2010


 University 2.0+
      Social, Enterprise 2.0 model
      Federated
      Multichannel
      Simple to use
      Trusted and Complete (i.e The effect of quality
      information)
      Open standard-based
      Cutting edge technology is (only) one of the keys
(C)2010 CINECA. Tutti i diritti sono riservati.   Portali di Ateneo - uniservice@cineca.it   CINECA
mercoledì 23 giugno 2010
CINECA                                                    Soluzioni UniService




                           No                   But

                                     1-Stop-Shop for Services

                Content Management   1-Personalized online Desktop

                                     1-Integrated distributed service
                                     platform




                                                                     CINECA
mercoledì 23 giugno 2010
Taming the beast

    •       Duplicate services
            +more operative costs +more complex daily life for students

    •       Poor integration between applications inside U and
            with suppliers
    •       Many technologies, and in-house (no-) standards
            +lack of integration -poor governance +more costs

    •       No systemic view
            -no strategic planning for services +more operative costs -no good
            brand building

    •       U are functional organizations, not processes
            oriented
                                                                            CINECA
mercoledì 23 giugno 2010
Redundant Information Systems
                      Chaos: silos needs of consolidation




                                                            CINECA
mercoledì 23 giugno 2010
Poor talk
                           Chaos: silos needs to talk




                                                        CINECA
mercoledì 23 giugno 2010
Poor talk with the world

          Chaos: silos needs to talk outside University




                                                          Business, Universities, EU, Ministry, Schools, ...
                                                                                                           CINECA
mercoledì 23 giugno 2010
Easy is better
                      Chaos: silos needs of consolidation       Complexity simplified




                                                            →




                                                                                        CINECA
mercoledì 23 giugno 2010
Our target: integration by process
                               Processi disconnessi tra i silos                                                      Processi modellati sull’organizzazione
               Comunicazione    Contabilità e       Ricerca         Didattica     Logistica   N-Applicazioni
                   web              HR




                                                                                                               Comunicazione   Contabilità e
                                                                                                                   web             HR               Ricerca          Didattica     Logistica   N-Applicazioni

                                                                                                                                                                  producti
                    CM          SFA    Product   product    SCM   product   DB   LMS    B2B        ERP             CRM         SFA    Prodict    product    SCM              DB   LMS    B2B        ERP
                                                                                                                                                                    nfo.
                                                                                   Inv                                                                                               Inv
                                                      ERP             MES                                                                            ERP.              MES
                                                                                  MGMT                                                                                              MGMT




                                            Infrastruttura non-enterprise                                                                       Infrastruttura enterprise



               I processi reali attraversano l’organizzazione,                                                  Modelli BPM simulano, eseguono, gestiscono,
                          i sistemi e le applicazioni                                                            monitorano, & ottimizzano questi Processi.




                                                                                                                                                                                                      CINECA
mercoledì 23 giugno 2010
U portal is a federated portal



                                     Federated portal




                                                                  Departments, faculty and
                                                                        external providers




                             CINECA
                           Portal Services          J2EE   .NET      PHP




mercoledì 23 giugno 2010
Content multichannel management                                                                     Phase 1



                                                                 Social network


                                                  Contents                                                    Documents
                 Media Library                                                                                 Math &
                 University TV                                                                                  CAD
                Video streaming




                                                                                                                   Calendar
Live2Learning
“lesson recorded”




                          Radio
                    live and podcast                                                                    CRM and ERP
                                                  e-Learning                                 LDAP
(C)2010 CINECA. Tutti i diritti sono riservati.         Portali di Ateneo - uniservice@cineca.it
                                                         Portali di Ateneo - uniservice@cineca.it                     CINECA
mercoledì 23 giugno 2010
Content multichannel management                                                                     Phase 2




                                                                Social
                                                                network
                                                  Contents
                                                                                                              Documents
                 Media Library                                                                                 Math &
                 University TV                                                                                  CAD
                Video streaming                                           Pagina mixata




                                                                                                                    Calendar
Live2Learning
“lesson recorded”




                          Radio
                    live and podcast                                                                    CRM & ERP
                                                  e-Learning                                 LDAP
(C)2010 CINECA. Tutti i diritti sono riservati.         Portali di Ateneo - uniservice@cineca.it                     CINECA
mercoledì 23 giugno 2010
CINECA                                                                                    Soluzioni UniService
                                                   Portal



                                              Services exposed
                              Public portal | Internal portal | Single services in SaaS




                           Shared Services and Integration Infrastructure
                                            Service Delivery Platform




                                            Applications and IS
                                 in Cineca, in-house or outside the university perimeter
                                                […others ERP, CRM, SI]



                                                                                                     CINECA
mercoledì 23 giugno 2010
CINECA                                                                             Soluzioni UniService

UniService: PaaS + SaaS service delivery
      University 1         University 2         ...         University n



                                                                                    University
                             Services exposed
            Public portal | Internal portal | Single services in SaaS                   1
                                                                                    (php, .Net, Java)


                     Shared Services and Integration
                             Infrastructure                                                ...
                           Service Delivery Platform


                           Applications and IS                                      University
           in Cineca, in-house or outside the university perimeter                      n
                                                                           SaaS      (php, .Net, Java)

     located in Cineca                                                            located in University

                                                                                                 CINECA
mercoledì 23 giugno 2010
CINECA                                                           Soluzioni UniService

UniService: PaaS + SaaS service delivery

                   !"#'%&*#+,)             !"#$%&'#(%)
                  -"./&012/")
                     $,*+%0)               !"##$%&'()"%*
                                            !"++(,"-()"%*
                           780#")799*)
                                         72-4"%(+*7-"/$')>&:;*
                             $+:8%"+)
                            ;%*%1&(<)
                            7((/:"26)            678*
                               =;)
                                            ?%&@2/*02(-'5*
                           345%1&"#"6)     9/2%):;*<*=''244*

                    ><#&8)?1&+,)799*)      ./$'()"%*01('2*
                                           3242(-'5*01('2*


                                                                            CINECA
mercoledì 23 giugno 2010
Loosely coupled!Architecture




                               CINECA
mercoledì 23 giugno 2010
Standards-driven




mercoledì 23 giugno 2010
CINECA                                    Soluzioni UniService




     Portal enterprise as a bridge
     between University and Business
     Industry e Academic liason gateway




                                                     CINECA
mercoledì 23 giugno 2010
a.storino@cineca.it
                           uniservice@cineca.it


                                                    CINECA
mercoledì 23 giugno 2010

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University Enterprise Portals as a Distributed Service Platform

  • 1. CINECA UniService Integrated Solutions University Enterprise Portals as a Distributed Service Platform Antonio Storino Head University Portals Division - Cineca Supercomputing Center Project Manager National Research Portal - Ministry of University & Research ITALY mercoledì 23 giugno 2010
  • 2. CINECA Soluzioni UniService 1 Cineca CINECA mercoledì 23 giugno 2010
  • 3. CINECA Soluzioni UniService 1st national Supercomputing center & 40-universities consortium •University Consortium •No-Profit •Founded in 1969 •43 Members: • 40 Universities • 2 Research institutes • Italian Ministry of University and Research •1.3M Students + 15T teachers & employees served •Total turnover: ! 60 mil. •Employees: !550 (80% tech) CINECA mercoledì 23 giugno 2010
  • 4. CINECA Soluzioni UniService 1st national Supercomputing center & 40-universities consortium •University Consortium •No-Profit •Founded in 1969 •43 Members: • 40 Universities • 2 Research institutes • Italian Ministry of University and Research •1.3M Students + 15T teachers & employees served •Total turnover: ! 60 mil. •Employees: !550 (80% tech) CINECA mercoledì 23 giugno 2010
  • 5. CINECA Soluzioni UniService 1st national Supercomputing center & 40-universities consortium •Mission & Core Activities: •Supercomputing services for scientific research •ICT services for the Italian Ministry of university and research CINECA mercoledì 23 giugno 2010
  • 6. CINECA Soluzioni UniService 1st national Supercomputing center & 40-universities consortium •Mission & Core Administrative Applications Activities: •Supercomputing services Portals for scientific research E-learning Online services •ICT services for the Italian Ministry of System Integration university and research •ICT services for universities CINECA mercoledì 23 giugno 2010
  • 7. CINECA Soluzioni UniService 2 University Portals: Cineca’s Way CINECA mercoledì 23 giugno 2010
  • 8. EUNIS 2010 Stakeholders Inside Outside (really outside?) Students Business Teachers Universities in Italy, EU, World Personnel Press and Media Dean Office Ministry of University and General Manager Office Research CIO School Academic Senate Prospect students, teachers, Communication and Marketing researchers, employees offices Local istitutions Editorial offices National and EU istitutions (C)2010 CINECA. Tutti i diritti sono riservati. Portali di Ateneo - uniservice@cineca.it CINECA mercoledì 23 giugno 2010
  • 9. EUNIS 2010 Use cases Users wish to: • Register to U and services and pay on-line • Have Student Office always on-line • Collaborate on-line with colleagues and teachers, sharing documents, calendars, ... • Talk live in audio-video • Share opportunity to make and buy patents and innovation • Access and contribute to all digital assets in U • … hundreds of other things (C)2010 CINECA. Tutti i diritti sono riservati. Portali di Ateneo - uniservice@cineca.it CINECA mercoledì 23 giugno 2010
  • 10. EUNIS 2010 Use cases University wish to: • Consider researchers, labs, instrimentations, patents, people network as assets • Increase overall services governance • Reduce operative costs for services • Protect intellectual property of its digital assets and products of teaching and research • Sharing the opportunity to grow with businesses and institutions • … hundreds of other things (C)2010 CINECA. Tutti i diritti sono riservati. Portali di Ateneo - uniservice@cineca.it CINECA mercoledì 23 giugno 2010
  • 11. EUNIS 2010 Use cases Cineca unique role into national university system helps collect use cases/issues and build a model of U Service Delivery Plaform (C)2010 CINECA. Tutti i diritti sono riservati. Portali di Ateneo - uniservice@cineca.it CINECA mercoledì 23 giugno 2010
  • 12. EUNIS 2010 University 2.0+ Social, Enterprise 2.0 model Federated Multichannel Simple to use Trusted and Complete (i.e The effect of quality information) Open standard-based Cutting edge technology is (only) one of the keys (C)2010 CINECA. Tutti i diritti sono riservati. Portali di Ateneo - uniservice@cineca.it CINECA mercoledì 23 giugno 2010
  • 13. CINECA Soluzioni UniService No But 1-Stop-Shop for Services Content Management 1-Personalized online Desktop 1-Integrated distributed service platform CINECA mercoledì 23 giugno 2010
  • 14. Taming the beast • Duplicate services +more operative costs +more complex daily life for students • Poor integration between applications inside U and with suppliers • Many technologies, and in-house (no-) standards +lack of integration -poor governance +more costs • No systemic view -no strategic planning for services +more operative costs -no good brand building • U are functional organizations, not processes oriented CINECA mercoledì 23 giugno 2010
  • 15. Redundant Information Systems Chaos: silos needs of consolidation CINECA mercoledì 23 giugno 2010
  • 16. Poor talk Chaos: silos needs to talk CINECA mercoledì 23 giugno 2010
  • 17. Poor talk with the world Chaos: silos needs to talk outside University Business, Universities, EU, Ministry, Schools, ... CINECA mercoledì 23 giugno 2010
  • 18. Easy is better Chaos: silos needs of consolidation Complexity simplified → CINECA mercoledì 23 giugno 2010
  • 19. Our target: integration by process Processi disconnessi tra i silos Processi modellati sull’organizzazione Comunicazione Contabilità e Ricerca Didattica Logistica N-Applicazioni web HR Comunicazione Contabilità e web HR Ricerca Didattica Logistica N-Applicazioni producti CM SFA Product product SCM product DB LMS B2B ERP CRM SFA Prodict product SCM DB LMS B2B ERP nfo. Inv Inv ERP MES ERP. MES MGMT MGMT Infrastruttura non-enterprise Infrastruttura enterprise I processi reali attraversano l’organizzazione, Modelli BPM simulano, eseguono, gestiscono, i sistemi e le applicazioni monitorano, & ottimizzano questi Processi. CINECA mercoledì 23 giugno 2010
  • 20. U portal is a federated portal Federated portal Departments, faculty and external providers CINECA Portal Services J2EE .NET PHP mercoledì 23 giugno 2010
  • 21. Content multichannel management Phase 1 Social network Contents Documents Media Library Math & University TV CAD Video streaming Calendar Live2Learning “lesson recorded” Radio live and podcast CRM and ERP e-Learning LDAP (C)2010 CINECA. Tutti i diritti sono riservati. Portali di Ateneo - uniservice@cineca.it Portali di Ateneo - uniservice@cineca.it CINECA mercoledì 23 giugno 2010
  • 22. Content multichannel management Phase 2 Social network Contents Documents Media Library Math & University TV CAD Video streaming Pagina mixata Calendar Live2Learning “lesson recorded” Radio live and podcast CRM & ERP e-Learning LDAP (C)2010 CINECA. Tutti i diritti sono riservati. Portali di Ateneo - uniservice@cineca.it CINECA mercoledì 23 giugno 2010
  • 23. CINECA Soluzioni UniService Portal Services exposed Public portal | Internal portal | Single services in SaaS Shared Services and Integration Infrastructure Service Delivery Platform Applications and IS in Cineca, in-house or outside the university perimeter […others ERP, CRM, SI] CINECA mercoledì 23 giugno 2010
  • 24. CINECA Soluzioni UniService UniService: PaaS + SaaS service delivery University 1 University 2 ... University n University Services exposed Public portal | Internal portal | Single services in SaaS 1 (php, .Net, Java) Shared Services and Integration Infrastructure ... Service Delivery Platform Applications and IS University in Cineca, in-house or outside the university perimeter n SaaS (php, .Net, Java) located in Cineca located in University CINECA mercoledì 23 giugno 2010
  • 25. CINECA Soluzioni UniService UniService: PaaS + SaaS service delivery !"#'%&*#+,) !"#$%&'#(%) -"./&012/") $,*+%0) !"##$%&'()"%* !"++(,"-()"%* 780#")799*) 72-4"%(+*7-"/$')>&:;* $+:8%"+) ;%*%1&(<) 7((/:"26) 678* =;) ?%&@2/*02(-'5* 345%1&"#"6) 9/2%):;*<*=''244* ><#&8)?1&+,)799*) ./$'()"%*01('2* 3242(-'5*01('2* CINECA mercoledì 23 giugno 2010
  • 26. Loosely coupled!Architecture CINECA mercoledì 23 giugno 2010
  • 28. CINECA Soluzioni UniService Portal enterprise as a bridge between University and Business Industry e Academic liason gateway CINECA mercoledì 23 giugno 2010
  • 29. a.storino@cineca.it uniservice@cineca.it CINECA mercoledì 23 giugno 2010