This document discusses CINECA's approach to developing university enterprise portals as a distributed service platform. CINECA is Italy's national supercomputing center and consortium of 40 universities. It provides ICT services to universities and the Ministry of University and Research. CINECA sees an opportunity to create a unified portal and service delivery platform to improve integration across universities' disparate systems and applications, reduce costs, and facilitate collaboration both within and outside of universities. The platform would provide a single access point for various services, be standards-based and loosely coupled, and help connect universities with businesses and industry.
University Enterprise Portals as a Distributed Service Platform
1. CINECA UniService Integrated Solutions
University Enterprise
Portals as a
Distributed
Service
Platform
Antonio Storino
Head University Portals Division - Cineca Supercomputing Center
Project Manager National Research Portal - Ministry of University & Research
ITALY
mercoledì 23 giugno 2010
3. CINECA Soluzioni UniService
1st national Supercomputing center
& 40-universities consortium
•University Consortium
•No-Profit
•Founded in 1969
•43 Members:
• 40 Universities
• 2 Research institutes
• Italian Ministry of University
and Research
•1.3M Students + 15T teachers &
employees served
•Total turnover: ! 60 mil.
•Employees: !550 (80% tech)
CINECA
mercoledì 23 giugno 2010
4. CINECA Soluzioni UniService
1st national Supercomputing center
& 40-universities consortium
•University Consortium
•No-Profit
•Founded in 1969
•43 Members:
• 40 Universities
• 2 Research institutes
• Italian Ministry of University
and Research
•1.3M Students + 15T teachers &
employees served
•Total turnover: ! 60 mil.
•Employees: !550 (80% tech)
CINECA
mercoledì 23 giugno 2010
5. CINECA Soluzioni UniService
1st national Supercomputing center
& 40-universities consortium
•Mission & Core
Activities:
•Supercomputing services
for scientific research
•ICT services for the
Italian Ministry of
university and research
CINECA
mercoledì 23 giugno 2010
6. CINECA Soluzioni UniService
1st national Supercomputing center
& 40-universities consortium
•Mission & Core Administrative
Applications
Activities:
•Supercomputing services Portals
for scientific research E-learning
Online services
•ICT services for the
Italian Ministry of System Integration
university and research
•ICT services for
universities
CINECA
mercoledì 23 giugno 2010
7. CINECA Soluzioni UniService
2
University Portals:
Cineca’s Way
CINECA
mercoledì 23 giugno 2010
8. EUNIS 2010
Stakeholders
Inside Outside (really outside?)
Students Business
Teachers Universities in Italy, EU, World
Personnel Press and Media
Dean Office Ministry of University and
General Manager Office Research
CIO School
Academic Senate Prospect students, teachers,
Communication and Marketing researchers, employees
offices Local istitutions
Editorial offices National and EU istitutions
(C)2010 CINECA. Tutti i diritti sono riservati. Portali di Ateneo - uniservice@cineca.it CINECA
mercoledì 23 giugno 2010
9. EUNIS 2010
Use cases
Users wish to:
• Register to U and services and pay on-line
• Have Student Office always on-line
• Collaborate on-line with colleagues and teachers, sharing
documents, calendars, ...
• Talk live in audio-video
• Share opportunity to make and buy patents and innovation
• Access and contribute to all digital assets in U
• … hundreds of other things
(C)2010 CINECA. Tutti i diritti sono riservati. Portali di Ateneo - uniservice@cineca.it CINECA
mercoledì 23 giugno 2010
10. EUNIS 2010
Use cases
University wish to:
• Consider researchers, labs, instrimentations, patents,
people network as assets
• Increase overall services governance
• Reduce operative costs for services
• Protect intellectual property of its digital assets and
products of teaching and research
• Sharing the opportunity to grow with businesses and
institutions
• … hundreds of other things
(C)2010 CINECA. Tutti i diritti sono riservati. Portali di Ateneo - uniservice@cineca.it CINECA
mercoledì 23 giugno 2010
11. EUNIS 2010
Use cases
Cineca unique role into national university system
helps collect use cases/issues and build a model of
U Service Delivery Plaform
(C)2010 CINECA. Tutti i diritti sono riservati. Portali di Ateneo - uniservice@cineca.it CINECA
mercoledì 23 giugno 2010
12. EUNIS 2010
University 2.0+
Social, Enterprise 2.0 model
Federated
Multichannel
Simple to use
Trusted and Complete (i.e The effect of quality
information)
Open standard-based
Cutting edge technology is (only) one of the keys
(C)2010 CINECA. Tutti i diritti sono riservati. Portali di Ateneo - uniservice@cineca.it CINECA
mercoledì 23 giugno 2010
13. CINECA Soluzioni UniService
No But
1-Stop-Shop for Services
Content Management 1-Personalized online Desktop
1-Integrated distributed service
platform
CINECA
mercoledì 23 giugno 2010
14. Taming the beast
• Duplicate services
+more operative costs +more complex daily life for students
• Poor integration between applications inside U and
with suppliers
• Many technologies, and in-house (no-) standards
+lack of integration -poor governance +more costs
• No systemic view
-no strategic planning for services +more operative costs -no good
brand building
• U are functional organizations, not processes
oriented
CINECA
mercoledì 23 giugno 2010
16. Poor talk
Chaos: silos needs to talk
CINECA
mercoledì 23 giugno 2010
17. Poor talk with the world
Chaos: silos needs to talk outside University
Business, Universities, EU, Ministry, Schools, ...
CINECA
mercoledì 23 giugno 2010
18. Easy is better
Chaos: silos needs of consolidation Complexity simplified
→
CINECA
mercoledì 23 giugno 2010
19. Our target: integration by process
Processi disconnessi tra i silos Processi modellati sull’organizzazione
Comunicazione Contabilità e Ricerca Didattica Logistica N-Applicazioni
web HR
Comunicazione Contabilità e
web HR Ricerca Didattica Logistica N-Applicazioni
producti
CM SFA Product product SCM product DB LMS B2B ERP CRM SFA Prodict product SCM DB LMS B2B ERP
nfo.
Inv Inv
ERP MES ERP. MES
MGMT MGMT
Infrastruttura non-enterprise Infrastruttura enterprise
I processi reali attraversano l’organizzazione, Modelli BPM simulano, eseguono, gestiscono,
i sistemi e le applicazioni monitorano, & ottimizzano questi Processi.
CINECA
mercoledì 23 giugno 2010
20. U portal is a federated portal
Federated portal
Departments, faculty and
external providers
CINECA
Portal Services J2EE .NET PHP
mercoledì 23 giugno 2010
21. Content multichannel management Phase 1
Social network
Contents Documents
Media Library Math &
University TV CAD
Video streaming
Calendar
Live2Learning
“lesson recorded”
Radio
live and podcast CRM and ERP
e-Learning LDAP
(C)2010 CINECA. Tutti i diritti sono riservati. Portali di Ateneo - uniservice@cineca.it
Portali di Ateneo - uniservice@cineca.it CINECA
mercoledì 23 giugno 2010
22. Content multichannel management Phase 2
Social
network
Contents
Documents
Media Library Math &
University TV CAD
Video streaming Pagina mixata
Calendar
Live2Learning
“lesson recorded”
Radio
live and podcast CRM & ERP
e-Learning LDAP
(C)2010 CINECA. Tutti i diritti sono riservati. Portali di Ateneo - uniservice@cineca.it CINECA
mercoledì 23 giugno 2010
23. CINECA Soluzioni UniService
Portal
Services exposed
Public portal | Internal portal | Single services in SaaS
Shared Services and Integration Infrastructure
Service Delivery Platform
Applications and IS
in Cineca, in-house or outside the university perimeter
[…others ERP, CRM, SI]
CINECA
mercoledì 23 giugno 2010
24. CINECA Soluzioni UniService
UniService: PaaS + SaaS service delivery
University 1 University 2 ... University n
University
Services exposed
Public portal | Internal portal | Single services in SaaS 1
(php, .Net, Java)
Shared Services and Integration
Infrastructure ...
Service Delivery Platform
Applications and IS University
in Cineca, in-house or outside the university perimeter n
SaaS (php, .Net, Java)
located in Cineca located in University
CINECA
mercoledì 23 giugno 2010
28. CINECA Soluzioni UniService
Portal enterprise as a bridge
between University and Business
Industry e Academic liason gateway
CINECA
mercoledì 23 giugno 2010