This Lecture introduces students to Reference Sources.
It discusses both print and digital Sources of Information, including features which are need.
The Lecture asks various questions regarding the new skills needed by the user to survive in the digital arena.
Additionally, Assignment ground-rules are also suggested, including International methods of citation, citation tools and also note-taking skills.
6. The Information Process Ferreira et al, 2007) “ Alteration in the information process demand new skills from any professional in an organization, particularly regarding digital information.”
7. Available Features Digital Face-to-PC OPAC Search Services Dbases Conventional Face-to-face Physical access Real-time CD ROMS
17. Core Competencies Ferreira et al, 2007) Service Aspects Sources Aspects “ Core competencies are understood as: a proper attitude & capacity to exercise a wide number of functions or occupy various positions, even simultaneously which requires flexibility.”
20. (Keyama, 1999, p. 51 in Viles, 2009) Virtual Reference (VR) “ an electronic mediation” “ Cyberspace users prefer anonymity to in-person, over-the-desk delivery of reference service.”
21. (Ruppel & Fagan, 2002 in Nilsen, 2004 Physical Ref. vs VR “ Q: Why users usually do not ask for help at a traditional library” 29% Staff did not look like they want to help; look too busy; 23% Felt stupid for not knowing the answer already; 17% Did not bother to go to the library;
22. (Ruppel & Fagan, 2002 in Nilsen, 2004 Physical Ref. vs VR “ Q: Why users usually do not ask for help at a traditional library” 10% Did not think the person would know the answer; 23% Did not want to get up from the computer.
23. (Nilsen, 2004 Physical Ref. vs VR Writing vs Speaking “ It took me more to compose my question than to ask face-to-face” “ This seemed to be a very abrupt response…I took the impression that the librarian was slightly exasperated with me”
24. (Nilsen, 2004) Virtual Reference (VR) ALA 2003 “ VR is, reference initiated electronically, often in real-time, where users employ computers or other Internet technology to communicate with librarians without being physically present.”
25. (Nilsen, 2004) Virtual Reference (VR) ALA 2003 “ While online sources are often utilzed in provision of VR, use of e-sources in seeking answers is not in itself VR.”
26. (Nilsen, 2004) Virtual Reference (VR) ALA 2003 “ VR queries are often followed-up by telephone, fax & regular email, even though these models of communication are not considered virtual.”
29. Virtual Reference (VR) (Sloan, 2004 in Kwon, 2006) “… it is estimated that approx. 76 collaborative VR services exist since 2004” “ 77% - very likely to use the service again…68.2% - Excellent service (n=417)”
30. Quality of Information “ the quality of the information is the most important consideration in selecting an information source when the information sources available to users are equivalent in their information-yielding potential.” (Orr, 1970 in Bronstein, 2010)
34. (Bronstein, 2010) “… accessibility of the source and the quality…” Reference Sources … speed & comfortability vs … a ccuracy … r eliability … a uthority
35. Internet: A Reference Source? “… If it looks good… it must be good.” (Webb, 2008, p. 133)
36. IL…Research Skills…LLL “ IL skills, closely allied to research skills of academia, also require an ability to read and think critically, as well as to problem-solve effectively.” (Webb, 2008, p. 128)
37.
38. (Dewald & Silvius’s, 2005 in Bronstein, 2010) “… Web's ease of use and timeliness contributed to its heavy utilization. However, overall satisfaction with library databases was higher because of their accuracy and format . “ Reference Sources
39. (webb, 2008, pp. 20-21) “… ICT facilitated the capture, storage and dissemination of information… Easily accessible across time zones & geographical boundaries.“ Information Access
78. Citation Methods Author’s Name: In-Text citation In general, when writing for a professional publication, it is good practice to make reference to other relevant published work. This view has been supported in the work of Cormack (1994). http://libweb.anglia.ac.uk/referencing/harvard.htm http://libweb.anglia.ac.uk/referencing/files/Harvard_referencing_2010.pdf Author, Date (Harvard)
79. Citation Methods Author’s Name: In-Text citation Making reference to published work appears to be characteristic of writing for a professional audience (Cormack, 1994). Author, Date (Harvard)
80. Citation Methods Journal Articles: Reference List Boughton, J.M., 2002. The Bretton Woods proposal: an indepth look. Political Science Quarterly , 42(6), pp.564-78. Perry, C., 2001. What health care assistants know about clean hands. Nursing Times , 97(22), pp.63-64. Cox, C., 2002. What health care assistants know about clean hands. Nursing today , Spring Issue, pp.647-85. Author, Date (Harvard)
81. Citation Methods Corporate Authors: In-Text Citation 1st citation: … research in 2006 undertaken by the Royal College of Nursing (RCN) has shown that … 2nd citation: More recently the RCN (2007) has issued guidelines http://libweb.anglia.ac.uk/referencing/harvard.htm http://libweb.anglia.ac.uk/referencing/files/Harvard_referencing_2010.pdf Author, Date (Harvard)
82. Citation Methods Author’s Name: In-Text citation Wordsworth stated that Romantic poetry was marked by a "spontaneous overflow of powerful feelings" (263). Romantic poetry is characterized by the "spontaneous overflow of powerful feelings" (Wordsworth 263). http://owl.english.purdue.edu/owl/resource/747/2/ MLA
83. Citation Methods Book with One Author: Reference List Wordsworth, William. Lyrical Ballads . London: Oxford U.P., 1967. Print. http://owl.english.purdue.edu/owl/resource/747/2/ MLA
84. Citation Methods Book with One Author: In-Text Citation: Adding own Words Jan Harold Brunvand, in an essay on urban legends, states: "some individuals [ who retell urban legends ] make a point of learning every rumor or tale" (78). http://owl.english.purdue.edu/owl/resource/747/2/ MLA
85. Citation Methods Same Author: Reference List Burke, Kenneth. A Grammar of Motives . [...] ---. A Rhetoric of Motives . [...] http://owl.english.purdue.edu/owl/resource/747/2/ MLA
95. Citation Methods http://www.uwp.edu/departments/library/guides/turabian.htm Editor as Author: In-Text Citation These are multiple historic meanings of the Spanish civil war (Roe 1995, 22) Editor as Author: Reference List Roe, Nicholas, ed. 1995. Keats and history. New York: Cambridge University Press. Turabian
97. Ground Rules for Web Evaluation Type of Website Authors Dates: Creation & Update Type of URL
98. Note Taking Notes With pages C O M M E N T S Bibliographic Details Q U E S T I O N S
99. Note Taking Group: Authors/Tags Notes With pages C O M M E N T S Bibliographic Details Q U E S T I O N S Notes With pages C O M M E N T S Bibliographic Details Q U E S T I O N S Notes With pages C O M M E N T S Bibliographic Details Q U E S T I O N S Notes With pages C O M M E N T S Bibliographic Details Q U E S T I O N S
110. References Bronstein, J. (2010). “Selecting and using information sources: Source preferences and information pathways of Israeli library and information science”, Information Research , 15(4), viewed online on February 8, 2011, <http://informationr.net/ir/15-4/paper447.html>. Evans, C. (2003). “Managing for knowledge: Hr’s strategic role”, Butterworth-Heinemann, Amsterdam. Ferreira, F. et al. (2007). “Information professionals in Brazil: Core competencies and professional development”, Information Research , 12(2), viewed online on July 20, 2011, from <http://informationr.net/ir/12-2/paper299.html>. Johson, C. A. (2004). “Choosing people: The role of social capital information seeking behaviour”, Information Research , 10(1) , viewed online on September 1, 2011, <http://informationr.net/ir/10-1/paper201.html>. Kwon, N. (2006). “User satisfaction with referrals to a collaborative virtual reference service”, Information Research , 11(2), viewed online on May 20, 2011, from <http://informationr.net/ir/11-2/paper246.html>. Nilsen, K. (2004). “The library visit study: User experiences at the virtual reference desk”, Information Research , 9(2), viewed online on May 20, 2011, from <http://informationr.net/ir/9-2/paper171.html>. Smith, A. G. (2000). “Search features of digital libraries”, Information Research , 5(3), viewed online on July 10, 2011, from <http://informationr.net/ir/5-3/paper73.html>. Viles, A. (2009). “Discussion group on reference work report”, IFLA, viewed online on February 15, 2011, from <http://archive.ifla.org/VII/dg/dgrw/dp99-06.htm>. Webb, J. (2008). “Strategic information management: A practitioner’s guide”, Chandos Pub., Oxford, England.