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Usability & the  Connecticut State Library Web Site Stephanie Willen Brown  Electronic Resources Librarian University of Connecticut [email_address]   860.486.4855
 
Act Like a User:  Find an Obituary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
http://www.nh.gov/nhsl/
http://www.lib.az.us/
http://www.library.ca.gov/
Today ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why Should We Care About UX? ,[object Object],[object Object],[object Object]
The Elements of User Experience ,[object Object],[object Object]
What  is  Usability? ,[object Object],Jakob Nielsen, Usability 101
Components of Good Design ,[object Object],[object Object],[object Object],[object Object],[object Object]
How to Achieve Good Design ,[object Object],[object Object],[object Object]
Thinking Like a User ,[object Object],Peter Morville,  Ambient Findability
Consistency ,[object Object],[object Object],[object Object]
Above the Fold
Pretty! Functional?
Reading Online: Proust ,[object Object],Swann’s Way / Marcel Proust
Text-heavy Home Page
Which is Easiest to Understand? Type Books  |  Journals  |  Reports  |  Videos  |  Web Sites Sciences Biology  |  Chemistry  |  Microbiology  |  Physics  |  Zoology Biology Books Chemistry Journals Microbiology Physics Reports Videos Web Sites Zoology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Arguably … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Satisfaction?? http://www.nysl.nysed.gov/mssc/posters.htm
Jargon to Library Users ,[object Object],[object Object]
Jargon for Travelers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How Identify Site Problems? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Usability Testing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Suggested Usability Setup Facilitator Participant @ computer Note-taker 2 Note-taker 1
Read to the “Tester”
UConn’s Database Locator
UConn’s Redesign Goals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Usage Log Analysis ,[object Object],[object Object],[object Object],[object Object]
Query Log Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Usability Testing:  3 Rounds ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Usability Tasks ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
Browse by Topic    Business
 
Find a Database Named ERIC
Diabetes Article, I diabetes
Diabetes Article, II
Focus Groups vs. Usability Testing  ,[object Object],[object Object],[object Object],[object Object]
 
What We Did ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
http://rdl.lib.uconn.edu/bySubject.php
Best Bets in Library Science
UConn’s Database Descriptions, I ,[object Object]
Database Description, Essential Info ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
UConn’s Database Description, II ,[object Object],[object Object]
Final Round of Testing
Tech Notes ,[object Object],[object Object],[object Object],[object Object],[object Object]
UConn Redesign Team ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Break
@ CSLib.org
Visits to Conn. State Library, 2008 ytd
Most Popular Queries    CSLib.org ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Most Visited Pages ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
3 Scenarios; Volunteers Requested ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Library Services for the Blind
Find Pennsylvania Statutes
Record Retention & Disposal
Discuss Testing Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Group Assessment of More Sites ,[object Object],[object Object],[object Object],[object Object],Patron hat Librarian hat
http://www.library.state.ak.us/
http://libraries.vermont.gov/
http://www.aclin.org/
http://www.cyberdriveillinois.com/departments/library/home.html
http://winslo.state.oh.us/
Pretty But Not Functional http://www.lva.lib.va.us/
http://www.kdla.ky.gov/
For More Information ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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  1. Start with some questions about creating / using web sites Ever had a problem using a web site? Your fault? Theirs? Important strategy to improve web sites is usability – and the focus of today’s talk… But first Who has a sense of what usability is? Anyone done any usability testing? http://www.sxc.hu/photo/453218 Go to https://spirit.lib.uconn.edu/ERM//index.php?liaisonEditSubjectPage= & bookmark tab