Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...
New decade new thinking
1. Minnesota ASP
March 23, 2010
Dr. Carol Pletcher, Ph.D.
PLETCHER, INC
carol.pletcher@comcast.net
Nancy Dunnigan, JD
Cognis Consulting, inc
nancy@cognisinc.com
2. Welcome
What is the job
you hired this
meeting to do?
Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD
PLETCHER, INC Cognis Consulting, inc
carol.pletcher@comcast.net nancy@cognisinc.com
3. Instructions
1. Get out a business
card.
2. Find someone you
don’t know.
3. Introduce yourself.
4. Discuss your answer
to the question.
5. Write your answer
on the card.
“What job did you hire this meeting to do?”
Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD
PLETCHER, INC Cognis Consulting, inc
carol.pletcher@comcast.net nancy@cognisinc.com
4. Agenda
Welcome & Engage
Objective
Strategy Execution Issues
Appreciative Inquiry
Case Study
Why This Works
Q&A
Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD
PLETCHER, INC Cognis Consulting, inc
carol.pletcher@comcast.net nancy@cognisinc.com
5. Objective
The past can
support
strategy
execution.
Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD
PLETCHER, INC Cognis Consulting, inc
carol.pletcher@comcast.net nancy@cognisinc.com
6. Tryvertising
Try before
you buy
Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD
PLETCHER, INC Cognis Consulting, inc
carol.pletcher@comcast.net nancy@cognisinc.com
7. Strategy
Execution
Issues
Which way do we
go?
Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD
PLETCHER, INC Cognis Consulting, inc
carol.pletcher@comcast.net nancy@cognisinc.com
8. Know
Your
Culture
Push with your
culture, not
against it.
Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD
PLETCHER, INC Cognis Consulting, inc
carol.pletcher@comcast.net nancy@cognisinc.com
9. Know Your Culture
Nine Keys of the Cultural Core
• Ethics
• Safety
• Face Time/Hard Work
• Sink or Swim
• Traditional
• Inward Looking
• Bright and Action-Oriented
• Secretive
• Family
Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD
PLETCHER, INC Cognis Consulting, inc
carol.pletcher@comcast.net nancy@cognisinc.com
10. What do we need to keep?
What do we need to shed?
What do we need to add?
Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD
PLETCHER, INC Cognis Consulting, inc
4/26/2010
carol.pletcher@comcast.net 10
nancy@cognisinc.com
11. Keepers
Safety: The standard is zero Ethics: Our word is our bond
Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD
PLETCHER, INC Cognis Consulting, inc
carol.pletcher@comcast.net nancy@cognisinc.com
12. Appreciative
Inquiry
Organizations
operating at their
best
Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD
PLETCHER, INC Cognis Consulting, inc
carol.pletcher@comcast.net nancy@cognisinc.com
14. The Appreciative Inquiry 4 D Cycle
Discovery
What gives life?
(The best of what is.)
Discovery Appreciating
Destiny
How to empower,
learn, adjust,
improvise. Destiny Dream
Sustain.
Dream
What might be.
(What the world is calling for.)
Envisioning.
Design Design
What should be -
the ideal.
Co-constructing
Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD
PLETCHER, INC Cognis Consulting, inc
carol.pletcher@comcast.net nancy@cognisinc.com
15. Proud Past:
The Situation
Today
25 Years of
uninterrupted financial
growth
Succession planning
New competition
16. Proud Past:
The Findings
•I figured it out
•I convinced Paul
•Paul saved me
•I have always
worked for Paul
•Paul allowed a lot
of freedom
•I am very good
with numbers
17. Proud Past:
Defining the
Positive Core
Strong champions
had indeed forged
the phenomenal
growth—The
company followed
to success
Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD
PLETCHER, INC Cognis Consulting, inc
carol.pletcher@comcast.net nancy@cognisinc.com
18. Practicing
the Concept
“Think of a time
when you were most
excited and most
engaged in your
work. What was
going on? Why was
it a good
experience?”
Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD
PLETCHER, INC Cognis Consulting, inc
carol.pletcher@comcast.net nancy@cognisinc.com
19. Instructions
1. Find a partner.
2. Share your
answer.
3. Report back.
Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD
PLETCHER, INC Cognis Consulting, inc
carol.pletcher@comcast.net nancy@cognisinc.com
20. Community
at the Core
Not-for profit
Challenging
economic times
New leadership
team
New strategy
Low motivation
Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD
PLETCHER, INC Cognis Consulting, inc
carol.pletcher@comcast.net nancy@cognisinc.com
21. Community
at the Core
The Findings:
•Bringing people &
organizations
together
•Working
especially hard
•Learning and
applying
•Right people,
right time
Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD
PLETCHER, INC Cognis Consulting, inc
carol.pletcher@comcast.net nancy@cognisinc.com
22. Community
at the Core
Creating
Community
Shared Strong Work
Identity Ethic
Positive
Core
Constant Drive to
Competence Learn
Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD
PLETCHER, INC Cognis Consulting, inc
carol.pletcher@comcast.net nancy@cognisinc.com
23. The Proud Past and The Bright Future
Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD
PLETCHER, INC Cognis Consulting, inc
carol.pletcher@comcast.net nancy@cognisinc.com
24. A vignette
Once upon a time a
small company
encountered dangerous
times…
Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD
PLETCHER, INC Cognis Consulting, inc
carol.pletcher@comcast.net nancy@cognisinc.com
25. The leaders said, “We need
financial discipline so we can
survive. We will never be poor
again!
Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD
PLETCHER, INC Cognis Consulting, inc
carol.pletcher@comcast.net nancy@cognisinc.com
26. “Our competitive spirit will
make us the „little company that
could!‟
Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD
PLETCHER, INC Cognis Consulting, inc
carol.pletcher@comcast.net nancy@cognisinc.com
27. There were strong
champions. People figured
things out and worked
persistently to get their ideas
adopted.
Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD
PLETCHER, INC Cognis Consulting, inc
carol.pletcher@comcast.net nancy@cognisinc.com
28. The people said, “Come and
join us, you will love it!”
Inclusive and fraternal.
Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD
PLETCHER, INC Cognis Consulting, inc
carol.pletcher@comcast.net nancy@cognisinc.com
29. The company experienced
phenomenal growth. People
thrived and contributed
because of the relationship-
based culture.
Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD
PLETCHER, INC Cognis Consulting, inc
carol.pletcher@comcast.net nancy@cognisinc.com
30. Why
This
Works
Give people a
compass for the
journey
Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD
PLETCHER, INC Cognis Consulting, inc
carol.pletcher@comcast.net nancy@cognisinc.com
31. Positive Core linked to Strategy
Positive
Core Customer Driven Results Matter Teams Win
1. Strong The future requires the strength of
Champion the team plus the champion
2.Financial Financial Discipline is the
Discipline foundation for the next
level of results
3.Competitive We have faced stiff
Spirit competition before; we
have the will to compete.
4.Inclusive Customers need new
offerings which
require new expertise
5.Relationship Relationships define
Based us; a new level of
relationship with our
customers will define
our future
32. New Decade,
New Thinking
Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD
PLETCHER, INC Cognis Consulting, inc
carol.pletcher@comcast.net nancy@cognisinc.com
33. Tryvertising
Try before
you buy
Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD
PLETCHER, INC Cognis Consulting, inc
carol.pletcher@comcast.net nancy@cognisinc.com
34. Minnesota ASP
March 23, 2010
Dr. Carol Pletcher, Ph.D.
PLETCHER, INC
carol.pletcher@comcast.net
Nancy Dunnigan, JD
Cognis Consulting, inc
nancy@cognisinc.com